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Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

Show all 193

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

    193rows

    Download question catalogue (CSV)

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

    1,094rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

    4,574rows

    Download sources by answer (CSV)

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

    4rows

    Download checks against official sources (CSV)

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

    360rows

    Download recommendation coding (CSV)

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

    105rows

    Download platform comparisons (CSV)

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

    112rows

    Download city comparisons (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

We need a bigger home for our family, but haven't sold our current place. Is it safer to sell first, or can we look at buying before we sell?

For most families in New Zealand who need a bigger home but haven't sold their current one, selling first is usually the safer financial option, but buying first can work if you have enough equity, borrowing capacity and a clear backup plan.

The real question is how much risk your family can comfortably carry while owning two homes, and whether you can afford the next home without relying on your current property selling for a particular price by a particular date.

Your three main options

1. Sell first — lowest financial risk

You sell your current home, know how much money you'll have available, and then buy your next property.

  • Advantages: Clear budget, less financial pressure and no risk of carrying two mortgages for long.
  • Trade-offs: You may need temporary accommodation, storage or a short-term rental, and you could feel rushed to find your next home.
  • Best for: Families who need certainty about their deposit and maximum budget.

2. Buy first, then sell — more flexibility, more risk

You secure the bigger home before putting your existing property through the selling process.

  • Advantages: You can move directly into your new home, avoid moving twice and take advantage of a property you really want.
  • Trade-offs: You may need to fund two mortgages, rates, insurance and maintenance. If your existing home sells for less than expected or takes longer to sell, the pressure can build quickly.
  • Best for: Families with strong financial reserves, sufficient borrowing capacity and a realistic plan for selling the current home.

3. Buy conditionally or coordinate settlement — often a useful middle ground

You find your next home while negotiating a purchase that depends on conditions being met, or arrange settlement dates to give yourself time to sell.

  • Advantages: You may secure a suitable home without committing immediately to an unconditional purchase.
  • Trade-offs: A seller may prefer an unconditional offer, and conditions and settlement dates need careful negotiation.
  • Best for: Families who want to explore the market without taking on unnecessary financial risk.

What I'd recommend doing first

Before you decide whether to sell, take these four steps:

  1. Get a realistic sale estimate. Ask an agent for a likely selling range, not just an optimistic appraisal. Allow for agent commission, legal fees, marketing and any mortgage repayment costs.
  2. Ask your bank or mortgage adviser to model both scenarios. Find out what you can borrow before selling, whether bridging finance is available, and how long you could afford two sets of housing costs. Bridging finance has risks and costs, even if the loan is interest-only. Thinking about your finances when sellingBridging finance - Buying & selling at the same time
  3. Explore buying with conditions. You may be able to make an offer subject to selling your existing home, obtaining finance or completing other checks. Get a lawyer to review the conditions before signing. Understanding the sale and purchase agreement when buyingBuying by deadline
  4. Work out your worst-case budget. Assume your current home sells for less than expected and takes several months longer than hoped. If that would put your family under serious financial pressure, selling first is likely the better choice.

For independent New Zealand guidance, see Settled.govt.nz's guide to selling and buying.

Let's work out which option suits your family

The biggest factor is how much equity you have in your current home and whether you need that money to buy the next one.

If you're comfortable sharing some rough figures, I can help you compare the options.

Estimates are fine. Use NZ dollars.

With those figures, we can estimate how much equity you might release, how large the next mortgage could be, and whether buying before selling looks manageable or unnecessarily risky. These would be planning estimates, not a substitute for lender approval.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

We need a bigger home for our family, but haven't sold our current place. Is it safer to sell first, or can we look at buying before we sell?

Deciding whether to sell your current home first or buy a new one first is one of the biggest property dilemmas families face in New Zealand. Neither path is completely risk-free; selling first protects your finances, while buying first protects your lifestyle and timing.

Here is a breakdown of how both approaches work in the New Zealand market, along with the strategies you can use to bridge the gap.

Option 1: Selling First (The Financially Safer Play)

When you sell first, you eliminate the risk of carrying two mortgages or being forced to drop your asking price under pressure.

