Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

We want to speak to a lender about buying our next home before selling our current one. What information should we bring about the house we own and our family budget?

When you speak to a lender or mortgage adviser in New Zealand about buying your next home before selling your current one, the key is to show them two things: how much equity you have in your existing house, and whether your family can comfortably manage the costs of owning two properties temporarily.

This is often called buying before selling or bridging finance. Your lender will want to understand how much you could borrow, what your current home is likely to sell for, and what happens if it takes longer than expected to sell.

Here's a practical checklist you can use to prepare for your meeting.

1. Information about the house you own

Property value and likely sale price

  • Your best estimate of the current market value.
  • A recent appraisal or appraisal letters from local real estate agents.
  • Any recent comparable sales or a registered valuation, if available.
  • The realistic price you would accept, as well as your ideal sale price.
  • How quickly you think the house could sell.

Your existing mortgage

  • Latest mortgage statement showing the outstanding balance.
  • Current interest rate, loan term and repayment amount.
  • Whether your loan is fixed or floating, and when any fixed term expires.
  • Any revolving credit, second mortgage or other debt secured against the property.
  • Any early repayment, break or discharge fees that might apply.

Costs and property details

  • Annual council rates.
  • Home insurance premiums.
  • Regular maintenance costs and any upcoming major repairs.
  • Real estate agent commission and marketing estimates.
  • Any other property-related costs, such as body corporate levies, if applicable.
  • Any relevant title, LIM or building reports already available.

The most useful figure is your estimated net equity.

For example, if your house might sell for NZ$900,000 and you owe NZ$500,000 on the mortgage, your gross equity is NZ$400,000. After agent fees, legal costs and other sale expenses, the amount available to put towards the next home will be lower.

Don't assume all of that equity can automatically be borrowed against or used before settlement. The lender will assess the property, your income, your existing debt and the proposed lending structure.

2. Information about your family budget

Your lender needs a realistic picture of your household finances, not just your income. Gather the following for everyone who will be on the mortgage.

Income and savings

  • Recent payslips for each employed adult.

  • Employment contracts or confirmation of employment, if available.

  • If self-employed, recent business financial statements and tax information.

  • Other income, such as rental income, bonuses or regular benefits.

  • Savings and term deposits, KiwiSaver balances, and any other funds available for the move.

  • Details of any financial gifts you expect to receive.

    Everyday family expenses

  • Groceries, household supplies and eating out.

  • Electricity, gas, water, internet and mobile phones.

  • Childcare, school costs, uniforms and activities.

  • Petrol, public transport, car loans and vehicle maintenance.

  • Insurance, medical and dental expenses.

  • Subscriptions, holidays, hobbies and other discretionary spending.

  • Regular savings, KiwiSaver contributions and emergency-fund contributions.

    Debts and financial commitments

  • Credit cards and their limits, even if you pay them off monthly.

  • Personal loans, car finance and buy-now-pay-later balances.

  • Student loan repayments and any other regular obligations.

  • Child support, guarantees or other commitments that affect your finances.

  • Recent bank statements showing everyday spending.

As a starting point, gather the last three months of bank and credit-card statements, plus your current loan statements. Some lenders may ask for different periods or extra evidence. BNZ, for example, lists recent income evidence, three consecutive months of transactional statements, details of debts, proof of deposit and identification among its application documents. Preparing for a home loan appointment

Build a budget for the overlap period

Don't prepare only your usual monthly budget. Work out what your finances would look like if you had to pay for both homes for a few months.

Monthly cost What to estimate
Existing mortgage Current required repayments
New mortgage or bridging loan Proposed repayments and interest
Existing home Rates, insurance, utilities and maintenance
New home Rates, insurance, utilities and maintenance
Family living costs Food, transport, childcare and other expenses
Moving and sale costs Allow a separate amount for one-off costs

Ask the lender to model at least three scenarios: a quick sale at your expected price, a sale that takes several months, and a lower-than-expected sale price. Bridging finance can leave you carrying two sets of housing costs, and the risk is greater if your home sells late or for less than expected. Thinking about your finances when sellingBridging Finance

3. Information about the home you want to buy

If you've already found a property, bring:

  • The asking price or the price range you're considering.
  • The listing details and address.
  • The expected deposit and settlement date.
  • Any sale and purchase agreement, if you've made an offer.
  • Any available LIM report, building inspection or valuation.
  • An estimate of rates, insurance, utilities and likely maintenance costs.

