Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

We've found a rental property we want to buy. A lender has discussed what we might borrow, but nothing is final. What needs to be checked before we commit?

If you've found a rental property in New Zealand that you want to buy, the key is to make sure the property is sound, the numbers stack up as a rental investment, and your finance is genuinely achievable before you become unconditionally committed.

A lender discussing how much you might be able to borrow is a useful first step, but it isn't the same as final loan approval for that particular property.

I'd work through the following checklist before signing an unconditional sale and purchase agreement — or, if you've already signed a conditional agreement, before your conditions expire.

1. Get your finance confirmed

  • Obtain property-specific loan approval. Ask your lender or mortgage adviser to confirm the maximum loan, interest rate, loan term, repayments and any conditions still outstanding.
  • Confirm your deposit and cash contribution. Include the deposit payable under the contract, any equity you need to release, and your remaining cash after settlement.
  • Check the bank's valuation and lending requirements. The lender may value the property below the agreed purchase price or impose conditions based on the property's condition, location or rental use.
  • Check the rental-property lending rules. Investment properties may require a larger deposit or different lending terms than owner-occupied homes. Confirm the current requirements with your lender.
  • Allow for interest-rate changes. Work out whether you can still afford the loan if rates rise or your fixed rate expires at a higher rate.
  • Understand all approval conditions. These might include a satisfactory valuation, insurance, acceptable property documentation or evidence of your financial position.

Important: Don't assume pre-approval or an indicative borrowing figure means the bank will lend the full amount. Your approval should be sufficient for the actual property and its purchase price.

2. Complete the legal and property checks

Use an independent New Zealand property lawyer or conveyancer before committing.

  • Review the sale and purchase agreement. Check the purchase price, deposit, settlement date, chattels, warranties, conditions and consequences of failing to settle.
  • Obtain and review the title. Check ownership, easements, covenants, rights of way, caveats and any other restrictions affecting the property.
  • Get a Land Information Memorandum (LIM). Check council records for consents, drainage, hazards, building information and other relevant issues.
  • Review the council property file and consent history. Look for alterations, additions, decks, sleepouts or other work that may not have the appropriate consent or approval.
  • Arrange an independent building inspection. Look for leaks, moisture, structural defects, roofing problems, insulation issues and expensive maintenance.
  • Check for earthquake, flood, landslip or other natural-hazard exposure. Review relevant council information and obtain specialist advice if needed.
  • Check whether the property is a unit title. If it's an apartment or townhouse with a body corporate, review its rules, finances, meeting minutes, insurance, maintenance plans and any proposed special levies.

A building report and a LIM answer different questions, so one should not be treated as a substitute for the other.

3. Check the rental income and true costs

Don't judge the investment by the advertised rent alone. Build a realistic cash-flow forecast before deciding what you can afford.

  • Verify the likely rent. Compare similar properties in the area and, if possible, obtain a rental appraisal from a property manager.
  • Calculate mortgage repayments. Use the actual loan amount and repayment structure your lender is considering.
  • Include every ongoing expense. Allow for council rates, insurance, property management fees, repairs, maintenance, body corporate fees if applicable, and accounting costs.
  • Allow for vacancy and unexpected repairs. You may have periods without rent, or face a major repair soon after settlement.
  • Budget for initial work. Include any upgrades, compliance work, appliances or repairs required before the property is ready to rent.
  • Keep a cash reserve. Make sure you can cover the mortgage and essential costs if rent stops temporarily or interest rates rise.

Here's a simple illustration of how the numbers can look.

Illustrative example only — not a forecast for your property

Annual rental income

$31,200

$600 per week × 52 weeks, assuming full occupancy

Mortgage interest

−$22,000

Rates and insurance

−$4,000

Management and maintenance

−$3,500

Remaining annual cash flow

$1,700

Before tax, principal repayments, vacancy, major repairs and other costs. Actual cash flow will differ.

In this example, the apparent surplus is only about $33 per week before those additional costs. If the mortgage has principal repayments, your actual cash flow will be lower still.

4. Check the rental and insurance requirements

Before buying, establish whether you can legally and practically rent the property as intended.

