Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

My partner and I run a small business and want to buy a home. We've owned a home before, but not while self-employed. How will a lender work out what we can afford?

In New Zealand, you and your partner can absolutely apply for a home loan after becoming self-employed, even if you previously owned a home while working as employees. The main difference is that a lender will need to establish how much income your business reliably generates, how much of that income is available to you personally, and whether you can keep up mortgage repayments if business conditions change.

Because you have owned a home before, you'll generally be treated as existing or previous homeowners rather than first-home buyers. That doesn't prevent you from getting a mortgage, but your deposit, income evidence and overall financial position will matter.

1. How a lender will work out what you can afford

Your business income

The lender will look at the business's financial performance, typically including annual accounts, profit and loss statements, and tax returns. They'll want to understand whether profits are stable, growing or declining.

Your usable personal income

They'll assess the income they consider sustainable and available to service the mortgage. This can differ from your business's turnover, accounting profit or the amount you draw from the business.

Your existing commitments and living costs

They'll consider personal loans, credit cards, car finance, student loans, dependants, household spending and other regular commitments. Business debts, tax liabilities and overdrafts may also affect the assessment.

Your deposit and the property

They'll consider your deposit, the proposed property's value, the loan-to-value ratio (LVR), and whether the loan meets their lending criteria.

Whether repayments are affordable under stress

A lender may test repayments using a higher interest rate than the rate you expect to pay. They'll also assess whether your household has enough money left over after expenses.

There isn't one universal formula that every New Zealand lender uses. Two lenders can assess the same self-employed couple differently, particularly when business profits fluctuate or the accounts contain significant add-backs.

2. How self-employed income is assessed

This is likely to be the most important part of your application.

Most mainstream lenders will generally want to see around two years of financial statements, although the requirements vary and some lenders may consider a shorter trading history.

They may ask for:

  • Two years of annual business accounts prepared by your accountant.
  • Business and personal tax returns, including IR3 or IR4 returns where applicable.
  • Recent business and personal bank statements.
  • Evidence of current revenue, contracts, repeat customers or forward bookings, where relevant.
  • Details of GST, income tax, provisional tax, business loans and other liabilities.
  • Your ownership structure, such as a sole trader, partnership, company or trust.

For example, suppose your business makes the following accounting profits:

Financial year Business profit before tax
Year 1 $120,000
Year 2 $160,000
Two-year average $140,000

A lender might start with the two-year average, or give more weight to recent results, depending on its policy. It won't necessarily accept $140,000 as your usable household income: it may adjust for business expenses, tax, unusual income or the sustainability of current earnings.

If you're company directors, the lender may examine salary, shareholder-employee salaries and dividends, as well as retained profits. Money left in the company isn't automatically treated as personal income if withdrawing it would weaken the business.

Some legitimate accounting expenses, such as depreciation, may be added back when calculating serviceable income. But lenders won't automatically add back every expense your accountant can identify.

3. What if you've only been self-employed for a short time?

This depends on how long you've been trading and whether the business can demonstrate a reliable income.

  • Two or more years of established accounts: Usually the most straightforward starting point.
  • Around one year of accounts: Some lenders may consider an application, particularly if revenue is consistent and the business has a strong outlook.
  • Less than one year: It can be more difficult, as there may not be enough evidence of sustainable earnings. A specialist lender or a different lending structure might be worth discussing.

Your previous experience as a homeowner can help demonstrate that you understand mortgage commitments, especially if you have a good repayment history. However, it doesn't replace the need to prove your current income.

A mortgage adviser who works with self-employed borrowers can compare lenders' policies before you make a formal application.

4. How your deposit affects your borrowing power

The deposit and your income are two separate parts of the assessment. A large deposit can reduce the amount you need to borrow, but it doesn't automatically overcome an income shortfall.

