Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

We're business owners buying a home. Our personal income isn't the same every month. How should we compare mortgage options if we want some flexibility but still need repayments we can plan around?

How to compare home loans when your business income varies

If you're a business owner in New Zealand, the key is to build your mortgage around the income you can reliably afford to repay, while keeping enough flexibility to handle stronger and weaker months.

You don't necessarily need the lowest advertised interest rate. You need a loan structure that gives you predictable minimum repayments, room to make extra payments when business is doing well, and enough cash available to get through quieter periods.

I'd compare mortgage options across four areas:

  • Certainty: Can you comfortably cover the required repayments in a slower month?
  • Flexibility: Can you make extra repayments when cash flow is strong?
  • Liquidity: Can you keep money accessible for business expenses and unexpected costs?
  • Total cost: How much interest and how many fees will you pay for that flexibility?

For many business owners, the best solution is a combination of fixed and floating lending rather than putting the entire mortgage on one type of rate.

1. Compare the four main mortgage structures

These are the options I'd look at first when comparing New Zealand home loans.

Mortgage option Repayment certainty Flexibility Best suited to
Fixed-rate loan High during the fixed term Limited extra repayments, depending on lender rules Covering essential repayments with confidence
Floating-rate loan Lower, as rates can change Usually allows extra repayments without fixed-rate break costs Paying down debt when income is strong
Offset mortgage Regular repayments, but interest costs can vary Savings reduce the balance charged interest while remaining accessible Business owners with cash reserves that fluctuate
Revolving credit mortgage Lowest repayment structure certainty High flexibility to deposit and withdraw funds within the credit limit People with irregular income and strong cash-flow management

These options aren't mutually exclusive. You can often split a mortgage across multiple structures to balance certainty and flexibility. The exact rates, fees and repayment conditions depend on the lender. 【turn0search0】【turn0search4】

Let's look at how each could work for you.

Option A: Fix most of the mortgage

A fixed-rate mortgage gives you a known interest rate for an agreed period, often between six months and five years.

Why it could suit you:

  • You know what your scheduled repayments will be during the fixed term.
  • You can build your household budget around a predictable amount.
  • You have less exposure to interest rate increases during that term.

The trade-off is that you may face restrictions or charges if you want to repay a large amount early, refinance or break the fixed term.

Check how much extra you can repay without a fee. Some lenders allow additional repayments within specified limits. 【turn0search4】【turn0search9】

My view: Fixing a substantial portion of your mortgage is a good starting point if knowing your minimum monthly commitment is your priority.

Option B: Keep part of the mortgage floating

A floating-rate loan lets you make extra repayments more freely than many fixed-rate loans.

For example, suppose your business has a particularly strong quarter and you have $15,000 of surplus personal cash.

You could put some of that money towards the floating portion of your mortgage rather than waiting for the fixed term to end.

If the business has a quieter period, you can retain more cash in the business or your personal reserves instead of committing it to additional mortgage repayments.

The important distinction is that flexibility to make extra repayments doesn't automatically mean you're entitled to reduce or skip your scheduled minimum repayments.

Floating rates can also be higher than fixed rates and can change, affecting the cost of borrowing. 【turn0search0】【turn0search4】

My view: A floating portion can be useful, but I'd size it according to your actual cash-flow needs rather than simply choosing an arbitrary percentage of the loan.

Option C: Consider an offset mortgage

An offset mortgage is particularly worth investigating if you regularly hold money in savings or transaction accounts.

The lender links eligible accounts to your mortgage and calculates interest on the mortgage balance minus the money in those accounts.

For example:

Item Amount
Total mortgage $700,000
Eligible savings and cash balances $50,000
Balance charged interest $650,000

At an illustrative interest rate of 6%, having $50,000 fully offset for a year would save approximately $3,000 in interest annually, assuming the balances and rate remained unchanged.

You generally retain access to the money in your linked accounts.

This can be attractive for business owners who build up cash reserves in profitable months but need to keep those reserves available.

However, there are two important considerations:

  • Offset loans generally have floating interest rates, so the rate can change.
  • Money needed for GST, income tax, provisional tax, payroll or business operating costs should not be treated as spare cash available for your mortgage.

Check which accounts qualify and whether the lender's offset arrangements suit your circumstances. 【turn0search0】【turn0search6】

My view: If you maintain substantial cash balances between business receipts and expenses, an offset structure is well worth comparing against simply fixing the same amount.

Option D: Consider revolving credit

A revolving credit mortgage works somewhat like an overdraft secured against your home.

You can deposit income, pay expenses and make withdrawals within the approved limit. The amount of interest you pay depends on the outstanding balance.

This can suit businesses where income arrives irregularly.

