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Evidence · Car insurance

Every question, every answer, every source

Explore all 183 car-insurance questions and the 728 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
183
answers saved, of 732 planned
728
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 183 questions

Show all 183

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    183rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    728rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    4,213rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    96rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    301rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; the same twelve questions per platform

    48rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    49rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    32rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    440rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; sixteen questions per platform

    64rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    1,926rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    6,056rows

    Download recorded source urls (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I live in the Bay of Plenty and need car insurance. Which companies are worth comparing?

If you live in the Bay of Plenty, New Zealand, I'd compare at least four or five car insurers before deciding. The best option will depend on your car, where you keep it overnight, how much you drive, and whether you want comprehensive cover or just protection against damage you cause to other people's vehicles.

I'd focus on insurers that offer cover throughout New Zealand, compare their excesses and policy benefits, and check what happens if your car is stolen, damaged in a storm, or written off.

Car insurance companies worth comparing

Company Why it's worth comparing Get a quote
AA Insurance A good all-round option. Worth checking for repair guarantees and agreed-value comprehensive cover. AA car insurance
AMI Offers comprehensive, third-party, fire and theft, and third-party-only cover. A useful benchmark for pricing. AMI car insurance
State Another established insurer with several levels of car cover. Compare it with AMI as their policies and prices may differ. State car insurance
Tower Worth checking for its range of policy benefits and optional extras, including cover for lost or stolen keys. Tower car insurance
Cove An online-focused insurer worth getting a quote from if you want to compare prices and arrange cover digitally. Cove car insurance
Trade Me Insurance Another useful quote for price comparison. Its policies are underwritten by Tower, but the benefits differ from Tower's own policies. Trade Me Insurance
FMG Particularly worth considering if you live rurally, own a ute, or have farming connections. FMG insurance

These providers are included in recent New Zealand car insurance comparisons. Prices and benefits vary considerably between insurers, even for the same vehicle and driver profile. Sources: MoneyHub's 2026 comparison and Canstar's car insurance comparison.

Which type of cover should you choose?

There are three main options in New Zealand:

  • Comprehensive: Covers damage to your own car as well as your liability for damage to other people's property, subject to policy terms. Usually worth considering for newer or more valuable vehicles.
  • Third party, fire and theft: Covers your liability for damage to other people's property, plus specified fire and theft risks to your own car. It generally doesn't cover accidental damage to your own car.
  • Third party only: Primarily covers your liability for damage you cause to other people's property. It is often suitable for people seeking lower-cost cover for an older vehicle, provided they can afford to repair or replace their own car.

What matters when comparing policies in the Bay of Plenty?

I'd pay particular attention to these five things:

  1. The annual premium: Get quotes from at least four insurers using the same details and cover level.
  2. The excess: Check both the standard excess and any additional excesses that might apply to younger or less experienced drivers.
  3. Agreed value versus market value: Understand how much you would receive if your car were written off.
  4. Windscreen cover: Check whether it is included or an optional extra, and whether claims are excess-free.
  5. Storm, flood and theft cover: Check the policy wording, including exclusions and any conditions about where the vehicle is parked.

You can also compare quotes through Canstar and use MoneyHub's comparison guide to examine policy features.

My starting shortlist would be AA Insurance, AMI, Tower and Cove, with State and Trade Me Insurance as additional price checks. I'd add FMG if your circumstances are rural or farming-related.

Let me narrow it down for you

I can suggest which insurers are most worth approaching for your circumstances.

What car do you drive (make, model and year), and are you looking for comprehensive or third-party insurance?

If you're unsure about the type of cover, just tell me about your car and I'll help you work out which options make sense.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I live in the Bay of Plenty and need car insurance. Which companies are worth comparing?

When shopping for car insurance in the Bay of Plenty, looking at a mix of established nationwide brands and competitive digital-first insurers is the best approach. Insurance premiums depend heavily on factors like your specific vehicle make and model, where your car is parked overnight, your age, and your driving history.

The prominent companies worth comparing include:

1. Major Established Brands

  • AA Insurance: Highly rated for customer service and claims handling, and consistently voted among New Zealand’s most trusted insurers. They offer comprehensive policies with lifetime guarantees on repairs done through their network.
  • State Insurance: Frequently recognized for great overall value and claims satisfaction, offering flexible payment options (fortnightly, monthly, or annually) and easy online claims processing.
  • AMI: Known for competitive pricing and a wide network of support options across New Zealand, making it a strong benchmark against other mainstream providers.
  • Tower: Noted for offering some of the most feature-rich comprehensive policies on the market (such as built-in key replacement allowances and child seat replacement).

2. Competitive / Digital-First Insurers

  • Cove Insurance: A popular digital-first Kiwi insurer that frequently ranks below major legacy brands on price while maintaining strong policy features. Because they operate primarily online without physical branches, they can pass savings on to drivers.
  • Trade Me Insurance: Frequently offers competitive quotes for everyday drivers and integrates neatly into online comparisons.

Key Factors to Weigh When Comparing

  • Comprehensive vs. Third Party: If your car is financed or of high value, a comprehensive policy is standard. If it's an older vehicle with low market value, a Third Party, Fire & Theft policy may suffice.
  • Agreed Value vs. Market Value: Check whether the policy pays out an agreed value (locked-in sum) or market value (what the car is worth right at the time of the claim) if written off.
  • Excess Amounts: Adjusting your voluntary excess (the amount you pay out-of-pocket on a claim) can raise or lower your regular premium.
  • Add-ons: Check how providers handle extras like windscreen glass cover, roadside assistance, and rental/courtesy cars, as these can vary significantly between companies (some include them, while others charge an extra fee or require an add-on).

