# Owners financing a $60,000 renovation

Home lending · Borrower profiles · P12

Owner-occupiers with a mortgage planning about $60,000 of renovations; no equity amount is specified.

[Back to the study](https://nzbrands.ai/research/banking/home-lending#borrowers)

| Measure | Value |
| --- | --- |
| questions | 16 |
| captured answers | 90 |
| AI platforms | 4 |
| collected | 11 Oct 2026 |

## Read what this borrower asked.

### HL-Q085: Borrower journey

We own our home and want to do about $60,000 of renovations. Is adding it to the mortgage something we should consider, and what would we need to work out first?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q085.md)

### HL-Q086: Choosing a loan

We have a mortgage and want to borrow about $60,000 for renovations. Which lenders would you suggest we compare with our current bank?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q086.md)

### HL-Q087: Borrower journey

We're borrowing about $60,000 to renovate our home. If we add it to the mortgage, how can we compare paying it off quickly with spreading it over the remaining loan term?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q087.md)

### HL-Q088: Borrower journey

We've got renovation quotes of about $60,000 for our home. What should we have ready when we ask a lender about increasing the mortgage?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q088.md)

### HL-Q089: Borrower journey

The bank says we may be able to borrow more for renovations on our home. The builder wants a deposit. What needs to be confirmed before we pay it?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q089.md)

### HL-Q091: Borrower journey

Our home renovation is finished and the extra borrowing is now part of the mortgage. How can we pay that part off sooner without making our regular budget too tight?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q091.md)

### HL-Q204: Choosing a loan

We have a mortgage on our home and want to borrow about $60,000 for renovations. Which lenders would you recommend for the extra borrowing, and why?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q204.md)

### HL-Q205: Choosing a loan

What's the best bank for a mortgage top-up to pay for renovations?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q205.md)

### HL-Q206: Choosing a loan

best bank mortgage top up renovation

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q206.md)

### HL-Q207: Borrower priorities

We have a mortgage on our home and want to borrow about $60,000 for renovations. What matters most to us is keeping the total cost as low as possible. Which lenders would you recommend for the extra borrowing, and why?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q207.md)

### HL-Q208: Borrower priorities

We have a mortgage on our home and want to borrow about $60,000 for renovations. What matters most to us is being able to pay extra or change our repayments when we need to. Which lenders would you recommend for the extra borrowing, and why?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q208.md)

### HL-Q209: Borrower priorities

We have a mortgage on our home and want to borrow about $60,000 for renovations. What matters most to us is getting good help and advice when we need it. Which lenders would you recommend for the extra borrowing, and why?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q209.md)

### HL-Q210: Support after purchase

We recently added about $60,000 to our mortgage to pay for renovations on our home. Which lenders are best at looking after mortgage customers in our situation, and why?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q210.md)

### HL-Q211: Support after purchase

We added about $60,000 to our mortgage for renovations and want to pay that part off faster. Our bank hasn't been much help working out how. Are there banks that are better at helping you pay down extra borrowing?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q211.md)

### HL-Q212: Support after purchase

Which bank is best for paying off a mortgage top-up early?

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q212.md)

### HL-Q213: Support after purchase

best bank pay off mortgage top up early

[Read the captured answers](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q213.md)

## Which lenders AI put in front of this borrower

The national loan-choice and support answers, with the lenders each assistant recommended.

| Lender or party | Answers | Total |
| --- | --- | --- |
| BNZ | 24 | 27 |
| ANZ | 22 | 27 |
| Westpac | 22 | 27 |
| ASB | 19 | 27 |
| Kiwibank | 19 | 27 |
| TSB | 8 | 27 |
| Co-operative | 3 | 27 |
| Pepper Money | 2 | 27 |
| Resimac | 2 | 27 |
| SBS | 2 | 27 |
| Unity | 2 | 27 |
| Avanti Finance | 1 | 27 |
| First Credit Union | 1 | 27 |
| Liberty Financial | 1 | 27 |

## Which lenders AI recommended for the loan.

National choice answers for this borrower. Open a lender to read the evidence.

| Topic | Lender or party | Recommended or named answers | Collected answers | Positive claims | Neutral claims | Negative claims | Mixed claims |
| --- | --- | --- | --- | --- | --- | --- | --- |
| $60,000 renovation | ANZ | 11 | 13 | 22 | 17 | 1 | 2 |
| $60,000 renovation | ASB | 11 | 13 | 22 | 9 | 2 | 1 |
| $60,000 renovation | BNZ | 11 | 13 | 19 | 13 | 6 | 1 |
| $60,000 renovation | Westpac | 11 | 13 | 19 | 8 | 2 | 2 |
| $60,000 renovation | Kiwibank | 7 | 13 | 14 | 4 | 0 | 0 |
| $60,000 renovation | Pepper Money | 2 | 13 | 3 | 0 | 1 | 0 |
| $60,000 renovation | Resimac | 2 | 13 | 3 | 0 | 1 | 0 |
| $60,000 renovation | TSB | 2 | 13 | 4 | 2 | 0 | 0 |
| $60,000 renovation | Unity | 2 | 13 | 0 | 1 | 0 | 0 |
| $60,000 renovation | Avanti Finance | 1 | 13 | 1 | 0 | 0 | 0 |
| $60,000 renovation | First Credit Union | 1 | 13 | 0 | 1 | 0 | 0 |
| $60,000 renovation | Liberty Financial | 1 | 13 | 2 | 0 | 1 | 0 |
| $60,000 renovation | SBS | 1 | 13 | 1 | 1 | 0 | 0 |

## Who AI recommended for ongoing support.

National support answers for this borrower, after the lending decision.

