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Evidence · Car insurance

Every question, every answer, every source

Explore all 183 car-insurance questions and the 728 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
183
answers saved, of 732 planned
728
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 183 questions

Show all 183

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    183rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    728rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    4,213rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    96rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    301rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; the same twelve questions per platform

    48rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    49rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    32rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    440rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; sixteen questions per platform

    64rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    1,926rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    6,056rows

    Download recorded source urls (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

Shortlist New Zealand car insurers for a mainstream driver and explain the trade-offs.

Best car insurance options in New Zealand

For a mainstream driver in New Zealand — a regular private car, ordinary commuting and personal use, and no unusual driving risks — I'd shortlist AA Insurance, AMI, State, Tower and Cove, with Trade Me Insurance as another option worth checking.

There isn't one insurer that's cheapest or best for everyone. Premiums can vary significantly for the same car and driver, so the best approach is to compare prices for equivalent cover rather than choosing by brand alone. Car Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and moreBest Car Insurance NZ | Compare, Quote and Save

My shortlist

1. AA Insurance

Best all-round starting point

A strong benchmark if you value established cover and repair support. Comprehensive insurance includes agreed-value cover and a lifetime repair guarantee when you use an AA Insurance repairer. AA members may qualify for discounts. AA Car and Vehicle InsuranceComprehensive Car Insurance Quote Online

Trade-off: Don't assume the brand or repair guarantee makes it the cheapest; compare the premium, excess and optional benefits.

Get a quote

2. AMI

Best mainstream alternative to benchmark

Offers comprehensive, third-party fire and theft, and third-party cover. Comprehensive benefits include storm and flood damage, theft and liability cover; roadside assistance is included subject to terms. Comprehensive Car Insurance | Full Vehicle CoverCar Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and more

Trade-off: Windscreen excess-free cover and a hire car while yours is being repaired are optional extras, so check the final price with the cover you actually want.

Get a quote

3. State Insurance

Worth comparing directly with AMI

Another established insurer with the standard three levels of car cover. It's a useful comparison because different brands can price similar cover differently for the same driver. Compare Car Insurance Providers NZCar Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and more

Trade-off: Don't assume it will be cheaper or more expensive than AMI. Compare the actual quote and policy wording.

Get a quote

4. Tower Insurance

Worth checking for price and flexible cover

Offers three levels of cover, a trusted repairer network and new-car replacement for eligible vehicles written off within the first two years of ownership. Comprehensive Car Insurance QuoteCar Insurance NZ - Quick Quote & Buy Online

Trade-off: Check whether the quote uses agreed or market value, and whether roadside assistance, a hire car and excess-free glass cover are included or cost extra.

Get a quote

5. Cove

Best digital-first option to investigate

A New Zealand digital insurer offering online quotes and comprehensive cover. Worth checking if you prefer managing insurance online and want another price point in your comparison. Compare Car Insurance Providers NZCompare Car Insurance Quotes NZ 2026

Trade-off: Its product range is narrower than insurers offering all three standard cover levels. Check driver eligibility, claims arrangements and optional benefits before choosing.

Get a quote

6. Trade Me Insurance

A useful extra price check

Offers comprehensive, third-party fire and theft, and third-party insurance, with policies underwritten by Tower. It's another straightforward quote to add to your shortlist. Compare Car Insurance Providers NZCar Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and more

Trade-off: Because it is underwritten by Tower, compare the actual policy terms and benefits rather than treating it as a completely separate underwriting alternative.

Get a quote

Which level of cover should you choose?

Comprehensive — best default for many mainstream drivers

Covers accidental damage to your own car as well as damage you cause to other people's property, subject to the policy terms. Most compelling for newer, valuable or hard-to-replace cars.

Third party, fire and theft — middle ground

Covers your liability for damage to others, plus specified fire and theft risks to your own car. You generally pay for accidental damage to your own car yourself.

Third party only — lowest level of cover

Protects against covered liability to others, but not damage to your own car. It can make sense for a low-value vehicle if you could afford to replace it yourself.

