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Evidence · Car insurance

Every question, every answer, every source

Explore all 183 car-insurance questions and the 728 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
183
answers saved, of 732 planned
728
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 183 questions

Show all 183

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    183rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    728rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    4,213rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    96rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    301rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; the same twelve questions per platform

    48rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    49rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    32rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    440rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; sixteen questions per platform

    64rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    1,926rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    6,056rows

    Download recorded source urls (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

What NZ car insurance brands are frequently worth considering for comprehensive cover?

In New Zealand, the comprehensive car insurance brands most worth comparing are AA Insurance, AMI, State, Tower and Cove. I’d also consider Trade Me Insurance, FMG and MAS, depending on your vehicle and eligibility.

There’s no single best insurer for everyone: premiums can vary significantly for the same car and driver, and the cheapest policy isn’t necessarily the one with the best cover. A recent comparison from MoneyHub, updated in October 2026, identifies Cove, AA Insurance and Tower as particularly worth comparing for price and policy features. Car Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and moreBest Car Insurance NZ | Compare, Quote and Save

NZ comprehensive car insurance brands to shortlist

1. AA Insurance

Strong all-rounder

Worth considering if you value established-brand support and repair guarantees. AA Insurance advertises a lifetime repair guarantee for approved repairs, subject to policy terms, and offers comprehensive cover. AA Car and Vehicle InsuranceCar Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and more

Website: AA Insurance

2. AMI

A good mainstream option to price-check. Comprehensive cover includes accidental damage, theft, fire, storm and flood damage, and liability for damage to other people's property. Windscreen cover and a hire car may be optional extras. Compare Car Insurance NZComprehensive Car Insurance | Full Vehicle Cover

Website: AMI Insurance

3. Tower Insurance

Worth a close look if you want to compare policy benefits as well as price. Tower scored well in MoneyHub's comparison for its range of benefits, including key replacement provisions and optional breakdown cover. Car Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and moreBest Car Insurance NZ | Compare, Quote and Save

Website: Tower Insurance

4. Cove

A strong option if you prefer online quotes and straightforward digital management. Cove is frequently competitive on price in comparison studies, although its eligibility rules and cover limitations are worth checking, especially for younger drivers. Car Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and moreQuashed | AA Insurance NZ 2026: Comparing Prices, Cover & Value Against Every Major Competitor

Website: Cove

5. State Insurance

A useful alternative to AMI. Both brands belong to IAG in New Zealand, but their premiums and policy details can differ, so it's worth obtaining quotes from both rather than assuming one is cheaper. Quashed | AA Insurance NZ 2026: Comparing Prices, Cover & Value Against Every Major CompetitorCompare Car Insurance Providers NZ

Website: State Insurance

6. Trade Me Insurance

Worth checking as another price comparison. Its motor insurance is provided through Tower, but its policy benefits differ from Tower's own policy, so compare the actual terms rather than just the brand. Car Insurance Policy Comparison - AMI vs AMP vs AA vs State vs Tower and moreCompare Car Insurance Providers NZ

Website: Trade Me Insurance

Other insurers worth considering

  • FMG — particularly relevant if you're in a rural area or have farming-related insurance needs.
  • MAS — worth checking if you're eligible for membership.
  • Initio — another option for comparing online comprehensive cover.

These providers appear in New Zealand insurer comparisons, but their suitability will depend on your circumstances and their current terms. Compare Car Insurance Providers NZCompare Car Insurance Quotes NZ 2026

What to compare before buying

Feature What to look for
Insured value Agreed value versus market value, and how the payout is determined
Excess The amount you pay when making a claim, including any additional driver excess
Windscreen Whether glass cover is included or costs extra
Replacement vehicle Whether a hire car is covered while yours is repaired or after theft
New-for-old replacement Eligibility, vehicle age limits and other conditions
Exclusions Unlisted drivers, modifications, business use and specific theft conditions
Claims and repairs Approved repairers, repair guarantees and how claims are handled

My recommendation

Start by getting quotes from AA Insurance, Tower, Cove and AMI, then add State and Trade Me Insurance as extra comparisons. That gives you a useful mix of established providers and digital-first options without assuming that any one brand will be cheapest.

