Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

I'm a contractor with a mortgage. I can put extra money aside in busy months, but I need a buffer for the quiet ones. How should I think about paying extra off the loan?

For a contractor with a mortgage in New Zealand, I’d think about extra repayments as a balance between reducing your mortgage and protecting your cash flow.

Your income may be strong in busy months but unpredictable across the year. That means money you put into your mortgage needs to be money you genuinely won't need to cover a quiet period, a tax bill, or an unexpected expense.

The key principle is: build flexibility first, then use your surplus to reduce the loan. You don't necessarily need to make the same extra repayment every month.

1. Give your money three jobs

  1. Your income buffer

Keep enough accessible cash to cover essential personal costs, mortgage payments and business expenses during a quiet spell. For a contractor, a starting target might be 3–6 months of essential outgoings, potentially more if contracts are irregular or you have dependants.

  1. Your tax and business reserves

Keep GST, income tax, provisional tax and upcoming business costs separate from your spending money, as applicable to your business structure. Don't count these funds as available for mortgage overpayments.

  1. Your mortgage surplus

Once the first two buckets are adequately funded, direct some or all of the genuine surplus towards your mortgage, while keeping enough liquidity for upcoming expenses and known large bills.

2. Choose a mortgage structure that suits variable income

In New Zealand, your mortgage structure can make a real difference to how safely you can make extra repayments.

Option A: Keep your mortgage fixed and make permitted extra repayments

Good if you value predictable repayments. Check your lender's annual extra-payment limits and any early repayment charges before making a lump sum. You could make additional payments during busy months within those limits.

Option B: Use an offset mortgage

Your eligible savings remain accessible in linked accounts while reducing the balance on which mortgage interest is calculated. This can be particularly useful when you want to keep a substantial cash buffer. Compare the offset rate with your current mortgage rate. Offset home loan | Home loansTotalMoney home loans - Offset mortgages

Option C: Use a revolving-credit facility

This works somewhat like a mortgage overdraft: income paid in reduces the amount you owe, and you can draw money back up to your approved limit. It offers flexibility for irregular income, but the floating interest rate can be higher, and discipline is essential. Types of mortgages in New Zealand, and how to choose » SortedRevolving home loan | Home loans

A split loan may also work well: keep most of the mortgage fixed for rate certainty and put a smaller portion into an offset or revolving facility for flexibility.

3. Have a rule for every busy month

Rather than deciding how much to pay off based on how flush you feel, use a repeatable process.

  1. Set aside tax, GST and business costs.
  2. Top up your cash buffer if it has fallen below your target.
  3. Cover upcoming mortgage payments and known expenses.
  4. Put the remaining surplus towards the mortgage, preferably using a structure that preserves access to your buffer.

For example, suppose you have an unusually strong month and $8,000 left after business costs and tax provisions. If your cash buffer is already sufficient, you might use some or all of that $8,000 to reduce mortgage interest. If the buffer is underfunded, keeping the money accessible may be the wiser choice.

One important distinction: paying down your mortgage and keeping cash in an offset account can have similar interest-saving effects, but they don't provide the same access to your money. With a standard mortgage, extra repayments may be difficult or costly to recover. With an offset account, eligible savings generally remain available; with revolving credit, access depends on your approved limit and facility terms.

4. Work out whether extra repayments are worthwhile

A useful starting point is to compare the effective mortgage interest saved with the return you would earn by keeping the money elsewhere.

For example, if an extra $10,000 reduces mortgage interest at 5.5% per year, it saves approximately $550 in interest over a full year, assuming the balance and rate stay unchanged.

But that $10,000 might be more valuable as a cash reserve if it helps you cover several months without income. Avoiding missed repayments, expensive borrowing or forced asset sales can be worth more than the interest saving.

Let's tailor this to your situation

I can help you work out a sensible buffer and a repayment strategy using a few rough numbers. Exact figures aren't necessary.

My initial inclination is to prioritise a robust cash buffer and investigate an offset facility before committing large lump sums to a standard fixed mortgage. That way, your money can reduce interest while remaining available when contracting income dips—provided the facility's rate, fees and terms make sense for you.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

I'm a contractor with a mortgage. I can put extra money aside in busy months, but I need a buffer for the quiet ones. How should I think about paying extra off the loan?