How I'd compare the quotes

Get quotes from AA, AMI, State and Tower first, then add Cove and Trade Me. Compare these items on a like-for-like basis:

What to compare Why it matters
Annual premium The real cost, including any instalment fees
Excess What you must pay towards a claim
Vehicle value Agreed value versus market value can affect a write-off payout
Windscreen cover Check whether glass claims are excess-free or an optional extra
Replacement transport A hire car can be valuable if you rely on your vehicle daily
Named and younger drivers Driver restrictions and additional excesses can materially affect cover

Policy features and exclusions differ, so verify them in the current policy wording before buying. Car Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and moreQuashed | Ultimate NZ Guide to Car Insurance (2026): Compare & Find the Best and Cheapest Cover

My recommendation: Start with comprehensive quotes from AA, AMI and Tower, then compare State and Cove. Choose the best combination of price, excess, vehicle valuation and claims benefits — not simply the lowest premium.

To narrow this down further, what car do you drive (make, model and year)? That will help determine which insurers and cover levels are most worth investigating.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

Shortlist New Zealand car insurers for a mainstream driver and explain the trade-offs.

For a mainstream driver in New Zealand, choosing the right car insurance involves balancing upfront premium costs, policy inclusions (like glass cover or key replacement), repair guarantees, and claims service satisfaction.

The market features several key players, each presenting distinct trade-offs.

Mainstream Car Insurance Shortlist & Trade-Offs

Insurer Key Strengths Main Trade-Offs / Considerations
AA Insurance • Consistently high customer satisfaction and trust ratings.
• Lifetime guarantee on repairs via their preferred network.
• Middle-of-the-road, stable pricing.		 • Windscreen and key cover typically require optional add-ons (though key replacement has specific excess-free conditions if stolen).
Tower • Very comprehensive base policies (includes strong allowances like excess-free key replacement up to $1,000).
• Often highly competitive on base premiums for standard family vehicles.		 • Digital-first management model (fewer physical branches).
• Multi-policy discounts have been phased out for new customers.
AMI / State (IAG Group) • High brand stability and widespread recognition backed by New Zealand's largest direct insurer.
• AMI offers accessible low excess options (down to $100).
• Physical footprint (AMI MotorHubs in main centers).		 • Premiums can trend higher depending on the vehicle model and risk location.
• Windscreen glass cover is generally an optional add-on.
Cove • Digital-first challenger brand known for aggressive pricing and value-leading quotes.
• Fast, streamlined online quoting and self-service.		 • Excludes drivers under 21.
• Strictly comprehensive policies only (no third-party-only options).
• Certain perks like glass cover require separate selection.
Trade Me Insurance (Underwritten by Tower) • Frequently one of the lowest-cost options for standard family cars due to streamlined digital distribution. • Strips away some of the broader perks found in the parent Tower-branded policy (e.g., standard key replacement is omitted).

Key Trade-Offs to Evaluate

  1. Agreed Value vs. Market Value:
    • Agreed value locks in a set payout if the car is written off, giving you certainty.
    • Market value pays out what the car is deemed worth at the time of the loss, which can fluctuate. Major insurers like AA and Tower let you adjust these terms, but it directly alters your premium.
  2. Inclusions vs. Add-ons (The "Hidden" Costs):
    • Some policies look cheap upfront because items like windscreen replacement, courtesy cars, or roadside assistance are stripped out or cost extra. Check whether adding these options bridges the price gap between a budget insurer and a comprehensive baseline like Tower.
  3. Repair Network Guarantees:
    • Traditional heavyweights (like AA Insurance) offer a lifetime guarantee on repairs if you use their approved repairer network, which provides long-term peace of mind post-claim.
  4. Discounts and Multi-Policy Bundles:
    • While bundling home, contents, and car insurance used to be the default way to secure broad discounts, major players (such as Tower and State/AMI) have increasingly dialed back multi-policy rewards. Always test quotes both as a single policy and bundled if you hold multiple types of cover.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

Shortlist New Zealand car insurers for a mainstream driver and explain the trade-offs.

AI Overview

The primary car insurance options for a mainstream driver in New Zealand include AA Insurance, Cove, Tower, State, and AMI. While car insurance is not legally mandatory in NZ, drivers carry full personal financial liability for any damage they cause, making at least Third-Party coverage highly recommended.

Shortlist of Mainstream NZ Insurers

The New Zealand car insurance market is dominated by a few major players alongside agile digital-first challengers.

  • AA Insurance: Consistently highly rated for claims satisfaction and customer service, offering a lifetime repair guarantee when using their approved repairers.

  • Cove: A modern, purely digital challenger known for fast, paperless mobile management, highly competitive premium pricing, and flexible month-to-month policies.