If you haven't found a property yet, that's fine. Give the lender a realistic price range and explain what you need from the next home. You can also ask about conditional pre-approval and what further information will be needed before finance is confirmed. Confirming your finances

4. Questions to ask your lender

These are particularly important when buying before selling.

How much could we borrow while still owning our current home?

Can we access our existing equity before the sale settles? What security or additional lending would be required?

What type of bridging finance would suit us? Ask about the difference between open bridging, where the existing home hasn't sold, and closed bridging, where a sale is already agreed.

What would our repayments be during the overlap? Ask for the monthly total, interest rates, fees and whether interest-only payments are available.

What if our home takes six months to sell, or sells for less than expected? Ask what happens at the end of the bridging period and what your fallback options are.

Can we keep a cash buffer? Work out how much money you can retain for emergencies, moving expenses and unexpected repairs instead of committing all available equity.

The lender must assess whether the proposed lending is likely to be affordable, so be open about your real spending and any foreseeable changes in family income or expenses. What lenders must doBridging Finance

5. Your meeting preparation sheet

You can fill in these estimates before your appointment. Approximate numbers are fine for an initial conversation.

Estimates in New Zealand dollars (NZD)

Estimated value of your current home ($)

Outstanding mortgage ($)

Estimated gross equity (before selling costs)

$400,000

Target price of next home ($)

Combined monthly take-home income ($)

Usual monthly family spending, excluding mortgage ($)

Cash savings available for the move ($)

Expected time to sell current home

Under 3 months

3–6 months

6–12 months

Unsure

Other details for the lender (optional)

Copy meeting notes

These are preparation notes, not a borrowing-capacity calculation or loan approval. Gross equity excludes selling costs and may not equal the equity available to borrow.

My recommendation

Before making an unconditional offer on another home, ask the lender or a mortgage adviser to confirm the lending structure, the full cost of carrying both properties, and your options if the sale is delayed. Your solicitor or conveyancer can also help you understand the timing and conditions of the purchase and sale.

For an official New Zealand guide, see Settled.govt.nz — Thinking about your finances when selling.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

We want to speak to a lender about buying our next home before selling our current one. What information should we bring about the house we own and our family budget?

Preparing to speak with a New Zealand lender (whether a major registered bank or a mortgage adviser) about buying your next home before selling your current one is a smart move. This arrangement typically involves bridging finance (or a structured temporary overlap). Because lenders view this as a higher-risk arrangement—often temporarily carrying a "double mortgage"—they will look closely at your equity, market realism, and household cash flow.

Gathering the following information before your meeting will help streamline the process:


1. Information About the House You Own

Lenders need to understand the asset you currently hold to calculate your total equity and assess how safely the loan can be structured.

  • Current Market Appraisal(s): Bring recent comparative market analyses or appraisals from local real estate agents showing what your current home is realistically worth in today's market.
  • Registered Valuation (if available): Some lenders may request or prefer a formal registered valuation, especially if you apply for an "open" bridge loan.
  • Current Mortgage Details:
    • Your exact remaining mortgage balance.
    • The current interest rate, fixed-term expiry dates, and any early repayment or break costs that might apply if you pay it off early.
  • Property Details & Condition: Rates notices, details of any other encumbrances, and information on whether any maintenance or renovations are needed to get it ready for sale.

2. Your Family Budget and Financial Position

Under New Zealand lending regulations (such as the Credit Contracts and Consumer Finance Act - CCCFA), lenders must rigorously test your ability to service the debt. They will want to see that you can handle the worst-case scenario: a temporary overlap where you are paying both mortgages or higher interest-only bridging terms.