However, it requires discipline. Without a separate plan to reduce the principal, you can end up continually using the available credit without making meaningful progress on the mortgage. 【turn0search2】

My view: Consider revolving credit for a limited portion of the borrowing if you are comfortable managing cash flow. I would be cautious about making the entire home loan revolving credit if your primary objective is predictable repayments.


2. My starting recommendation: combine certainty with flexibility

For your situation, I'd compare a split mortgage against a fully fixed loan and a more flexible arrangement.

Here is an illustrative structure to discuss with a mortgage adviser.

Component Example allocation Purpose
Fixed-rate mortgage 75% Predictable scheduled repayments
Floating or offset mortgage 25% Flexibility for surplus cash and extra repayments
Total 100% Balance between certainty and flexibility

These percentages are an example, not a recommendation to borrow those exact proportions. The right split depends on your loan size, cash reserves, income variability and the costs of each product.

You might choose a smaller flexible portion if you have limited spare cash or a larger one if you regularly accumulate substantial savings.

You could also split the fixed portion across different expiry dates. For example, some could mature after one year and the remainder after two years. This spreads out the dates on which you need to renegotiate your rates, rather than having the entire mortgage come up for renewal at once.

Ask lenders whether they offer these arrangements and what fees or conditions apply.

3. Work out the repayment you can actually afford

This is arguably the most important part for business owners.

Your average income may look healthy while concealing months when your personal income is much lower.

Instead of calculating affordability using your best month, use a conservative household cash-flow budget.

I'd work through these four steps.

Step 1: Calculate your reliable personal income.

Review at least 12 months of household income, if available. Identify:

  • Your usual personal drawings or salary from the business.
  • Your lowest-income periods.
  • Seasonal patterns and expected quiet periods.
  • Large, irregular distributions or dividends that you cannot rely on every month.

For budgeting purposes, base your planned repayments on a conservative estimate of income available to the household after relevant tax and business commitments.

Step 2: Calculate essential household expenses.

Include groceries, utilities, insurance, transport, childcare, existing debt repayments and annual expenses converted into monthly amounts.

Step 3: Set aside cash for business obligations.

Keep appropriate reserves for tax, GST, payroll, suppliers and working capital. Business revenue in your bank account is not necessarily personal income you can safely use for a mortgage.

Step 4: Establish your safe mortgage payment.

Use the following calculation:

Monthly household income in a conservative scenario
− Essential household expenses
− Business-related personal commitments
− Savings and emergency-fund contributions
= Amount available for mortgage repayments

Then test whether you could continue meeting your mortgage commitments if personal income dropped further or interest rates increased.

For example, if you can comfortably afford a $5,000 monthly repayment in a typical month, but your income regularly falls during quieter periods, you should not assume that $5,000 is automatically a safe commitment.

The crucial question is whether your household can meet the required repayments through those quieter periods without relying on new borrowing.

You can use Sorted's mortgage information and calculators to model different loan structures and repayment scenarios. 【turn0search0】


4. Compare mortgage offers on more than the interest rate

When you obtain quotes from banks or mortgage advisers, ask them to compare the following on the same borrowing amount and loan term.

What to compare Why it matters
Interest rate Determines the interest charged on your outstanding balance
Required repayments Shows your actual scheduled payment commitment
Fixed-rate expiry dates Helps you manage the risk of repayments changing
Extra repayment allowances Determines how much additional principal you can pay without charges
Break costs Important if you sell, refinance or change your loan early
Offset or revolving rates Flexible products may have different rates from fixed loans
Account and establishment fees These affect the overall cost
Redraw and withdrawal conditions Determines how readily you can access funds
Total interest over time Helps compare the long-term cost of different structures

Also ask the lender to show you how repayments might change if interest rates were 1–2 percentage points higher when your fixed term expires.

You should compare the offers using the same assumptions, including loan amount, repayment frequency and term. Otherwise, a lower advertised repayment may simply reflect a longer repayment period.

One extra consideration: getting approved as a business owner

A lender may assess your income differently depending on whether you operate as a sole trader, partnership or company.

Be prepared to provide relevant financial statements, tax returns, evidence of drawings or salary, and information about existing business debts.

A profitable business does not necessarily translate into the same amount of income that a lender will recognise for servicing a personal mortgage. Ask prospective lenders how they assess self-employed income and what documentation they require.


5. The strategy I'd investigate first

Based on what you've described, I'd start by comparing these three scenarios:

  1. Mostly fixed: Prioritises predictable repayments and limits the amount of your mortgage exposed to floating rates.
  2. Fixed plus offset: Provides repayment certainty while potentially reducing interest through accessible savings.
  3. Fixed plus revolving credit: Provides a flexible facility for managing uneven cash flow, provided you maintain strong spending controls.