As a contractor, managing a mortgage with fluctuating income requires a different strategy than a standard 9-to-5 salary. The classic dilemma is wanting to crush the principal to save on interest during busy months, while needing instant access to that cash when a lean month hits.

Making extra lump-sum payments onto a standard fixed mortgage can trap your buffer, leaving you cash-poor when you need it most. To balance debt reduction with income volatility, you need to look at how your loan is structured.


Strategic Ways to Think About Extra Payments

1. Avoid Locking Your Buffer Into Rigid Fixed Terms

When you make a standard extra payment on a fixed-rate mortgage, that money is permanently locked into the loan. You cannot easily "redraw" it if a quiet month hits without applying to your bank, and doing so might trigger break fees or require a credit reassessment. Instead of treating extra repayments as a one-way street, focus on flexible structures that let your surplus cash act as your quiet-season buffer while still lowering your daily interest.

2. Utilize an Offset Facility

An offset mortgage links your everyday or savings accounts directly to a floating portion of your home loan.

  • How it works: If you have a floating loan portion of $300,000 and you put $20,000 of your busy-season surplus into a linked offset savings account, you only pay interest on $280,000.
  • Why it fits contractors: That $20,000 remains entirely yours and fully accessible. In a quiet month, you can spend down that buffer for living expenses without formal approval, and your interest recalculates daily. You get the psychological benefit of reducing your interest without losing liquidity.

3. Consider a Revolving Credit Facility (With Guardrails)

A revolving credit account functions like a large, secured overdraft or line of credit where your income goes straight in, reducing the daily balance, and your living expenses draw it back out.

  • How it works: During high-earning months, your surplus naturally sits in the account, driving the balance (and the interest base) down. In quiet months, you draw on it for cash flow.
  • The catch: It requires immense financial discipline. Because the limit replenishes as you pay it down, it is easy to accidentally treat the available credit as extra spending money rather than a safety net.

4. Opt for a Split Mortgage Structure

You do not have to put your entire mortgage into a flexible or floating rate. Many New Zealand homeowners use a split structure:

  • The Core (Fixed): Fix a large portion of your mortgage (e.g., 70-80%) to lock in certainty and protect yourself against interest rate spikes.
  • The Buffer (Floating/Offset/Revolving): Keep a smaller portion (e.g., 20-30%) floating or in an offset/revolving facility. Pour your heavy contractor earnings into this flexible tranche to minimize interest, knowing it can swing upward during leaner periods without penalty.

Action Plan for Contractor Mortgage Management

  1. Calculate your baseline buffer: Look back at your worst-performing months over the past year to determine the exact cash buffer you need to cover fixed personal expenses and business overheads during a dry spell.
  2. Audit your current loan terms: Check when your existing fixed-rate terms expire so you can plan structural changes without incurring hefty fixed-rate break fees.
  3. Establish a split structure: Talk to your bank or a mortgage broker about setting up a floating offset or revolving credit portion matching your target safety buffer, leaving the rest safely fixed.

Would you like to explore how to calculate the ideal size for your quiet-season cash buffer based on your typical monthly outgoings?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

I'm a contractor with a mortgage. I can put extra money aside in busy months, but I need a buffer for the quiet ones. How should I think about paying extra off the loan?

As a contractor, your income naturally ebbs and flows, which means your mortgage strategy needs to prioritize flexibility over a rigid, set-in-stone extra repayment schedule. Tying up all your surplus cash in a standard fixed-rate repayment can leave you cash-poor and stressed when a quiet month hits.

Here is how you should think about structuring and balancing extra mortgage payments as a contractor:

  • Use a revolving credit facility (often called an offset or revolving mortgage) as your primary tool. This lets extra income sit against the principal during busy months to actively reduce daily interest, but allows you to redraw that cash immediately for living expenses or business overhead during quiet months without needing bank approval.

  • Maintain an emergency cash buffer separate from the mortgage structure if you don't use a revolving facility. Before aggressively paying down long-term debt, ensure you have 3--6 months of essential personal and business baseline expenses sitting in a liquid, easily accessible savings account.

  • Split your mortgage into tranches (portions). A common strategy for variable income earners is keeping a portion of the loan on a flexible/floating or revolving credit rate for liquidity, and fixing another portion to lock in certainty and lower interest rates for a baseline you know you can always service.

