Consumer P01 · one of twelve consumer profiles

Everyday family car

“We have a family car that we use every day.”

questions
6
captured answers
24
AI platforms
4
collected
11 October 2026
01 · Questions and answers

Read what this household asked.

Compare the complete answers about choosing cover, comparing insurers, renewal and a parked-car claim.

  • S-P01-M-01

    Comparing insurers

    We drive a standard family car. Which NZ insurers should we approach for comprehensive quotes?

  • S-P01-M-02

    Choosing cover

    What is worth paying extra for on mainstream NZ car insurance?

  • S-P01-M-03

    Buying and switching

    How would you compare two car insurers on cover, claims support and excess for our family?

  • S-P01-M-04

    Ongoing support

    Our car policy is renewing. What's a practical stay-or-switch checklist?

  • M-T04-M-P01

    Comparing insurers

    We have a family car that we use every day. Which NZ car insurers should I look at?

  • DP-P01-M-K

    Ongoing support

    Someone crashed into our family car while it was parked. Why does our insurer say we might have to pay an excess?

02 · Insurers recommended

Which insurers AI put in front of this household

The four answers to “We have a family car that we use every day. Which NZ car insurers should I look at?”

Answers recommending each insurer, out of 4

  • AMI4 of 4 answers
  • AA Insurance4 of 4 answers
  • Tower4 of 4 answers
  • State4 of 4 answers
  • Cove4 of 4 answers
  • FMG2 of 4 answers
  • MAS2 of 4 answers
  • ChatGPT

    1 of 1 answers

    recommended at least one named insurer

    • AMI
    • AA Insurance
    • Tower
    • State
    • Cove
    • FMG (never named)
    • MAS (never named)
  • Gemini

    1 of 1 answers

    recommended at least one named insurer

    • AMI
    • AA Insurance
    • Tower
    • State
    • Cove
    • FMG (never named)
    • MAS (never named)
  • Google AI Mode

    1 of 1 answers

    recommended at least one named insurer

    • AMI
    • AA Insurance
    • Tower
    • State
    • Cove
    • FMG
    • MAS
  • AI Overviews

    1 of 1 answers

    recommended at least one named insurer

    • AMI
    • AA Insurance
    • Tower
    • State
    • Cove
    • FMG
    • MAS
03 · Choosing an insurer

The insurer recommendations for the everyday family car.

Select an insurer to compare its recommendations, sentiment and supporting passages across the four platforms.

Showing all four assistants · 4 answers

The insurer recommendations for the everyday family car.: for each consumer and insurer, the share of answers recommended for the insurer and how the claims about it split, across all four assistants.
ConsumerAMIAA InsuranceTowerStateCoveFMGMAS
Everyday family car
04 · What AI told this household

From choosing cover to renewal and a claim.

AA Insurance, AMI, Cove, State and Tower appear in all four balanced-household answers. The benchmark therefore has five tied frequency leaders rather than a single winner. FMG and MAS each appear in two answers. The AI explanation concentrates on cover level, excess, vehicle value and how repairs or replacement transport would work.

The parked-car answer asks for the insurer’s reason, the other driver’s details and the policy conditions for waiving or refunding excess. Named policy examples explain the issue rather than select a new provider.

05 · Sources

Where the answers to this household came from

The websites each assistant drew on, and what kind of publisher they are. Pick a question group to compare the websites.

ChatGPT

34%insurer websites

Had sources6of 6

Showed you a link6of 6

  1. 1consumer.org.nz, consumer & industry groups,cited in 6 answers6
  2. 2aainsurance.co.nz, insurer websites,cited in 5 answers5
  3. 3state.co.nz, insurer websites,cited in 5 answers5
  4. 4ami.co.nz, insurer websites,cited in 4 answers4
  5. 5consumerprotection.govt.nz, government,cited in 4 answers4
  6. 6aa.co.nz, consumer & industry groups,cited in 3 answers3
  7. 7canstar.co.nz, comparison & tools,cited in 3 answers3
  8. 8carinsurancecomparison.co.nz, comparison & tools,cited in 3 answers3
  9. 9tower.co.nz, insurer websites,cited in 3 answers3
  10. 10coveinsurance.co.nz, insurer websites,cited in 2 answers2

Gemini

56%comparison & tools

Had sources6of 6

Showed you a link0of 6

  1. 1quashed.co.nz, comparison & tools,cited in 4 answers4
  2. 2moneyhub.co.nz, comparison & tools,cited in 3 answers3
  3. 3ami.co.nz, insurer websites,cited in 2 answers2
  4. 4consumerprotection.govt.nz, government,cited in 2 answers2
  5. 5tower.co.nz, insurer websites,cited in 2 answers2
  6. 6aainsurance.co.nz, insurer websites,cited in 1 answers1
  7. 7autotrader.co.nz, other,cited in 1 answers1
  8. 8canstar.co.nz, comparison & tools,cited in 1 answers1
  9. 9insurspy.co.nz, comparison & tools,cited in 1 answers1
  10. 10moneybalance.co.nz, comparison & tools,cited in 1 answers1

Google AI Mode

41%comparison & tools

Had sources6of 6

Showed you a link3of 6

  1. 1moneyhub.co.nz, comparison & tools,cited in 5 answers5
  2. 2consumer.org.nz, consumer & industry groups,cited in 4 answers4
  3. 3aainsurance.co.nz, insurer websites,cited in 2 answers2
  4. 4canstar.co.nz, comparison & tools,cited in 2 answers2
  5. 5quashed.co.nz, comparison & tools,cited in 2 answers2
  6. 6ami.co.nz, insurer websites,cited in 1 answers1
  7. 7autotrader.co.nz, other,cited in 1 answers1
  8. 8coveinsurance.co.nz, insurer websites,cited in 1 answers1
  9. 9iag.co.nz, other,cited in 1 answers1
  10. 10insurancebusinessmag.com, news,cited in 1 answers1

AI Overviews

38%insurer websites

Had sources4of 6

Showed you a link2of 6

  1. 1ami.co.nz, insurer websites,cited in 3 answers3
  2. 2canstar.co.nz, comparison & tools,cited in 3 answers3
  3. 3quashed.co.nz, comparison & tools,cited in 3 answers3
  4. 4state.co.nz, insurer websites,cited in 3 answers3
  5. 5aainsurance.co.nz, insurer websites,cited in 2 answers2
  6. 6consumer.org.nz, consumer & industry groups,cited in 2 answers2
  7. 7glimp.co.nz, other,cited in 2 answers2
  8. 8moneyhub.co.nz, comparison & tools,cited in 2 answers2
  9. 9tower.co.nz, insurer websites,cited in 2 answers2
  10. 10aa.co.nz, consumer & industry groups,cited in 1 answers1
  • Insurer websites
  • Government
  • News
  • Comparison & tools
  • Consumer & industry groups
  • Businesses
  • Social media
  • Other

A website counts once per answer, however many times the answer used it. 22 of 24 answers have recorded sources.