Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

We're separating and own a mortgaged home. How do I compare keeping the house and taking on the loan with selling it, without overlooking the ongoing costs?

When you're separating and own a home with a mortgage, the biggest mistake is comparing the cost of keeping the house with the cash you'd receive from selling it, rather than comparing the full financial picture of both options over time.

In New Zealand, it's worth looking at three things separately:

  • Affordability: Can you comfortably afford the home on one income, including all the costs beyond the mortgage?
  • Fairness: How will you divide the home's equity and other shared assets and debts?
  • Financial resilience: After making the decision, will you still have enough money for emergencies, retirement savings and unexpected house repairs?

The best option isn't necessarily the one that leaves you with the most equity. It's the one that gives you a sustainable budget and a fair financial outcome without leaving you too exposed.

1. Start with what the house is actually worth to you

Calculate your current equity before comparing the two options.

Item Example
Estimated home value $850,000
Mortgage balance −$500,000
Gross equity $350,000
Estimated selling costs −$25,000
Estimated net proceeds if sold $325,000

These are illustrative figures, not estimates of your home or actual selling costs.

If you sell, the net proceeds may be divided between you according to your separation agreement and applicable relationship-property rules. If one person keeps the home, they may need to refinance the mortgage and compensate the other person for their share of the equity.

Important: Don't assume that taking over the mortgage automatically means you can afford it or that the bank will approve the change. The lender will need to assess the proposed borrowing and ownership arrangements.

2. Compare the full ongoing cost of keeping the home

The mortgage repayment is only one part of the budget. Build a monthly budget using actual bills, not estimates where you can avoid them.

Ongoing cost What to include
Mortgage Principal and interest, or interest-only if applicable; test the cost when the fixed rate expires
Council rates Annual rates divided by 12, allowing for likely increases
Home insurance Building insurance and any excess you would need to cover after a claim
Contents insurance Your own cover after separating
Repairs and maintenance Roof, plumbing, appliances, painting, gutters and general wear and tear
Utilities Power, internet, water and rubbish charges where applicable
Body corporate or shared-property costs Levies, insurance contributions and special levies, if relevant
Transport Changes to commuting, school runs or other travel costs
Other household expenses Food, childcare, healthcare, debt repayments and personal expenses

For repairs, don't budget only for the small jobs you expect this year. Consider the age and condition of the property and any large items likely to need replacing. A separate maintenance savings account can help prevent an unexpected repair from turning into new debt.

Also allow for one-off separation and ownership costs, such as legal advice, a valuation, mortgage restructuring, refinancing fees, moving expenses and any repairs needed before a sale.

3. Compare keeping versus selling side by side

Option A: Keep the house

Calculate the monthly cost and the cash left after settling the separation.

  • Take-home income after separation
  • Less all mortgage and home-running costs
  • Less other living costs and debts
  • Less regular savings for repairs and emergencies
  • Less any new borrowing needed to buy out your former partner

Key question: Is the remaining money enough to live comfortably, not merely enough to meet the bills?

Option B: Sell the house

Calculate both the cash you receive and your new monthly budget.

  • Expected sale price
  • Less mortgage payout and selling costs
  • Less any other agreed settlement payments
  • Plus your share of the remaining proceeds
  • Less moving costs, rental bond and relocation costs, if applicable
  • Compare the new rent or alternative housing cost with your former home budget

Key question: Will the money released give you greater security, and can you afford suitable housing afterwards?

One important detail: if you keep the house, don't count all its equity as available spending money. Equity is tied up in the property unless you sell or borrow against it. You could be asset-rich but short of cash every month.

Likewise, if you sell, don't compare your former mortgage payment with rent alone. Include the cost of utilities, insurance, transport, savings and any change in housing needs.

4. Test whether keeping it is sustainable

Run three scenarios rather than relying on one optimistic forecast.