  • The Advantages:
    • Certainty of budget: You know the exact net proceeds from your sale (after deducting agent commissions, marketing, legal fees, and any fixed-rate mortgage break costs).
    • No "double-holding" risk: You will never find yourself paying two mortgages if the property market slows down.
  • The Disadvantages:
    • The timing crunch: Once your house sells, you are on a clock. If you haven’t found a new home, you may need to move into temporary accommodation (renting) and put your furniture into storage, meaning moving twice.
    • Market risk: If property prices are rising rapidly, sitting out of the market means you could lose purchasing power while looking for your next home.

Option 2: Buying First (The Lifestyle Choice)

Buying first means you secure your next family home without the pressure of a looming settlement date on your current house.

  • The Advantages:
    • No temporary moves: You can transition smoothly from your old home directly into your new family home.
    • Leisurely search: You don't have to rush into buying a sub-par property just because you have nowhere to live.
  • The Disadvantages:
    • Financial strain & pressure: You are committing to a purchase price before knowing what your current house will realistically fetch. If your home takes longer to sell or sells for less than expected, you could face a severe financial shortfall.
    • The cost of holding two properties: If your old home doesn't sell quickly, you may need to service two loans simultaneously.

Alternative Strategies to Have It Both Ways

If you want to mitigate the risks of both extremes, New Zealand buyers typically rely on two contractual tools:

  1. Making your purchase offer "Conditional on Sale":
    You can place an offer on a new home that includes a clause stating the contract is conditional on you selling (and going unconditional on) your current property within a specific timeframe (e.g., 4 to 6 weeks).
    • The catch: In a competitive market, vendors often reject conditional offers in favor of cash or unconditional buyers. To make it attractive, you may need to offer a higher purchase price.
  2. Utilising Bridging Finance:
    If you find your dream home and want to buy before you sell, your bank or mortgage adviser may look at a bridging loan. This is a short-term, higher-interest facility that "bridges" the financial gap, allowing you to own two properties concurrently for a short period (typically up to 6 months) while actively marketing your old home.
    • The catch: Banks require strict serviceability tests. You must prove you can comfortably handle the debt if your house takes time to sell.

Your Recommended Action Plan

Before you look at listings or put a For Sale sign up, take these concrete steps:

  1. Get an accurate net-proceeds estimate: Speak with a local real estate agent or valuer for a conservative estimate of your current home's value, and subtract all selling costs (agent fees, legal conveyancing, and potential fixed-loan break costs from your bank).
  2. Consult a mortgage adviser: Ask them to run numbers for both scenarios: What does your borrowing capacity look like if you sell first versus if you attempt to buy first with a bridging structure?
  3. Talk to a property lawyer: Have them review standard "conditional on sale" clauses so you are ready to insert them into a Sale and Purchase Agreement instantly if the right house pops up.

Are you leaning toward a specific timeline, or are you worried about finding a suitable replacement home in your current local market?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

We need a bigger home for our family, but haven't sold our current place. Is it safer to sell first, or can we look at buying before we sell?

Deciding whether to sell first or buy first is one of the biggest property dilemmas in New Zealand. Generally speaking, selling first is financially safer , but buying first offers more convenience if you can manage the risks.

Here is a breakdown of how both options compare in the New Zealand property market, along with ways to manage each approach.

Option 1: Selling First (The Safer Financial Route)

Selling your current home before committing to a new one gives you total clarity on your budget. You’ll know exactly how much equity you have freed up.

  • Pros:

  • Absolute financial certainty: You know your exact budget, removing the guesswork or fear of underselling your current home under pressure.

  • No dual mortgages: You avoid the high stress of paying two mortgages or holding two properties if the market slows down.

  • Cons:

  • The ticking clock: Once your house sells, you face a fixed settlement date and a race against time to find a new home.

  • Temporary disruption: You may need to move into a rental property or stay with family, meaning double moving costs and putting your furniture into storage. [Settled.govt.nz]

  • How to mitigate the downsides: Negotiate a longer settlement period with your buyer (e.g., 60 to 90 days) to give yourself a broader window to buy your next home. [Settled.govt.nz]

Option 2: Buying First (The Convenient, Higher-Risk Route)

Buying first means you secure your next family home without the pressure of having to find a temporary place to live. However, it requires careful financial cushioning.