In New Zealand, the Reserve Bank's current rules allow banks to allocate up to 25% of new owner-occupier lending to borrowers with deposits below 20%. That means a deposit below 20% doesn't automatically rule you out, but approval depends on the bank's own criteria and its capacity to make low-deposit loans. Understanding loan-to-value restrictions - Reserve Bank of New ZealandReserve Bank maintains Loan-to-Value Ratio (LVR) settings - Reserve Bank of New Zealand

Banks also have debt-to-income (DTI) restrictions. For owner-occupiers, borrowing that takes total debt above six times annual gross income is classified as high-DTI lending. Banks can make some high-DTI loans within their permitted lending allowance, so six times income is not an absolute individual borrowing cap. Understanding debt-to-income (DTI) restrictions - Reserve Bank of New Zealand

Your available deposit may include savings, proceeds from selling a previous property, or other eligible funds. If you currently own a property, the lender will also consider any existing mortgage and how you intend to manage or repay it.

5. What you can do now to improve your application

I'd suggest working through these steps before looking seriously at properties.

  1. Talk to your accountant. Ask them to prepare your latest financial statements and explain what income a lender is likely to recognise.
  2. Keep business and personal finances clear. Make it easy to distinguish business revenue, expenses, tax obligations and personal drawings.
  3. Get tax obligations up to date. If you have an arrangement with Inland Revenue, have the details ready.
  4. Review personal debt. Credit card limits, buy-now-pay-later accounts and car loans can affect borrowing capacity.
  5. Build a clear deposit record. Document your savings and the source of any funds you plan to use.
  6. Seek pre-approval before making an offer. A mortgage adviser experienced in self-employed lending can identify suitable lenders and explain any conditions.

For a practical document checklist, see BNZ's guide to preparing for a home loan appointment. Preparing for a home loan appointment

6. Let's estimate what you might be able to borrow

I can help you build a rough estimate based on your situation. The most useful starting point is your business income, because that's often where self-employed applications differ most from standard mortgage applications.

Your home-loan starting point

Estimates are optional. Rounded figures are fine, and you can leave fields blank if you're unsure.

With those details, I can help you distinguish between what a lender might approve and what would be comfortable for you to repay while keeping your business healthy.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

My partner and I run a small business and want to buy a home. We've owned a home before, but not while self-employed. How will a lender work out what we can afford?

When you transition from being a wage-earner to running your own small business, the way New Zealand lenders calculate your borrowing power changes significantly. Because you have previous homeownership experience, you likely understand deposits and the general home-buying process, but bank underwriting for the self-employed focuses heavily on business stability and tax returns.

Lenders in New Zealand do not look at your business's total revenue or turnover, nor do they rely simply on what you choose to "draw" or pay yourself. Instead, they evaluate your true capacity to service a mortgage using a structured framework.


1. How Lenders Calculate Your Income

  • Taxable Net Profit is King: Mainstream banks generally start by looking at your last two full financial years of accountant-prepared financial statements (Profit and Loss statements, Balance Sheets) and IRD tax returns (such as IR3s or company returns). They look at your net profit after business expenses.
  • The "Tax Minimisation" Trap: Many business owners legally minimise their taxable profit by writing off as many expenses as possible (home office costs, vehicle expenses, depreciation, etc.). While this is great for lowering your IRD bill, it reduces your "paper income." Lenders base their lending decisions strictly on what you declare to the tax man. If your net profit looks low on paper, the bank will calculate a low borrowing capacity.
  • Add-Backs: Lenders will often look at "add-backs"—legitimate business expenses that reduce your taxable income but do not actually affect your day-to-day cash flow. Common add-backs include:
    • Depreciation on assets.
    • One-off or non-recurring expenses.
    • Interest paid on business debt (since the bank will evaluate your debt servicing separately).
    • Personal vehicle or home office expenses run through the business that you would otherwise pay out of pocket.
  • Director Drawings vs. Salary: If you operate through a company structure, taking money out as "drawings" (which are essentially advances or loans from the company to you) is often ignored by banks as actual income because it doesn't attract PAYE. Lenders prefer a consistent, documented shareholder salary or a clear, stable profit distribution pattern.