For a more tailored shortlist, what car are you insuring, and roughly what year is it? The model and age can make a substantial difference to which insurer offers the best value.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

What NZ car insurance brands are frequently worth considering for comprehensive cover?

When considering comprehensive car insurance in New Zealand, several brands frequently stand out due to their policy benefits, pricing structure, customer satisfaction awards, and overall market reputation. Independent consumer research and industry awards (such as those from Canstar and MoneyHub) consistently highlight the following brands as worth considering:

1. AA Insurance

  • Why it’s worth considering: AA Insurance is one of the most prominent and trusted names in the New Zealand market. They frequently win consumer satisfaction and value awards (such as Canstar’s awards for outstanding value and claims satisfaction).
  • Key aspects: Backed by the NZAA and Vero, they offer robust customer service, practical policy extras, and streamlined claims handling.

2. Tower Insurance

  • Why it’s worth considering: Independent reviews frequently rank Tower’s comprehensive policy near the top for the sheer breadth of its standard inclusions.
  • Key aspects: Tower’s comprehensive tier often leads on built-in benefits—such as generous allowances for key loss or theft—and they provide flexibility regarding agreed versus market value options. They are also fully digital-friendly for quick online quotes and policy management.

3. Cove Insurance

  • Why it’s worth considering: Cove is a popular digital-first "challenger" brand that has gained strong traction among New Zealand drivers looking for competitive pricing.
  • Key aspects: Because they operate primarily online, they often pass savings onto customers. Their comprehensive policies are straightforward, though they generally cater to drivers over a certain age limit (typically excluding drivers under 21).

4. AMI and State

  • Why they’re worth considering: As two of New Zealand's largest direct insurers (both underwritten by IAG New Zealand), AMI and State are household names with deep market experience. State has notably picked up industry accolades like Canstar’s Car Insurer of the Year.
  • Key aspects: They offer reliable, widespread support networks, comprehensive coverage tiers, and flexible options for glass and roadside additions. State and AMI are solid benchmarks to include when comparing baseline quotes.

Tips for Choosing the Right Comprehensive Cover in NZ:

  • Agreed Value vs. Market Value: Check whether the insurer offers an "agreed value" (what your car is insured for, locked in at the start of the policy) or "market value" (what the car is deemed worth at the time of the loss).
  • Windscreen and Glass Cover: Some insurers bundle glass cover or offer it excess-free as a standard feature, while others list it as an optional extra. If you do a lot of open-road driving where stone chips are common, check how each brand handles windscreen claims.
  • Extras (Roadside & Rental Cars): Review what optional add-ons cost. Some brands offer affordable bundled roadside assistance or cover for a rental car following an accident or theft.

Recommendation: Because car insurance premiums depend heavily on your specific vehicle model, age, driving history, and location, it is always best to run quick online quotes across a mix of established players (like AA Insurance or Tower) and digital alternatives (like Cove) to see which offers the best balance of price and coverage for your circumstances.

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

What NZ car insurance brands are frequently worth considering for comprehensive cover?

AI Overview

When shopping for comprehensive car insurance in New Zealand, several standout brands are routinely recommended by independent financial experts and consumer satisfaction surveys. AA Insurance , Tower , Cove , State , and AMI are the most widely accessible options, while MAS and FMG consistently lead the market in raw customer satisfaction.

Because major insurers like Tower, AA, AMI, and State removed multi-policy discounts in early 2026, comparing standalone policies based on their specific benefits is more important than ever.

Top-Rated Consumer Choices

These member-based or mutual providers do not always advertise as heavily to the general public but dominate independent quality rankings.

  • MAS (Medical Assurance Society): Routinely secures the highest vehicle satisfaction rating (hitting 81% in recent Consumer NZ surveys). It operates as a member-owned mutual originally tailored for professionals.

  • FMG (Farmers Mutual Group): Consistently wins the Consumer People's Choice award alongside MAS, scoring 79% for car insurance satisfaction due to top-tier customer support and straightforward policy wording.