  • Tower: An established insurer utilizing robust online automation, featuring unique benefits like high excess-free limits on key/lock replacements and immediate digital claims approvals.

  • State & AMI: Both are large, traditional brands under the IAG umbrella that lean heavily into self-service digital platforms, app-based policy management, and competitive sign-up promotions.

Core Trade-offs & Comparisons

When choosing a policy, drivers typically navigate a balance between premium cost, policy features, and the ease of managing claims.

Insurer Key Strengths / Standout Features Primary Trade-offs & Considerations
AA Insurance • Premium customer service reputation
• Lifetime quality guarantee on repairs • Base premiums can trend higher than digital-only providers
Cove • Consistently ranks among the cheapest in independent price tests
• Flexible monthly subscription model • No physical branches or phone-based advisory networks
• Restrictive pricing rules for drivers under 21
Tower • Excellent digital claim auto-approval rate (>87%)
• Strong built-in limits (e.g., $1,000 excess-free key cover) • Has recently phased out multi-policy discounts across their core book
State • High third-party liability cover ($20m property / $1m injury)
• Reliable automated 24/7 web claims engine • No physical branch access (fully transitioned to live-chat/app support)
AMI • Massive nationwide presence and underwriting stability • Standard baseline premiums often sit on the higher side of the market average

Key Cost Factors to Watch

  • The Zero-Discount Shift: Major traditional brands (including AA, Tower, AMI, and State) have broadly rolled back traditional multi-policy loyalty discounts, making it critical to price-shop individual policies rather than automatically bundling.

  • The Excess vs. Premium Lever: Mainstream drivers can easily slash their monthly bills by electing a higher voluntary excess (e.g., $1,000+), reducing upfront premium costs by 20% or more.

  • Vehicle Model Disparities: High-theft models in New Zealand (such as the Toyota Aqua) command drastically higher premiums relative to inherently safer or more standard vehicles like a baseline Toyota Corolla.

If you'd like to narrow down your choices, let me know:

  • What make and model of vehicle you drive

  • Your approximate age bracket (e.g., under or over 25)

  • Whether you prefer a flexible monthly subscription or a traditional annual policy Quashed | How Car Insurance Works in New Zealand: A 2026 Consumer GuideCar Insurance NZ - Get a Quote and Buy Online with CoveBest Car Insurance NZ | Compare, Quote and Save - MoneyHub NZ

I can help point you toward the specific platform that offers the best structure for your situation.

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

Shortlist New Zealand car insurers for a mainstream driver and explain the trade-offs.

For a mainstream driver in New Zealand , choosing a comprehensive car insurance policy involves balancing upfront premiums, customer service reputations during claims, and specific policy perks like agreed versus market value.

A shortlist of leading providers in the New Zealand market highlights their key trade-offs:

  • AA Insurance

  • Pros: Consistently high customer satisfaction and trust ratings (frequent winner in Consumer NZ and Reader's Digest surveys). Offers agreed value policies and a lifetime repair guarantee on authorized repairs. Discounts available for AA members.

  • Cons: Premiums can sit slightly higher than budget/digital-first competitors; direct-only model means you cannot purchase through traditional brokers if you prefer human intermediaries.

  • AMI Insurance

  • Pros: Highly accessible with a widespread physical branch network alongside robust online management, comprehensive inclusions (like child car seat replacement and standard glass cover), and flexible payment options.

  • Cons: Base pricing can vary significantly depending on your specific vehicle model and location risk profile; standard excess applies unless specific optional add-ons are purchased.

  • State Insurance

  • Pros: Strong digital interface, reliable 24/7 claims support, and comprehensive benefits covering up to $20 million

in legal liability. Frequently runs promotional onboarding incentives.

  • Cons: Part of the large IAG group, meaning pricing structures align closely with corporate risk models that may increase premiums upon renewal if regional claims frequency spikes.

  • Tower Insurance

  • Pros: Pioneer in data-driven, risk-based digital pricing which can yield very competitive base rates for low-risk drivers and urban profiles. Highly streamlined app and online claims experience.

  • Cons: Risk-based pricing means drivers in higher-risk postcodes or with common vehicle models prone to theft may see sharply higher quotes than average.

If you can share your vehicle make and model , approximate location or region , and whether you prefer an agreed value or market value policy, I can help you narrow down which of these insurers suits your specific profile best.

Ask anything

Captured 11 October 2026