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Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

Show all 193

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

    193rows

    Download question catalogue (CSV)

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

    1,094rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

    4,574rows

    Download sources by answer (CSV)

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

    4rows

    Download checks against official sources (CSV)

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

    360rows

    Download recommendation coding (CSV)

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

    105rows

    Download platform comparisons (CSV)

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

    112rows

    Download city comparisons (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

We're self-employed homeowners. In a good year we'd like to pay more off the mortgage, but we also need a buffer when income is quieter. What should we check before making extra payments?

For self-employed homeowners in New Zealand, the key is to make extra mortgage payments in good years without leaving yourselves short when business income dips.

The best approach is usually to separate money you can safely commit to the mortgage from money you may need to run your business, pay tax, or cover household expenses during quieter months.

1. What to check before paying extra

  1. Keep a cash buffer first

Work out how much you need to cover essential household costs, mortgage payments and business overheads if income falls or invoices are delayed. Self-employed income can be unpredictable, so consider keeping separate household and business cash reserves.

  1. Set aside tax and other obligations

Before treating a good year as spare cash, allow for income tax, provisional tax, GST if registered, ACC levies, business bills and upcoming annual expenses. Money earmarked for these obligations isn't really surplus.

  1. Check your mortgage's extra-payment rules

Look at whether your loan is fixed or floating, how much you can repay early without a fee, and whether your lender allows increased regular payments or lump sums. Fixed-rate loans can have early repayment or break costs, depending on your loan terms.

  1. Compare flexibility with interest savings

Paying down your mortgage can reduce interest, but money paid into a standard loan may be difficult to access again. Check whether an offset mortgage or revolving-credit facility could let you keep cash accessible while reducing the interest charged.

  1. Plan around your income cycle

Base extra payments on money actually available after obligations, not just your annual profit. Forecast cash flow month by month, including seasonal slowdowns, late customer payments, equipment replacement and household emergencies.

2. Which mortgage setup might suit you?

Option Potential benefit What to watch
Fixed-rate loan with permitted extra repayments Predictable repayments, with some flexibility Limits and early repayment charges
Floating-rate loan Usually greater flexibility to make extra repayments The interest rate may be higher
Offset mortgage Savings can reduce interest while remaining accessible Linked-account rules and eligible balances
Revolving credit Cash can flow in and out as business income changes Requires discipline; balances can creep up

The exact rules depend on your lender and loan agreement. New Zealand's Consumer Protection guidance explains the differences between these mortgage structures and early repayment charges. Mortgages and home loansEarly repayment charges

3. A practical system for good years and quiet years

I'd consider using a simple three-stage approach:

First: Protect your reserves

Keep enough cash to cover tax, upcoming business costs and your chosen household emergency buffer.

Second: Set a surplus rule

For example, at the end of each quarter, calculate the cash genuinely left over and pay an agreed proportion towards the mortgage, rather than committing to a large fixed extra repayment every month.

Third: Review regularly

Recheck your forecast before each lump-sum payment and whenever income changes. If your lender permits it, you can pause voluntary payments during lean periods without changing your required minimum repayments.

One other point: if your income varies significantly, ask your accountant whether your provisional tax method fits your cash flow. Inland Revenue offers an accounting income method designed for eligible businesses with irregular or seasonal income. Accounting income method (AIM)Provisional tax options

4. Your next step: check what is right for your situation

I can help you narrow down the most suitable approach. Two details would make the biggest difference:

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

We're self-employed homeowners. In a good year we'd like to pay more off the mortgage, but we also need a buffer when income is quieter. What should we check before making extra payments?

Balancing aggressive mortgage reduction with the irregular cash flow of being self-employed is a smart financial tightrope walk. Because your income fluctuates, locking extra cash away permanently into a fixed mortgage payment can create a cash flow crunch during quieter months.

To protect your business and personal stability while optimizing your mortgage, here is a structured checklist to review before making extra payments:

1. Build an Independent Business and Personal Buffer

  • The Check: Do you have separate emergency funds for both your household and your business?
  • Details: Relying on the same pool of money for household expenses and business overhead (like tax bills, provisional tax, or unexpected equipment downtime) is risky. As a rule of thumb, aim for 3 to 6 months of essential household expenses plus a separate reserve for business continuity.
  • Next Step: Ensure this buffer sits in a liquid, easily accessible account—separate from your mortgage structure—so you don't have to borrow back funds during a dry spell.