  • Base case: Your expected income, current mortgage repayment and realistic household expenses.
  • Stress case: A higher mortgage repayment when your fixed rate expires, a significant repair and a period of reduced income.
  • Longer-term case: What your finances look like in two to five years, including likely maintenance, changes in family needs and your ability to rebuild savings.

If the house is affordable only when everything goes right, selling may provide more financial security. If you can afford it with a sensible buffer, keeping it may be worthwhile for stability, family reasons or a long-term housing plan.

A useful test is whether you can meet your normal costs, set aside money for maintenance and emergencies, and still save something for your future.

5. Don't overlook the equity buyout

This is often the deciding factor.

Suppose your home has $350,000 in gross equity. If you agree that your former partner receives $175,000, you may need to find that money while also taking responsibility for the mortgage.

Depending on the agreement and lending approval, that could mean:

  • Increasing or restructuring the mortgage.
  • Using savings to fund some of the buyout.
  • Negotiating an alternative division of assets and debts.
  • Selling the property if the buyout is not affordable or feasible.

A larger mortgage can make an otherwise manageable house unaffordable. Calculate the repayments on the new loan after the buyout, not just the current mortgage.

In New Zealand, the family home is generally covered by relationship-property rules, but the appropriate division depends on your circumstances and any valid agreement. You should each obtain independent legal advice before finalising a property-sharing agreement. See the Ministry of Justice guide to dividing relationship property. Divide relationship propertyUnderstand relationship property

6. Build your own comparison

You can use this simple worksheet to work out the numbers that matter most.

The worksheet deliberately excludes some important variables, including the actual settlement allocation, one-off legal and refinancing costs, the cash you'll retain after a buyout, and any emergency fund. Add these before making a final decision.

7. A practical order of operations

  1. Get a realistic market valuation and a current mortgage payout figure.
  2. Ask your lender to assess whether you can service the proposed mortgage alone, including the buyout if applicable.
  3. Obtain a written estimate of selling costs and compare it with the costs of refinancing and transferring ownership.
  4. Make a complete post-separation budget for both options, including maintenance and savings.
  5. Get independent legal advice before signing the property settlement, and confirm the lender's requirements before changing ownership or loan arrangements.

You can find further guidance through the New Zealand Government's separation information and the Ministry of Justice's relationship-property guidance. Separating from your spouse or partnerUnderstand relationship property

My main recommendation: Don't decide based on whether you can make the mortgage payment today. Decide based on whether you can afford the whole house, compensate your former partner fairly, and still have enough cash and flexibility to manage life on your own.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

We're separating and own a mortgaged home. How do I compare keeping the house and taking on the loan with selling it, without overlooking the ongoing costs?

Comparing whether to keep a mortgaged home (buying out your partner) or sell it following a separation involves balancing immediate equity division under New Zealand law with a clear-eyed look at ongoing, single-income holding costs.

To evaluate both options thoroughly without overlooking hidden or ongoing expenses, use the structured framework and action plan below.


Step 1: Establish the Baseline (The Numbers)

Before comparing scenarios, you need three firm figures:

  1. Current Market Value: Get an independent registered valuation or a reliable real estate appraisal.
  2. Net Equity: Current Market Value minus the remaining mortgage balance. Under the Property (Relationships) Act 1976 (PRA), this equity is typically split 50/50 if the relationship lasted three or more years.
  3. The Buyout Amount: To keep the house, you must pay your ex-partner 50% of the net equity (or whatever percentage is agreed upon in your separation agreement) and qualify to refinance the entire remaining mortgage in your sole name.