  • Understand repayment caps on fixed rates if you do choose to fix parts of your loan. Most New Zealand banks allow you to pay a certain percentage extra per year (e.g., an extra $10,000 or up to 5% to 20% of the principal annually) without incurring break fees. Test these limits during your high-earning months.

  • Calculate the effective interest savings versus liquidity value. Every extra dollar put onto the mortgage saves you post-tax interest equal to your mortgage rate, which is a guaranteed return. However, the psychological and operational peace of mind of having cash available for the next quiet patch often outweighs squeezing out the absolute maximum principal reduction.

If you'd like, tell me:

  • What percentage of your mortgage is currently fixed vs. floating/revolving?
  • Roughly how volatile is your income between your busiest and quietest months?

I can help you map out a more tailored tranche and buffer strategy.

Ask anything

Captured 11 October 2026

AI Overviews · National

I'm a contractor with a mortgage. I can put extra money aside in busy months, but I need a buffer for the quiet ones. How should I think about paying extra off the loan?

AI Overview

As a contractor in New Zealand with a fluctuating income, you should avoid making lump-sum, non-refundable extra payments directly into a fixed-term mortgage. Doing so permanently locks away your cash and can trigger early repayment penalties from your bank.

Instead, the optimal strategy is to split your mortgage into a multi-tranche loan , combining a standard fixed-rate portion with a flexible, floating-rate structure such as an Offset Mortgage or a Revolving Credit Facility. This setup allows your extra income during busy months to automatically reduce your interest costs while remaining fully accessible as a cash buffer during quiet months.


The Two Best Mortgage Structures for Contractors

Rather than locking cash away, you can use one of these two structures for a portion of your total loan (e.g., $50,000 to $100,000, depending on how much cash you tend to accumulate):

Feature Offset Mortgage 🏦 Revolving Credit Facility 💳
How it Works Links separate, everyday savings accounts to a portion of your mortgage. Interest is only charged on the net difference. Combines your loan and everyday banking into one large, secured overdraft account.
Where to Put Extra Cash In your linked savings accounts. Deposited straight into the overdraft account, driving the balance down.
Access in Lean Months Withdraw from your savings accounts instantly. Draw back up to your approved limit whenever needed.
Psychological Fit Best for clear savers. Keeps your mortgage separate from your actual "rainy day" cash. Best for cash flow discipline. If you struggle not to spend "available credit", this can be risky.
NZ Bank Availability Offered primarily by BNZ, Westpac, and Kiwibank. Offered by almost all major banks, including ANZ and ASB.

A Step-by-Step Strategic Framework

  1. Calculate Your Bare-Minimum Buffer
  • Review your personal expenses and business/tax commitments (including provisional tax and GST if applicable).
  • Determine the exact dollar amount needed to keep you afloat for 3 to 6 months if contracting work completely dries up.
  1. Size Your Flexible Tranche
  • Keep the bulk of your mortgage (e.g., 80%) on a predictable fixed rate to protect against interest rate hikes.
  • Put the remaining portion (e.g., 20%, matching your ideal cash buffer + extra busy-month savings) on an Offset or Revolving Credit structure.
  • Note: These flexible portions sit on floating interest rates, which are typically higher than fixed rates. Only size this tranche to an amount you realistically expect to offset with cash.
  1. Automate Your Busy-Month Overflow
  • In peak months, route all surplus revenue straight into your linked offset accounts or revolving credit facility.
  • Because interest is calculated daily, every dollar sitting there immediately reduces the interest you owe without legally "paying off" the principal.
  1. Draw Down Risk-Free in Quiet Months
  • When contracts end or go quiet, simply use the cash sitting in your offset savings, or redraw from your revolving credit line to cover regular living costs and fixed mortgage repayments.

Hidden Contractor Costs to Consider

  • The Tax Trait: Remember that the extra money in your bank account isn't all yours—some belongs to Inland Revenue (IRD). Keeping your upcoming income tax and GST obligations inside an Offset Account means your tax money actively reduces your mortgage interest right up until the day you have to pay the IRD.

  • Facility Fees: Revolving credit lines often attract a small monthly fee (around $10–$15) from mainstream New Zealand banks. Ensure the interest saved outweighs the fee.

To tailor this further, let me know:

  • Which bank holds your current mortgage?

  • What percentage or dollar amount of your loan is currently up for restructure or on a floating rate?

  • Do you operate as a sole trader or through a registered company?

Ask anything

Captured 11 October 2026