2. Review Your Mortgage Structure (Flexibility is Key)

  • The Check: Are your loans on a fixed term, floating, or split into revolving credit/offset facilities?
  • Details: Standard fixed-rate home loans in New Zealand typically limit extra repayments to avoid early repayment charges (often capped at 5% of the fixed portion per annum without penalty).
  • Next Step: If your income is volatile, consider splitting your mortgage:
    • Fixed Portions: Keep a baseline portion fixed for stability and predictability.
    • Revolving Credit or Offset Accounts: Put your variable surplus cash into these facilities. They act like an oversized overdraft where your daily savings directly reduce the interest you pay, but the funds remain 100% accessible if you hit a quiet month.

3. Check for Potential Break Fees or Overpayment Penalties

  • The Check: Will an extra lump-sum payment trigger bank penalties?
  • Details: Check your specific loan agreement or call your lender to see your current "allowable extra payment" limit on fixed terms before you get charged break fees.
  • Next Step: If you want to pay down principal faster without penalty, time large lump-sum payments to coincide with your fixed-rate rollover/renewal dates, when you can restructure your loan freely.

4. Account for Provisional Tax and Compliance Obligations

  • The Check: Have you accounted for upcoming provisional tax, GST, and ACC levies?
  • Details: Self-employed income can give a false sense of security in a good month. Before treating cash as "extra" mortgage money, ensure all tax obligations—which often lag behind cash flow—are fully set aside.
  • Next Step: Calculate your net cash position after tax provisions. Only allocate true surplus cash to debt reduction after your tax kitty is safely locked away.

Summary Action Plan

  1. Verify Bank Limits: Contact your lender to find out your exact annual overpayment allowance for fixed portions by your next renewal date.
  2. Audit Your Cash Buffer: Tally up 3 months of baseline household and business expenses to ensure your safety net is fully funded.
  3. Explore Flexible Facilities: Discuss setting up an offset or revolving credit facility for your next fixed-term renewal to seamlessly handle fluctuating self-employed income.

What type of mortgage structure (e.g., all fixed, all floating, or a split) are you currently using?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · National

We're self-employed homeowners. In a good year we'd like to pay more off the mortgage, but we also need a buffer when income is quieter. What should we check before making extra payments?

AI Overview

Before making extra payments on your mortgage, you must check your loan structure's prepayment rules and calculate your total tax and business liquidity requirements. For self-employed individuals in New Zealand, paying down debt prematurely can lock away cash that is desperately needed during seasonal or economic downturns.

1. Loan Structure Constraints

Your ability to pay extra depends entirely on how your mortgage is structured across your fixed or floating brackets.

  • Fixed-rate break fees: Check your bank's annual overpayment allowance (typically 5% to 5% of the loan balance per year). Exceeding this triggers early repayment adjustment fees.

  • Redraw limitations: Standard fixed-rate extra payments lock cash away permanently. You cannot pull these funds back out if business revenue drops.

2. Tax & Liquidity Realities

As a self-employed borrower, cash flow is highly unpredictable. Consider these structural commitments before reducing your cash position:

  • Terminal & Provisional Tax: Ensure your lump-sum extra payment doesn't consume cash reserved for IRD obligations.

  • Working Capital Cycle: Maintain a dedicated business buffer equal to at least 3 to 6 months of essential operating expenses, independent of your personal emergency fund.

3. Alternative Structures for Flexibility

Instead of making unrecoverable lump-sum payments into a fixed loan, evaluate these flexible alternatives:

Strategy Mechanism Pros for Self-Employed
Offset Account Links everyday business/personal cash balances against your floating mortgage balance to reduce interest charged. Cash remains 100% accessible at any second for tax or lean business months.
Revolving Credit Works like a massive, low-interest overdraft facility tied directly into your home equity. Provides an immediate line of credit during quiet months, drawing down debt only when cash allows.

To help map out a plan, could you share:

  • Are your current loans entirely fixed , or do you have a floating portion?

  • How many months of operating expenses do you currently hold as cash?

  • Which New Zealand retail bank holds your current mortgage?

Ask anything

Captured 11 October 2026