  • Healthy Homes Standards: Confirm the property meets the applicable standards for heating, insulation, ventilation, moisture ingress and drainage, and draught stopping.
  • Building and safety requirements: Check smoke alarms, any required building work and whether the intended use is permitted.
  • Insurance: Obtain a quote for landlord insurance before you commit. Confirm the insurer will cover the property's construction, condition, location and intended rental use. Check excesses and exclusions, particularly for flooding, leaks and gradual damage.
  • Existing tenants: If the property is tenanted, obtain the tenancy agreement, rent records, bond details, inspection reports and relevant compliance statements. Understand the tenancy terms before assuming you can change them or move tenants out.
  • Rental management: Decide whether to manage the property yourself or use a property manager, and budget accordingly.

New Zealand landlords have legal responsibilities under tenancy law. Review the official Tenancy Services guidance for new landlords and its insurance guidance. Information for new landlords » Tenancy ServicesInsurance » Tenancy ServicesNew to renting » Tenancy Services

5. Understand the tax implications

Ask an accountant who understands New Zealand residential investment property to run through the likely tax position for your circumstances.

  • Rental income: Understand how rental income will be reported and taxed.
  • Deductible expenses: Confirm which expenses you can claim, including eligible mortgage interest, rates, insurance, repairs and management fees.
  • Interest deductibility: From 1 April 2025, eligible residential rental property interest is generally 100% deductible, subject to the applicable tax rules. This does not mean the mortgage principal is deductible.
  • Ownership structure: Check whether buying personally, jointly, through a trust or through a company makes sense for your circumstances.
  • Future sale: Understand the bright-line test and other land-sale tax rules that might apply when you eventually sell.

See Inland Revenue's residential rental property tax guidance and interest deduction rules. Understand the property rulesResidential property interest limitation rules

6. Protect yourself in the sale and purchase agreement

This is particularly important while your borrowing is still uncertain.

  • Have your lawyer review the agreement before you sign.
  • Discuss suitable conditions for finance, a satisfactory building inspection, LIM and title review, and any other checks you need.
  • Make sure the conditions are worded correctly, with realistic deadlines and a clear understanding of how each condition can be satisfied or relied upon.
  • Confirm the deposit amount, when it is payable, the settlement date and what happens if you cannot settle.
  • Don't waive a condition simply because the agent or seller is putting pressure on you.

A conditional agreement can provide a way to investigate and arrange finance, but the protection depends on the exact wording. Once an agreement goes unconditional, it can be very difficult and costly to withdraw. Solving issues with the owner or real estate agentBefore you bid, look under the lid

If you've already signed, contact your lawyer promptly to confirm the exact condition deadlines and what remains outstanding.

Your recommended order of action

  1. Speak to your lawyer first. Have them review the agreement and explain what you can safely sign and which conditions you need.
  2. Ask your lender or mortgage adviser for property-specific approval requirements. Confirm the deposit, valuation, loan amount, repayments and any outstanding conditions.
  3. Order the key due-diligence reports. Arrange the building inspection, LIM and title review, and investigate any issues raised.
  4. Obtain insurance confirmation and a rental appraisal. Check that the property is insurable and that the expected rent is realistic.
  5. Run the numbers with an accountant if needed. Include all expenses, tax, vacancy risk and a contingency reserve.
  6. Go unconditional only when you're comfortable with the risks and all required conditions have been properly addressed.

The New Zealand Government's property-buying guide and Settled.govt.nz due-diligence checklist are useful references for this process.

One question that would help me tailor this

Where are you in the buying process right now?

  • You've found the property but haven't made an offer.
  • You've made an offer or signed a conditional agreement.
  • You've signed an agreement and are working through the conditions.

The key checks are similar, but the urgency and the protections available to you differ considerably depending on which stage you're at.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

We've found a rental property we want to buy. A lender has discussed what we might borrow, but nothing is final. What needs to be checked before we commit?

Before you fully commit to buying a rental property in New Zealand, you need to protect yourself legally, structurally, and financially. Because your lender has only given you an informal indication rather than formal approval, you should structure any offer as conditional.

The essential checks and steps to complete before your purchase becomes unconditional include:


1. Legal and Title Due Diligence

  • Record of Title Check: Have your property lawyer review the title. This confirms who legally owns the land and reveals any registered interests, such as easements (rights for neighbours or utility companies to access parts of the land) or covenants (restrictions on what you can build or do).
  • Property Ownership Structure: Clarify if it is Freehold, Cross-lease, or a Unit Title. If it is a unit title (like an apartment or townhouse), you will need to review body corporate rules, levies, and long-term maintenance fund records.