Leading Mainstream Insurers

For drivers looking for broad underwriting appetites, strong digital interfaces, or competitive pricing, these providers form the core of the NZ market:

  • AA Insurance : Commonly cited as a top choice for overall peace of mind and claims satisfaction. Features a standout Lifetime Repair Guarantee for as long as you own the vehicle. It also provides excess-free key replacement and unlimited rental car hire standard on comprehensive policies.

  • Tower Insurance : An NZX-listed local option praised for having highly comprehensive policy benefits. Notable perks include 2-year new-for-old replacement on brand new cars, a high $1,000 limit for excess-free key tracking/replacement, and $0 excess if your car is stolen from a locked garage.

  • Cove : A digital-first provider that often emerges as the cheapest comprehensive insurer for drivers over 21. Offers a highly functional online portal for 2-minute quotes and policy updates , alongside sign-up incentives like a free month of coverage.

  • State Insurance : Awarded Canstar's Car Insurer of the Year multiple times due to aggressive pricing and strong core features. It offers a standard low $300 excess across all age brackets , handles online claims with automation, and includes a unique $10,000 careless driving defense benefit.

  • AMI Insurance : One of New Zealand’s largest direct auto insurers. It is highly regarded for practical, day-to-day value, including unlimited free Roadside Rescue and a unique claims setup utilizing physical AMI MotorHub repair facilities.

Key Comparison Elements

When evaluating quotes from MoneyHub or via Canstar, focus on these three structural elements rather than premium cost alone:

Core Comprehensive Benefit What to Check Why it Matters
Agreed Value vs. Market Value Does the policy lock in a fixed sum, or pay what the car is worth at impact? Agreed value protects you from standard vehicle depreciation.
Excess-Free Glass Cover Is windscreen replacement included, or does it require an add-on fee? Chips and cracks are common; an excess-free rider prevents small incidents from costing hundreds.
Transport & Roadside Add-ons Does it cover a rental car while yours is being repaired? Optional transport cover keeps you mobile during lengthy post-accident garage stays.

To help narrow down these options, could you share the approximate value of your car , the general age bracket of the main driver , or if you have a preference for digital-only management?

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

What NZ car insurance brands are frequently worth considering for comprehensive cover?

When looking for comprehensive car insurance in New Zealand, several standout brands regularly top consumer satisfaction surveys, value rankings, and industry awards.

The top-tier brands frequently worth considering include:

  • MAS (Medical Assurance Society) : Consistently scores highest in customer satisfaction and frequently earns Consumer NZ People's Choice awards for car insurance. It is member-focused and highly rated for service and claims handling.

  • FMG (Farmers Mutual Group) : Another regular winner of Consumer NZ People's Choice awards and Canstar satisfaction awards, known for exceptional rural and regional customer service and strong performance through major weather events.

  • AA Insurance : Highly trusted across the motoring public, offering competitive pricing, lifetime repair guarantees on authorized repairs, and strong scores for claims support.

  • State Insurance : A major direct insurer that regularly features in Canstar's Value Awards, offering robust standard inclusions like careless driving defense and key replacement. [Canstar NZ]

  • AMI Insurance : Widely established with local branches nationwide, offering great bundling options, standard windscreen cover benefits on comprehensive plans, and competitive pricing. [Canstar NZ]

  • Tower Insurance : Frequently noted for flexible and highly comprehensive policy extras—such as generous key/lock replacement limits and modular add-ons—making it competitive for various age brackets.

  • Cove Insurance : A modern digital-first alternative that frequently ranks as one of the cheapest options in market comparisons, popular for flexible month-to-month or annual payment incentives (though they exclude specific high-risk or under-21 driver profiles).

If you'd like to narrow this down, let me know:

  • Your vehicle's make, model, and estimated value (market vs. agreed value)
  • Your age group and driving history
  • Whether you prefer lowest price or highest customer satisfaction ratings

I can help you decide which provider fits your needs best.

Ask anything

Captured 11 October 2026