I'd then compare the actual costs and repayment conditions rather than deciding in advance which structure is best.

If you regularly hold substantial cash reserves, an offset mortgage could be particularly useful. If your cash flow is highly irregular and you actively manage business receipts and expenses, a limited revolving credit facility may be worth considering.

If your cash reserves are relatively small, a predominantly fixed mortgage with a manageable flexible portion may be the more practical starting point.

The goal is to have a mortgage that remains affordable when business is quiet, while allowing you to reduce your debt faster when business is doing well.

Let’s narrow this down to your situation

There are two details that would help me make the comparison much more specific.

1. How do you and your business partner (if applicable) pay yourselves?

  • Regular salaries or wages
  • Drawings from a sole-trader business or partnership
  • Dividends or distributions from a company
  • A mixture of these

2. How does your income typically fluctuate?

  • Fairly steady, with occasional large months
  • Seasonal, with predictable busy and quiet periods
  • Highly variable, with no reliable monthly pattern

You can answer in a sentence. With those details, I can explain which mortgage structures are most worth comparing for your circumstances and what trade-offs to look for.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

We're business owners buying a home. Our personal income isn't the same every month. How should we compare mortgage options if we want some flexibility but still need repayments we can plan around?

When you have an irregular business income, standard mortgage structures (like a rigid, 100% fixed table loan) can feel like a straitjacket during lean months. However, going completely flexible can mean paying higher interest rates or lacking the structural discipline needed to chip away at the principal.

In New Zealand, the most effective strategy for business owners is structuring your mortgage as a split loan. This allows you to combine the cost-saving certainty of fixed rates with the adaptive cash flow of flexible facilities.


Key Mortgage Structures for Variable Business Income

  1. The Split Loan (Fixed + Floating or Revolving)

    • How it works: You divide your total mortgage into separate portions (tranches). For example, you might place 70% to 80% of your debt on fixed rates for budget certainty, and leave 20% to 30% in a flexible structure.
    • Why it suits business owners: The fixed portion gives you predictable baseline repayments that you can plan around. The flexible portion absorbs the friction of your lumpy income.
  2. Revolving Credit Facility (The "Giant Overdraft")

    • How it works: This acts as a transactional credit line tied to your mortgage. Your business/personal revenue flows directly into it, and daily expenses or drawings pull from it. Interest is calculated daily on the net balance.
    • Why it suits business owners: During high-revenue months, large cash injections sit in the account, aggressively lowering your daily interest. During lean months, you aren't penalized with missed-payment fees because there is no rigid monthly minimum—though you must maintain enough discipline not to max out the limit.
  3. Offset Accounts

    • How it works: You link everyday or business savings/transaction accounts to a floating mortgage portion. The cash in those accounts "offsets" an equal amount of the mortgage, meaning you pay zero interest on that portion while the money sits there.
    • Why it suits business owners: When you retain cash in your business to cover upcoming provisional tax, GST, or seasonal dips, that cash can live in an offset account working hard to slash your home loan interest without locking the funds away permanently.

Actionable Framework to Compare Options

When sitting down with a mortgage broker or mainstream NZ lender, evaluate your choices against these criteria:

  • Calculate your "Floor" Repayment: Determine your absolute minimum baseline household expenses and leanest historical business drawings over the last 12–24 months. Your fixed-rate tranche should match this baseline so you never face default risk.
  • Weigh the Flexibility Premium: Floating and revolving credit interest rates are typically higher than fixed rates. Calculate whether the interest penalty on a flexible portion is worth the cash-flow peace of mind compared to making standard fixed payments.
  • Stagger Your Fixed Terms: Instead of fixing your entire core loan on a single 1-year or 2-year term, consider splitting the fixed portion across staggered terms (e.g., half on 1 year, half on 2 years). This reduces interest-rate shock and gives you regular windows to restructure as your business grows.

Would you like to explore how to calculate a safe baseline repayment using your typical monthly income fluctuations?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

We're business owners buying a home. Our personal income isn't the same every month. How should we compare mortgage options if we want some flexibility but still need repayments we can plan around?

When your income fluctuates as a business owner, a "one-size-fits-all" mortgage can leave you stressed during lean months or wasting money during high-earning months. Balancing predictable baseline planning with cash flow flexibility requires looking at specific structural tools offered by New Zealand lenders.

You can compare and evaluate your options using a mixed approach that combines stability and agility:

  • Split-Structure (The Hybrid Approach): Divide your total mortgage into multiple portions (e.g., 70% fixed and 30% floating or revolving credit). The fixed portion gives you a mandatory, predictable baseline repayment that you must budget for each month. The floating or revolving portion absorbs the volatility, allowing you to dump lump sums from strong business months or draw down slightly if cash flow dips.