2. What If You Haven't Been Self-Employed for 2 Years Yet?

If your business is relatively new and you do not have two full financial years under your belt, getting approved by a major retail bank can be more challenging, but not impossible:

  • Industry Continuity: Some banks will look favourably on your application if you have extensive experience as an employee in the exact same industry before starting your business.
  • One Year of Trading: Certain mainstream lenders may accept a single full year of accounts, though they may apply a conservative discount (e.g., shaving 10% off your calculated income) to account for volatility.
  • Alternative and Non-Bank Lenders: If a major bank declines due to a short trading history, non-bank lenders or specialist mortgage providers can sometimes look at alternative proof—such as GST returns, 6 months of strong business bank statements, or signed client contracts—though usually at a slightly higher interest rate.

3. Additional Factors Lenders Evaluate

  • Business Liabilities: Lenders will closely inspect whether your business carries debt (such as business term loans, equipment finance, or unpaid tax arrangements with the IRD). While principal repayments don’t show up on your Profit & Loss as an expense, the bank will manually calculate these commitments and deduct them from your overall affordability.
  • Income Trends: Banks want to see which direction your business is moving. A steady or upward trend over two years is ideal. If your income dropped significantly in the most recent year, lenders will usually base their calculations on the lower year (or average them out cautiously).

Recommended Next Steps

  1. Talk to Your Accountant Early: Before applying for pre-approval, sit down with your accountant. Let them know you are planning to buy a home so they can help you review your draft accounts and identify any justifiable add-backs.
  2. Engage a Mortgage Adviser: For self-employed applicants, using a skilled mortgage broker is invaluable. Brokers understand which specific banks have more flexible credit policies for business owners and can present your financials in the best possible light.
  3. Gather Your Documentation: Start pulling together your last 2 years of business financial statements, personal and business tax summaries (IR3/IR7), GST returns, and at least 3 to 6 months of personal and business bank statements.

Are you currently aiming for the two-year mark with your business financials, or do you already have a full two or more years of trading history completed?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

My partner and I run a small business and want to buy a home. We've owned a home before, but not while self-employed. How will a lender work out what we can afford?

When you are self-employed in New Zealand , New Zealand lenders (such as mainstream retail banks) look past what you casually pay yourself or pull out as "drawings". Instead, they focus deeply on the actual underlying financial health and net profitability of your business.

Because you have owned a home before, you are likely familiar with the standard deposit and property criteria, but the income assessment process changes significantly. Here is how a lender will calculate what you can afford:

  • The Two-Year Rule: Mainstream banks in New Zealand generally prefer to see a minimum of two full financial years of finalized accounts and IR3 tax returns. If your business has been running for less time, you may be restricted to specialist or non-bank lenders who look at alternative documentation like GST returns.

  • Starting from Net Profit: Lenders start with the net profit shown on your financial statements and cross-check these against your IRD tax assessments (such as your personal IR3 or company/trust returns).

  • Calculating "Add-Backs": Business owners often minimize their taxable income through legitimate accounting adjustments. Lenders will often "add back" certain non-cash or business-related expenses to your net profit to find your true disposable income. Common add-backs include:

  • Depreciation on assets

  • One-off or non-recurring expenses

  • Interest expenses on business debt (sometimes adjusted)

  • A proportion of personal expenses run through the business (like home office costs or motor vehicle expenses)

  • Personal salaries or shareholder salaries paid to you from a company structure

  • Deducting Business Debt and Liabilities: Lenders will subtract ongoing business debt principal repayments from your adjusted income pool. If your business carries heavy vehicle loans, equipment financing, or overdraft facilities, these reduce your borrowing capacity just like personal debt would. [MoneyHub NZ]

  • Averaging vs. The Latest Year: If your net profit has increased year-on-year, most mainstream banks will take an average of the last two financial years. If your income has dropped in the most recent year, conservative lenders will typically base their affordability calculations strictly on the lower, most recent year to mitigate their risk.

  • Required Documentation: Be prepared to supply a comprehensive paper trail, which typically includes two years of accountant-prepared financial statements, IRD tax returns/notices of assessment, recent business and personal bank statements (usually 3 to 6 months), and potentially a brief one-page summary of your business model. You can read a detailed breakdown of these requirements on MoneyHub NZ.

To help narrow down what lenders might look for in your specific situation, tell me:

  • How long has your small business been operating?
  • Are you structured as a sole trader, partnership, or company?
Ask anything

Captured 11 October 2026