Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

I'm applying for my first home loan as a contractor. I have three years of earnings records. What will a lender want to see to understand my income properly?

If you’re applying for your first home loan in New Zealand as a contractor, three years of earnings records is a useful starting point. The key is helping the lender understand how much income you genuinely earn, how reliable it is, and how much of it you can continue to earn while meeting your mortgage repayments.

Unlike a salaried employee, whose income may be verified through payslips and an employment contract, a contractor often needs to demonstrate their income through financial statements, tax records, invoices and bank transactions.

1. The documents a lender will want to see

  1. Annual financial statements for the last 2–3 years

Ideally, have accountant-prepared accounts showing:

  • Revenue or contracting income.
  • Business expenses and net profit.
  • Your salary or shareholder salary, if you operate through a company.
  • A balance sheet showing business assets and liabilities.

Many mainstream lenders ask for the last two years of financial statements, so having three years puts you in a good position to show the longer-term picture. Preparing for a home loan appointmentHow to apply for a Home LoanGaining pre-approval

  1. Personal tax returns and IRD records

Prepare your filed income tax returns for the last two or three years, plus the relevant income summaries or tax assessments from Inland Revenue (IRD).

These help the lender cross-check the income declared in your application against your tax records. If you're a sole trader, your personal return is particularly important; if you operate through a company, company accounts and your personal income records may both be needed. Gaining pre-approvalAPPPLICANT’S CHECKLIST

  1. Invoices, contracts and evidence of ongoing work

Gather:

  • Your current contracting agreement or agreements.
  • Recent invoices and evidence of payment.
  • Any upcoming work bookings, renewals or extensions.
  • Details of your hourly or daily rate and typical hours worked.

These help explain whether your historical earnings are likely to continue. They can be especially useful if you recently increased your rates or have a new contract.

  1. Business and personal bank statements

Have at least your most recent three months of statements ready, and be prepared for a lender to request more.

These show payments arriving from clients, transfers between your accounts, business expenses and your household spending. BNZ, for example, asks for recent transaction statements to understand living costs and financial commitments. Preparing for a home loan appointmentHow to get home loan pre-approval

  1. GST returns and current-year figures, if applicable

If you're GST-registered, keep your GST returns available. A current-year profit-and-loss report can also help demonstrate that you're still trading at a healthy level since your last completed financial year.

GST turnover is not the same as personal income: the lender needs to understand what remains after expenses and tax obligations.

2. How the lender will calculate your income

This is often the most important part of the application.

A lender generally wants to establish your sustainable income available to service a mortgage, not simply your total invoices or the amount of money passing through your bank account.

For example, suppose your accounts show the following:

Financial year Annual business net profit
Year 1 $90,000
Year 2 $110,000
Year 3 $120,000
Three-year average $106,667

Illustrative figures only, before any lender-specific adjustments.

A lender might use the most recent two years, an average, or a more conservative figure depending on its policy and your circumstances. The three-year average above is not automatically the income a bank will accept.

They'll also look at:

  • Consistency: Is your income steady, growing or declining?
  • Concentration of clients: Does most of your income depend on one client or contract?
  • Business expenses: Are your operating costs reasonable and likely to continue?
  • Legitimate add-backs: Could certain expenses, such as depreciation, be added back when calculating income? This depends on the lender's policy and the expense.
  • Current trading performance: Is your latest financial year representative of what you're earning now?

If you're operating through a limited company, your company’s profit, the salary you pay yourself, and any money retained in the company need to be understood together. The lender won't necessarily treat all company revenue or retained profit as your personal income. How NZ banks assess self-employed income for a mortgageSelf-Employed Mortgage NZBuying a property using self-employed income

3. They will also assess whether you can afford the repayments

Even with three strong years of earnings, the lender will review your wider financial position.

Be ready to provide:

  • Deposit evidence: Savings, KiwiSaver balance and any gifted deposit documentation.
  • Personal expenses: Recent bank statements showing your normal household spending.
  • Existing debts: Credit cards, personal loans, vehicle finance and buy-now-pay-later facilities.
  • Business liabilities: Tax owing, business loans, leases or other ongoing commitments.
  • Identification: Passport or New Zealand driver licence, as requested.