  • Revolving Credit Facilities: This operates like a giant, secured overdraft tied to your main transactional account. All your business/personal income goes straight into it, immediately lowering the daily principal balance upon which interest is calculated. There are no mandatory fixed principal repayments—only the interest charged on the daily balance—giving you ultimate flexibility during tight months. Caution: This requires strict financial discipline so you actually pay down the principal during good months rather than spending the available limit.

  • Offset Mortgages: This links separate savings or transaction accounts to your home loan. The money sitting in those linked accounts "offsets" the mortgage balance, so you only pay interest on the net difference. Unlike revolving credit, you still commit to a regular, structured monthly repayment schedule for peace of mind, but your interest costs drop significantly when your business cash reserves are high. [sorted.org.nz]

  • Fixed Rates with Prepayment Allowances: If you prefer the absolute predictability of a fully fixed rate, check each bank's policy on extra repayments. Most NZ lenders allow you to increase your regular payments by a certain percentage (often up to $500 extra per week or an extra 5% to 20% of the principal per year) without incurring break fees. This lets you lock in stability while throwing extra cash at the mortgage when business is booming. [sorted.org.nz]

To get an independent overview of how these structures work side-by-side, you can read the guidance provided by Sorted NZ.

If you share:

  • Your approximate deposit/equity percentage
  • Whether you prefer set-and-forget safety or active cash flow management

I can help you model a suggested split-percentage structure to take to a broker or bank.

Ask anything

Captured 11 October 2026

AI Overviews · National

We're business owners buying a home. Our personal income isn't the same every month. How should we compare mortgage options if we want some flexibility but still need repayments we can plan around?

AI Overview

As a business owner with variable income, the most effective strategy in New Zealand is to split your mortgage into a multi-part structure rather than choosing just one product. This gives you a baseline of predictable repayments to plan around, combined with a flexible buffer to funnel extra cash into during high-revenue months.


1. Compare Structured Mortgage Options

To achieve both predictability and flexibility, evaluate how different products behave under a split-loan strategy:

Mortgage Type Predictability Level Flexibility Level How it Helps Variable Income
Fixed-Rate Term High (Repayments lock in for 1–5 years) Low (Strict limits or fees on extra repayments) Forms the "anchor" of your mortgage. You lock in a comfortable, predictable baseline payment that your business can cover even in slow months.
Offset Account Medium (Linked to your cash balances) High (Withdraw or deposit cash at any time) Perfect for business reserves or tax allocations. Every dollar in your linked account temporarily reduces the mortgage balance you pay interest on, without locking the money away.
Revolving Credit Low (Interest rate floats; acts like a massive overdraft) High (Can pay down to zero or draw up to your cap) Acts as a flexible buffer. When business cash flow is high, dump funds here to drop interest costs instantly. Draw back out if you hit a sudden dry spell.

2. Follow a 4-Step Sequence to Structure Your Loan

To optimize this layout, structure your mortgage across these facilities using a logical approach:

  1. Establish your worst-case baseline: Calculate the bare minimum personal income your business generates in a slow month.

  2. Size your fixed anchor: Set up a Fixed-Rate Term with a repayment amount that is comfortably covered by that worst-case baseline. This satisfies your need for predictability.

  3. Size your floating buffer: Allocate an amount to an Offset or Revolving Credit facility that matches what you realistically expect to save or hold for business taxes/working capital over the next 12–24 months.

  4. Deploy your cash intelligently: Throughout the year, park your fluctuating cash surpluses in the floating buffer. If an unexpected business expense arises, you retain immediate access to those funds without paying break fees.


3. Factor in Crucial Blind Spots for NZ Business Owners

  • The "LVR" Hurdle: Registered banks in NZ often face stricter regulations for low-equity borrowing. Aim for a 20% deposit if possible; going below this can trigger a Low Equity Premium (LEP) or higher interest margins, which compounds the risk of variable cash flow.

  • Proving Income Stability: Because your income fluctuates, banks will generally require 2 years of financial statements and tax returns (for both your individual name and the business entity) to calculate your borrowing power. They usually take an average of those two years, or use the lower year if income dropped.

  • Watch Fixed-Rate Overpayment Caps: If you fix a portion of your loan, check the bank's rules on overpayments. Most NZ banks allow you to pay an extra 5% to 10% of the loan principal per year without penalty, but exceeding this triggers costly break fees.


To help map out exact ratios for your split loan, could you tell me:

  • What percentage of your income fluctuates vs. stays steady?

  • Do you typically hold large cash reserves for GST, provisional tax, or business expenses in your personal or company accounts?

  • Are you planning to apply with two years of clean financial statements , or will you need a low-doc option?

Ask anything

Captured 11 October 2026