| Topic | Lender or party | Recommended or named answers | Collected answers | Positive claims | Neutral claims | Negative claims | Mixed claims |
| --- | --- | --- | --- | --- | --- | --- | --- |
| $60,000 renovation | BNZ | 13 | 14 | 34 | 14 | 1 | 3 |
| $60,000 renovation | Kiwibank | 12 | 14 | 24 | 13 | 1 | 1 |
| $60,000 renovation | ANZ | 11 | 14 | 24 | 14 | 1 | 2 |
| $60,000 renovation | Westpac | 11 | 14 | 20 | 13 | 2 | 2 |
| $60,000 renovation | ASB | 8 | 14 | 15 | 14 | 2 | 1 |
| $60,000 renovation | TSB | 6 | 14 | 10 | 1 | 0 | 1 |
| $60,000 renovation | Co-operative | 3 | 14 | 3 | 2 | 0 | 1 |
| $60,000 renovation | SBS | 1 | 14 | 0 | 1 | 0 | 1 |

## The reasoning behind the recommendations.

AI first asks whether additional secured borrowing fits the existing mortgage and project. ANZ, ASB, BNZ and Westpac jointly lead national choice inclusion. The reasoning compares a top-up with changing lenders, general renovation lending with narrowly eligible upgrade products, and the proposed amount with product conditions.

Expressly unsecured personal-loan alternatives are preserved separately. They are not counted as recommendations of a home-lending provider in the mortgage leaderboard. The same applies to a broker who helps arrange the funding rather than supplying it.

After renovation, BNZ leads support inclusion and Kiwibank is close behind. The management narrative concerns keeping renovation debt visible, handling cash waiting for tradespeople and paying the added borrowing down deliberately. The Christchurch city case includes Kiwibank on all four platforms for renovation, contrasting with its one-of-four construction result there. Loan purpose changes the observed recommendation within the same city.

ChatGPT: “For a NZ$60,000 renovation loan in New Zealand, I’d compare your current bank against ANZ, ASB, BNZ, Kiwibank, Westpac and TSB.”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q086.md) · Answer ID: a67821a5-63f0-4439-abf9-f68c01e49f21

Gemini: “which sometimes features promotional fixed rates for specific renovation categories, such as a 3-year fixed promotional rate for qualifying home upgrades”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q206.md) · Answer ID: f3fe9f36-c5ac-48ae-9b61-36a9ace8298a

Google AI Mode: “Check details directly via BNZ Borrowing to Renovate or your respective bank's app.”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q206.md) · Answer ID: 3c9c1c7a-28f1-4101-9849-4aff4c32f765

AI Overviews: “They excel if you are self-employed, have irregular income, or do not fit the strict traditional bank box.”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q086.md) · Answer ID: 7994b02d-342b-405d-89c2-bee724ca3805

ChatGPT: “Why it suits your situation: A strong starting point if you value good service, straightforward loan management and flexibility to pay down the extra $60,000.”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q210.md) · Answer ID: f5fedf88-2d8f-4f38-8143-90dc88120094

Gemini: “Frequently noted for flexible digital banking features, clear guidelines on increasing regular payments via mobile apps, and standard 5% annual fixed-term lump-sum allowances.”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q213.md) · Answer ID: 4d3de194-215b-427b-9112-6884430d1a7e

Google AI Mode: “Most major NZ banks (ANZ, ASB, BNZ, Westpac, and Kiwibank) allow you to split your mortgage into different portions.”

[Read the answer](https://nzbrands.ai/research/banking/home-lending/editions/1/questions/HL-Q211.md) · Answer ID: 0d70da0a-787f-4267-bfc9-5dfc007d8f6f

## Where the answers to this borrower came from

The websites each assistant drew on, and what kind of publisher they are. Pick a question group to compare the websites.

### ChatGPT

| Website | Answers with this website recorded |
| --- | --- |
| bnz.co.nz | 17 |
| asb.co.nz | 13 |
| anz.co.nz | 12 |
| kiwibank.co.nz | 12 |
| westpac.co.nz | 8 |
| eeca.govt.nz | 7 |
| canstar.co.nz | 4 |
| consumer.org.nz | 2 |
| moneyhub.co.nz | 2 |
| sorted.org.nz | 2 |

### Gemini

| Website | Answers with this website recorded |
| --- | --- |
| anz.co.nz | 10 |
| addvaluerenovations.co.nz | 7 |
| simpler.co.nz | 7 |
| kiwibank.co.nz | 6 |
| tsb.co.nz | 6 |
| bnz.co.nz | 5 |
| asb.co.nz | 4 |
| co-operativebank.co.nz | 4 |
| moneyhub.co.nz | 4 |
| canstar.co.nz | 2 |

### Google AI Mode

| Website | Answers with this website recorded |
| --- | --- |
| moneyhub.co.nz | 6 |
| bnz.co.nz | 5 |
| canstar.co.nz | 5 |
| westpac.co.nz | 5 |
| simpler.co.nz | 4 |
| amlhomeloans.co.nz | 2 |
| asb.co.nz | 2 |
| consumer.org.nz | 2 |
| mpamag.com | 2 |
| sorted.org.nz | 2 |

### AI Overviews

| Website | Answers with this website recorded |
| --- | --- |
| bnz.co.nz | 12 |
| moneyhub.co.nz | 12 |
| canstar.co.nz | 9 |
| asb.co.nz | 8 |
| simpler.co.nz | 8 |
| westpac.co.nz | 8 |
| tsb.co.nz | 7 |
| waynehenry.co.nz | 7 |
| co-operativebank.co.nz | 6 |
| amlhomeloans.co.nz | 5 |

A website counts once per answer, however many claims cite it. 82 of 90 answers have recorded sources.

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