These are standard parts of assessing a home loan application, alongside income verification. Preparing for a home loan appointmentGaining pre-approval

4. How to make your application stronger

Before applying, I'd suggest doing these three things:

  1. Ask your accountant to prepare or review your latest financial statements and explain any unusual changes in income or expenses.
  2. Prepare a simple one-page summary of your contracting history, annual income, current contract, rate and expected future work.
  3. Speak with a mortgage adviser who regularly handles self-employed and contractor applications. Different lenders can assess the same income differently, so it's worth understanding their criteria before submitting multiple applications.

One important point: don't assume you need to wait for another year of earnings. Three years of records is already a useful history, and some lenders primarily request two completed years of financial statements. Whether your records are sufficient will depend on how they're documented and your overall application.

One question that will help me tailor this to you

How are you paid as a contractor in New Zealand?

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

I'm applying for my first home loan as a contractor. I have three years of earnings records. What will a lender want to see to understand my income properly?

Applying for your first home loan as a contractor is entirely achievable, especially since you already have three years of earnings records. Lenders look at contractors and self-employed applicants differently than PAYE employees because your income can fluctuate. They want to see consistency, sustainability, and an accurate picture of what you actually take home once business expenses are accounted for.

To properly understand your income, lenders in New Zealand typically look for the following core documents and financial metrics:

1. Core Financial & Tax Documentation

  • Two to Three Years of Accountant-Prepared Financial Statements: Even though you have three years of history, mainstream lenders generally focus closely on the last two financial years (ending March 31st). These should include your Profit and Loss (P&L) statement and a Balance Sheet.
  • IR3 Tax Returns: Your personal tax returns filed with Inland Revenue (IRD) for the corresponding years must match your financial statements. Lenders use these to verify that the income you are claiming for your mortgage aligns with what you declared to the tax authorities.
  • GST Returns (if registered): Many lenders will ask for your last 6 to 12 months of GST returns. This helps them cross-check your business turnover and verify that your revenue is current and compliant.

2. Bank Statements (Business & Personal)

  • Business Bank Statements: Usually, lenders require 3 to 6 months of statements for all business bank accounts. They check for regular cash flow, stable client payments, and to ensure you aren't carrying unmanaged overdrafts or debts.
  • Personal Bank Statements: Typically 3 months of personal transaction history to review your everyday spending habits and living costs.

3. Understanding How Lenders Calculate "Lendable" Income

A common misconception is that lenders look at your total contract revenue or gross turnover. Instead, they focus on your net profit.

  • The Add-Back Process: Lenders and accountants will often look at "add-backs"—legitimate business expenses that are non-cash items or discretionary (such as depreciation, home office expenses, or one-off asset purchases). These can sometimes be added back to your net profit to increase your assessable income.
  • Averaging vs. Trend Analysis: If your income has grown year-on-year over your three years, lenders will often use the most recent year or an average. However, if your income dipped significantly in year two, they will want to dig into why and may conservatively use the lower year or an average.

4. Supporting Context & Future Security

  • Current Contracts or Invoices: If you have ongoing, long-term contracts with major clients, provide copies. Demonstrating a secure pipeline of future work reassures the bank that your income will continue after you buy.
  • A Brief Business Profile: A one-page summary detailing what your contracting work involves, your industry experience, and your key clients can help loan officers who may not understand niche contracting fields.

Recommended Action Plan

  1. Coordinate with your Accountant: Ask them to prepare your latest year-end financials and inquire about generating a lender-friendly pack (such as a Xero Business Finance Pack if you use accounting software).
  2. Organize Tax and Bank Records: Download your IR3 summaries directly from myIR and pull 6 months of clean business and personal bank statements.
  3. Engage a Mortgage Broker: Because policies vary significantly between lenders (e.g., how strict they are with contractor income versus PAYE), a broker who specializes in self-employed/contractor mortgages can match you with the bank whose policy treats your specific income structure most favorably.

Are you operating as a sole trader, or do you run your contracting work through a limited company?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

I'm applying for my first home loan as a contractor. I have three years of earnings records. What will a lender want to see to understand my income properly?

Applying for a home loan as a contractor in New Zealand means lenders will look a bit closer at your paperwork than they would for a standard salaried employee. Having three years of earnings records puts you in a strong position, as most New Zealand mainstream lenders typically look for a minimum of two years of self-employed or contracting history.

To properly assess your income and work out your borrowing capacity, New Zealand lenders will want to see a comprehensive picture of your financial stability and cash flow.