2. Council Records and Compliance

  • Land Information Memorandum (LIM) Report: Order a LIM from the local council (or have your lawyer do it). This provides the official council history, including building consents, whether Code Compliance Certificates (CCC) were issued for past work, zoning rules, and hazard notations (such as flood zones or land stability issues).
  • Unconsented Work: Check the LIM and council property files carefully. If previous owners added a deck, sleep-out, or altered plumbing without council consent, those liabilities—and the cost of legalising or removing them—will transfer to you.

3. Physical Property Checks

  • Professional Building Inspection: Hire an independent, qualified building inspector to assess structural integrity, weathertightness, subfloor conditions, plumbing, and roof health. Do not skip this, even for newer properties.
  • Methamphetamine Testing: Because you are buying a rental property, commission a meth screening or comprehensive test. Contaminated properties carry severe remediation costs and insurability issues.

4. Financial and Insurance Finalisation

  • Formal Finance Approval: Turn your lender's discussion into a formal, written loan approval for this specific property. Banks will require a registered valuation before they sign off.
  • Insurance Confirmation: Ensure you can secure comprehensive house and landlord insurance. Some properties in high-risk flood, slip, or earthquake zones face steep premiums, strict excess terms, or outright refusal from insurers.

5. Tenancy Specifics (If Tenanted)

  • Review Existing Tenancy Agreements: Check the current rent being paid, bond lodgements, and whether the tenancy is periodic or fixed-term under the Residential Tenancies Act.

Recommended Action Plan

  1. Engage a Property Lawyer: Have them inspect the draft Agreement for Sale and Purchase before you sign anything.
  2. Insert Specific Conditions: Ensure your offer is conditional on finance approval, a satisfactory builder’s report, and a LIM report, typically allowing 10 to 15 working days to complete them.
  3. Order Reports Immediately: The moment your offer is accepted conditionally, order your LIM and book your building inspector to make the most of your due diligence window.

Are you planning to make an offer through a private treaty/negotiation, or are you looking at purchasing the property via auction?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

We've found a rental property we want to buy. A lender has discussed what we might borrow, but nothing is final. What needs to be checked before we commit?

Before you sign a Sale and Purchase Agreement or unconditionally commit to buying a property in New Zealand , you need to complete thorough due diligence. Because a pre-approval or a lender's conversational estimate is not a formal finance guarantee, signing an unconditional contract puts you at severe financial risk if your formal finance falls through.

The essential checks and steps to complete before committing include:

  1. Finalise your finance (Conditional Offer)
  • Do not rely on preliminary discussions with a lender. Ensure your lawyer includes a finance condition in the Sale and Purchase Agreement (giving you a set number of working days to get formal, written loan approval for this specific property).
  • Confirm your exact deposit requirements, KiwiSaver withdrawals, and any Kāinga Ora grants if applicable.
  1. Get a professional property inspection
  • Hire an independent, qualified building inspector to check for structural defects, weather tightness issues, subfloor damage, and overall maintenance needs.
  • Make the agreement conditional on a satisfactory building inspection report.
  1. Order and review a LIM (Land Information Memorandum)
  • Apply for a LIM from the local regional/city council. This official document details council records on the property, including consented/unconsented works, zoning, stormwater/drainage paths, potential land hazards (like flooding or slips), and rates. [Settled.govt.nz]
  1. Check the Record of Title
  • Have your lawyer or conveyancer review the property’s Record of Title.
  • Check for interests registered on the title, such as easements (rights of way), covenants (restrictions on what you can build or do), or encumbrances that might affect how you use the property. [Settled.govt.nz]
  1. Review Unit Title / Body Corporate rules (if applicable)
  • If the property is an apartment, townhouse, or unit title, review past body corporate minutes, long-term maintenance plans, levy amounts, and rules.
  1. Verify boundaries and insurance
  • Confirm the physical boundaries match the legal title.
  • Ensure you can secure full replacement house insurance for the property; insurers can sometimes be hesitant or expensive depending on the location, hazard zones, or the home's construction type. [Settled.govt.nz]

To help tailor this checklist, would you like to share:

  • Is the property a standard freestanding house , or a unit/apartment with a body corporate?
  • Are you planning to make your offer conditional on any specific items (like finance or a builder's report)?
Ask anything

Captured 11 October 2026