Next Steps & Recommendation

Because insurance rates vary depending on whether you live in Tauranga, Rotorua, Whakatāne, or a rural Bay of Plenty township, getting quotes from at least three different providers (for example, one digital insurer like Cove and two major brands like AA and Tower) is the most reliable way to find the best balance of coverage and price for your specific situation.

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I live in the Bay of Plenty and need car insurance. Which companies are worth comparing?

AI Overview

When looking for car insurance in the Bay of Plenty , you have access to major nationwide direct insurers as well as specialized local insurance brokers. Because regional premiums outside of Auckland are typically lower, comparing multiple providers can secure you highly competitive rates.

🏆 Top Direct Insurers to Compare Online

If you prefer dealing directly with an insurance company online or over the phone, these top-rated options dominate the New Zealand market:

  • MAS (Medical Assurance Society): Consistently wins the Consumer NZ People's Choice award for car insurance, achieving the highest customer satisfaction scores in the country (81% in recent surveys). It operates as a member-owned mutual.

  • FMG (Farmers Mutual Group): Another top performer that regularly takes out the Consumer NZ People's Choice award alongside MAS. Originally built for rural communities, they are highly regarded for customer service across regional areas like the Bay of Plenty.

  • AA Insurance: Highly popular nationwide with strong customer satisfaction marks. They offer standard Comprehensive, Third Party Fire & Theft, and Third Party coverage, featuring a lifetime repair guarantee.

  • Cove: A digital-first insurer known for rapid online onboarding. Reviewers and market testers like MoneyHub NZ frequently find Cove to be among the cheapest providers for standard vehicle profiles.

  • Tower Insurance & State Insurance: Both are heavyweights in the market. Tower Insurance features benefits like 2-year new-car replacement, while State Insurance offers automated online claim approvals and low base excesses.

💼 Local Bay of Plenty Insurance Advisors & Brokers

If you have a unique vehicle, multiple policies to bundle, or prefer a local professional to find the best policy for you, consider a regional insurance advisory service:

Max Insurances NZ - Bay of Plenty

5.0

(2)

Insurance broker

ClosedTe Puke

Call

Directions

Website

Located at 159 Jellicoe Street, Te Puke, they compare policies across a broad panel of New Zealand underwriters to source tailored coverage and pricing.

Gerrards Insurance Brokers

5.0

(34)

Insurance broker

ClosedTauranga

Call

Directions

Website

Based in Mount Maunganui, they work across multiple major insurers to help local residents streamline policies and eliminate unnecessary coverage costs.

RMA Financial (now part of Gallagher Insurance)

Operates locally out of Tauranga, specializing in identifying high-value coverage options for personal and commercial assets.

Car Insurance Types at a Glance

Policy Type What it Covers Best For
Comprehensive Damage to your car, damage to others, theft, and fire Everyday vehicles where you want total financial protection
Third Party, Fire & Theft Damage to others, plus your car only if stolen or caught in a fire Mid-value or budget vehicles
Third Party Only Only covers the damage you cause to other people's cars or property Low-value cars or strict budget restrictions

To get started on your comparison, you can look up quotes on platforms like Canstar NZ or utilize free market tools like Quashed NZ to side-by-side analyze pricing and excesses.

To help narrow down the best choice, feel free to share:

  • What make and model of car you are insuring?

  • Whether you prefer the cheapest basic rate or maximum coverage benefits (like free roadside rescue or glass cover)?

  • If you are under or over 25 years old?

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I live in the Bay of Plenty and need car insurance. Which companies are worth comparing?

When shopping for car insurance in the Bay of Plenty, comparing a mix of traditional heavy-hitters, digital-first insurers, and rural-focused providers will give you a well-rounded view of the market. Because premiums depend heavily on your specific vehicle, driving history, and exact location (e.g., Tauranga vs. a more rural property near Whakatāne or Rotorua), getting multiple quotes is essential.

The key companies worth comparing in New Zealand include:

  • AA Insurance : Consistently rated highly for customer trust and service (frequently topping independent awards), they offer competitive comprehensive cover with strong repair guarantees.

  • Tower : Known for broad comprehensive benefits (like excess-free key replacement) and digital convenience. They also underwrite policies for partners like Trade Me Insurance, which is often worth a separate look for online-focused deals. [MoneyHub NZ]

  • Cove : A popular digital-first option that frequently prices aggressively on standard models for experienced drivers, often featuring incentives like a free month of cover. (Note: they typically exclude younger drivers under 21).

  • AMI and State: Two of the country’s most established traditional insurers (under the IAG umbrella). While their baseline premiums can sometimes trend higher, they frequently run promotional offers and have extensive repair networks.

  • FMG (Farmers Mutual Group) : If you live in a rural or semi-rural part of the Bay of Plenty, FMG is a strong candidate. They specialize in rural and regional New Zealand risks and often score well in consumer satisfaction.

If you'd like to narrow this down, let me know:

  • Is your vehicle parked off-street/securely or on the road?
  • Are there any drivers under 25 on the policy?
  • Do you prefer a fully digital experience or a traditional insurer with local branches?

I can help you prioritize which of these Canstar Car Insurance Comparisons or direct quotes to tackle first.

Ask anything

Captured 11 October 2026