  • Pros:

  • No temporary moves: You pack up once and move straight into your new family home.

  • Room to breathe: You can search at your own pace rather than panic-buying the first available house because your settlement date is looming. [Settled.govt.nz]

  • Cons:

  • Financial strain: If your current house takes longer than expected to sell, you could be stuck paying two sets of rates, insurance, utilities, and mortgage payments.

  • Conditional offer hurdles: Making an offer "conditional on the sale of your current property" can be less attractive to a vendor—especially in a competitive market.

  • Bridging finance costs: You may need short-term bridging finance from your bank, which comes with specific lending criteria and added interest costs.

Key Factors to Consider

  1. Current Market Conditions: In a slower market, buying first carries a higher risk because homes take longer to sell. In a fast-moving market, selling first might leave you scrambling to buy as prices rise. You can review insights via guidance from Settled.govt.nz.
  2. Your Financial Buffer: Speak with a bank or a mortgage broker to see if you qualify for bridging finance and whether you could comfortably sustain two mortgages for a few months if things don't go to plan. [ANZ]
  3. Offer Conditions: You can protect yourself when buying first by putting a conditional clause in the Sale and Purchase Agreement giving you a set timeframe to sell your own home. [Harcourts Holmwood]

To help narrow down the safest path for your family, tell me:

  • Roughly how much equity do you have in your current home?
  • What is the local market activity like for properties similar to yours right now?

I can share more specific tips on conditional offers or bridging finance options available through major New Zealand lenders.

Ask anything

Captured 11 October 2026

AI Overviews · National

We need a bigger home for our family, but haven't sold our current place. Is it safer to sell first, or can we look at buying before we sell?

AI Overview

It is generally much safer to sell your current home before buying a new one in New Zealand.

While buying first lets you secure your next home without rushing, selling first eliminates the severe financial risk of being trapped with two mortgages. The right path depends on your financial buffer and your tolerance for temporary living arrangements.

The Two Pathways Compared

Strategy Major Pros Major Risks & Pitfalls
1. Sell First (Recommended) • You know your exact budget.
• No pressure to accept lowball offers.
• Stronger negotiating position as a cash buyer. • You may need to rent or move in with family temporarily.
• Moving twice adds logistical stress and storage costs.
• If prices rise rapidly, you could get priced out.
2. Buy First • You only move once.
• No pressure to find a home quickly.
• You won't miss out on your dream bigger home. • You could end up paying two mortgages simultaneously.
• Forced to accept a lower price on your old home to move it quickly.
• Banks may refuse to fund you without a backup plan.

Key Financial Tools for Buying First

If you decide to look at buying before your house is sold, you cannot typically make a standard unconditional offer. You will need to leverage specific mechanisms:

1. The "Subject to Sale" Condition

You can submit a Sale and Purchase Agreement containing a clause stating the purchase is conditional upon you selling your current home within a specific timeframe (e.g., 30 to 60 days).

  • The Catch: In New Zealand, these clauses almost always include a "Cash Out" clause. If the seller gets another cash or unconditional offer, they can give you a short window (usually 3 to 5 working days) to declare your offer unconditional. If you can't, they can cancel your contract and sell to the other buyer.

2. Open Bridging Finance

If you find a new home but your current one hasn't sold, a bank may grant you a short-term bridging loan. This temporarily covers the debt of both properties.

  • The Catch: Bridging finance is expensive. Banks enforce strict equity criteria and generally require proof that your current home is actively on the market. If your home takes months to sell, the compounding interest can quickly drain your equity.

Strategic Summary

  • Choose "Sell First" if: You have a tight budget, cannot afford to service two loans, or are comfortable renting short-term while you hunt for the perfect upsizer.

  • Choose "Buy First" if: You have substantial equity in your current home, your bank explicitly approves bridging finance, or you are willing to risk missing out on a house due to a conditional clause.

To help map out your next steps, let me know:

  • What type of market is currently dominant in your region (is it a fast-moving seller's market or a slower buyer's market)?

  • Does your bank require you to have a clean, unconditional sale before they will approve a new mortgage?

  • Are you open to renting or staying with family for a few months if your house sells quickly?

Ask anything

Captured 11 October 2026