Key Documentation Lenders Want to See

  • Financial Statements: Accountant-prepared Profit and Loss (P&L) statements and Balance Sheets for your contracting business or sole trader operation covering your trading history. [www.globalfinance.co.nz]

  • Tax Returns and IR3s: Personal and/or business tax assessments directly from Inland Revenue (IRD) confirming what you declared and paid tax on over the past three years.

  • GST Returns: Recent GST returns (if you are GST-registered) to cross-reference and verify your ongoing revenue trends. [www.globalfinance.co.nz]

  • Personal and Business Bank Statements: Usually 3 to 6 months of transaction history showing healthy account conduct, consistent business revenue, and personal living expenses.

  • Contractor Agreements: Your current or recent client contracts. Lenders like to see evidence of ongoing work, your hourly/day rates, or whether you have a steady pipeline of work rather than just one-off gigs.

How Lenders Calculate Your Income

Unlike PAYE earners whose gross salary is taken at face value, lenders analyze how you draw your money:

  • The Bottom Line vs. Add-backs: Lenders typically base your borrowing power on your net taxable income (what your accountant shows after business expenses). However, a good mortgage broker can help identify legitimate "add-backs"—such as one-off equipment costs, personal vehicle depreciation, or non-cash expenses—that didn't actually restrict your personal cash flow.

  • Consistency and Trends: Because you have three years of records, the lender will look at the trajectory. If your income has grown or remained steady, they will take an average or use the most conservative recent figures. If there was a major dip in one of those years, expect them to ask why.

  • Retained Earnings (If operating through a Company): If you operate via a Limited Company and leave profits inside the business rather than paying yourself a full salary or dividend, lenders will look at company financials to see if those retained funds can be factored into your servicing ability.

You can read more about self-employed requirements on MoneyHub's Self-Employed Mortgage Guide.

If you'd like to narrow this down, tell me:

  • Are you structured as a sole trader or through a limited company?
  • Do you use an accountant who files your returns directly?

I can give you a clearer idea of how lenders might treat your specific setup.

Ask anything

Captured 11 October 2026

AI Overviews · National

I'm applying for my first home loan as a contractor. I have three years of earnings records. What will a lender want to see to understand my income properly?

AI Overview

To assess your contractor income, a New Zealand lender will primarily want to see two to three years of financial statements and personal tax summaries (IR3s). Because you have three years of consecutive earnings records , you qualify for standard Full Doc lending , giving you access to the lowest available market interest rates.


Core Documentation Checklist

Lenders require formal proof from Inland Revenue (IRD) and your accountant to verify your exact net earnings.

  • IR3 Summary: Personal tax summaries for the last three years.

  • Financial Statements: Profit and loss statements showing your business revenue.

  • Averaged Income: Lenders typically average your last two or three years' net income.

  • Downward Trends: If your most recent year dropped, banks use the lowest figure.


Verifying Current and Future Stability

Having historic records is excellent, but banks must ensure your contracting work is sustainable today.

  • Current Contract: A copy of your active, signed client contract.

  • Continuity Proof: Documentation showing a consistent history in your industry.

  • GST Returns: Your most recent 6 months of GST returns, if applicable.


Bank Account History and Affordability

Lenders will scrutinise your personal cash flow to satisfy New Zealand’s responsible lending laws.

  • Bank Statements: 3 to 6 months of personal and business account statements.

  • Expense Audit: Transparent tracking of your living costs and debt repayments.

  • Tax Provisioning: Clear evidence that you put aside funds for provisional tax.


Alternative Options to Keep in Mind

If your latest tax returns show a heavy amount of write-offs or deductions that artificially lower your net income, you have backup paths:

  • Primary Strategy (Full Doc): Stick to main banks like ANZ, ASB, or Westpac using your 3-year averaged net profit to get the lowest interest rates.

  • Alternative Route (Alt Doc): If your net taxable income is low due to deductions, use a specialist lender like Pepper Money. They can look at 6 months of business bank statements or GST returns instead of your historical tax returns.


If you'd like to dive deeper, let me know:

  • Are you operating as a sole trader or through a registered company?

  • Has your income grown or fluctuated significantly over these three years?

  • Do you know if your household income falls under the Kāinga Ora First Home Loan caps ($95,000 for individuals, $150,000 for couples)?

Ask anything

Captured 11 October 2026