  • Income Verification: Recent payslips for all applicants, Inland Revenue (IRD) tax summaries or income statements, and details of any secondary or rental income.
  • Living Expenses Breakdown: A comprehensive breakdown of your household spending (groceries, utilities, insurance, transport, education, childcare, and leisure). Lenders will scrutinise your true discretionary spending.
  • Other Commitments: Statements for any other debts, such as personal loans, credit cards (even if paid off monthly, the limit counts), or vehicle finance.
  • Buffer Savings & Cash Reserves: Evidence of cash savings (lenders generally like to see a liquid financial buffer, often recommended around $20,000 to $40,000 or more depending on the total loan size) to handle unexpected costs or a slower-than-expected sale.

3. Your "Exit Strategy" & Plan B

Lenders will not approve bridging finance just because you want to buy first; they want absolute clarity on how the bridging loan will be repaid (your exit strategy).

  • Sales Timeline: Have a realistic timeline for when you plan to list and sell your current home.
  • The "Plan B": Lenders will ask what you will do if your home doesn’t sell within the typical 6-to-12-month bridging window. Options might include lowering the asking price significantly, or renting out your current property temporarily. Being upfront about this contingency demonstrates financial maturity.

Next Steps & Strategy Exploration

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

We want to speak to a lender about buying our next home before selling our current one. What information should we bring about the house we own and our family budget?

When speaking to a lender in New Zealand to buy your next home before selling your current one (often managed via bridging finance or a structured temporary lending arrangement), preparation is critical. Lenders will look closely at your equity, your income's ability to service dual or peak debt, and your realistic exit strategy.

Gathering the following information regarding your current property and family budget will help streamline the conversation:

1. Information About Your Current House

  • Current Mortgage Details: The exact remaining balance of your mortgage, your current regular repayment amounts, and whether you are on a fixed or floating interest rate (including any potential break fees if you alter it early).

  • Estimated Market Value: A realistic, conservative market appraisal from a local real estate agent or a recent-comparables estimate. (Lenders will discount this estimate by a safety margin—often 10% or more—when calculating your usable equity).

  • Property Details & Equity: Council valuation (RV/GV), rates notices, and details of any other encumbrances on the title.

  • Sale Strategy & Timeline: Your target listing date, expected time on market, and whether you intend to use an open bridging loan (buying before your house is sold) or a closed bridging loan (if your house is already under an unconditional contract).

2. Information About Your Family Budget & Income

  • Proof of Income: Recent payslips (typically past 3 months), IR3 summaries or accountant-prepared financials if self-employed, and details of any additional income (rental income, investments, or family support).

  • Comprehensive Household Expenses: A transparent, realistic breakdown of your day-to-day family budget. Under the Credit Contracts and Consumer Finance Act (CCCFA) in New Zealand, lenders scrutinize actual spending versus benchmark living costs. Include:

  • Groceries, utilities, insurance (house, contents, health, life), and transport.

  • Education costs, childcare, and regular medical expenses.

  • Subscriptions, recreation, and discretionary spending.

  • Other Debt Obligations: Balances and limits on credit cards, personal loans, vehicle financing, or "Buy Now, Pay Later" accounts (even if you plan to clear them).

  • Dual-Servicing Buffer: Be prepared to demonstrate how you would comfortably cover both your existing mortgage and the interest/principal obligations of the new peak debt during the bridging period if your current home takes longer than expected to sell.

3. Supporting Documentation to Bring

  • Identification: Current passports or New Zealand driver licences.

  • Bank Statements: Recent transaction and savings account statements (usually 3 to 6 months) for all accounts held.

  • Property Evidence: Recent council rates assessment and your independent real estate agent appraisal or market valuation for your current home. [BNZ]

For further context on how lenders evaluate temporary overlap periods, you can review the

_

BNZ Bridging Finance Guide_ or read insights on strategies from advisory platforms like My Mortgage.

If you'd like, let me know:

  • Have you already had an appraisal done on your current home?
  • Are you looking at an open bridging situation or waiting on an offer?

I can share more details on how peak debt is calculated.

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Captured 11 October 2026