Step 2: Compare the Two Options

Feature Option A: Keeping the House (Buyout & Refinance) Option B: Selling the House
Upfront Costs • Registered valuation fee ($500 to $800 + GST)
• Legal fees for separation agreement & title transfer
• Possible bank refinancing/application fees
• Real estate agent marketing and commission fees
• Conveyancing/legal fees for sale and discharge of mortgage
• Staging or minor repairs to maximize sale price
Ongoing Costs • 100% of the mortgage repayments (principal + interest) on a single income
• Local council rates, house/contents insurance, and maintenance entirely on you
• Zero ongoing property costs once sold
• Renting or buying alternative accommodation (plus moving costs)
Risk Profile • High financial strain if single income cannot comfortably service debt and living costs
• Exposure to interest rate fluctuations
• Eliminates debt liability tied to your ex
• Subject to current property market conditions and potential selling delays

Step 3: Do Not Overlook These Ongoing Holding Costs

When calculating whether you can afford to keep the house solo, factor in the complete cost of homeownership:

  • Single-Income Serviceability: Banks will assess your sole income, KiwiSaver/student loan deductions, and living expenses strictly under current Credit Contracts and Consumer Finance Act (CCCFA) guidelines to see if you qualify to take over the mortgage alone.
  • Rates and Utilities: Local council rates (which vary by region/district council in New Zealand) typically increase annually. Water rates, power, internet, and home insurance must be paid without a split.
  • Maintenance Buffer: General rule of thumb is to set aside 1% to 2% of the home's value annually for maintenance (e.g., roof repairs, plumbing, painting). On a solo budget, unexpected maintenance can quickly trigger debt if you have no emergency savings buffer.

Step 4: Action Plan

  1. Order a Registered Valuation
    • Cost: Approx. $500–$800.
    • Next step: Commission an independent valuer so both you and your ex have an objective baseline for the equity split.
  2. Consult a Mortgage Adviser or Bank
    • Cost: Free (advisers are typically paid by lenders).
    • Next step: Bring your income details to test whether you can service the full mortgage independently and what refinancing terms apply.
  3. Draft a Certified Separation Agreement with Independent Legal Advice
    • Cost: Variable legal fees.
    • Next step: Visit separate NZ family lawyers. Under the PRA, a separation agreement regarding property division is only legally binding once both parties have received independent legal advice and signed certificates.

Would you like to map out a projected monthly budget comparing your solo income against the mortgage and local council rates for your property?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

We're separating and own a mortgaged home. How do I compare keeping the house and taking on the loan with selling it, without overlooking the ongoing costs?

Comparing whether to keep the family home (via a buyout) or sell it during a separation requires balancing immediate equity division with a clear-eyed look at future cash flow. Under the Property (Relationships) Act 1976, the family home is typically split 50/50, meaning keeping the house usually means buying out your ex-partner's half-share of the equity.

To compare both paths accurately without missing hidden or ongoing costs, break your analysis into three core categories:

  • Option A: Keeping the House (Refinancing & Buyout)

  • The Buyout Cost : Calculate the current market valuation minus remaining mortgage, then divide by two to find the exact payout sum needed for your ex-partner.

  • Affordability and Refinancing : Assess whether a single income can qualify for the newly sized mortgage under current bank lending criteria (Serviceability and Debt-to-Income restrictions).

  • Transaction Costs : Legal fees for transferring the title/removing a name, and potentially a registered valuation fee.

  • Option B: Selling the Property

  • Real Estate and Marketing Fees : Agent commission, advertising packages, and auction or marketing costs.

  • Preparation and Presentation : Minor repairs, staging, or maintenance required to get the best price on the market.

  • Clean Break : Elimination of shared debt liability, freeing up capital to re-establish separate living arrangements.

  • The Ongoing Costs (Often Overlooked for Solo Ownership)

  • Mortgage Repayments : Transitioning from a dual-income repayment structure to 100% single-income servicing, factoring in interest rate fluctuations.

  • Local Council Rates : Quarterly or annual territorial authority property rates which continue to rise.

  • Home and Contents Insurance : Comprehensive policies which can scale higher depending on location and property risk profile.

  • Maintenance and Repairs : Setting aside an ongoing budget (typically 1% to 2% of the home's value annually) for urgent repairs, roofing, painting, and general upkeep that you can no longer split or defer.

  • Body Corporate / Residents Association Fees : If the property is an apartment, townhouse, or cross-lease with shared infrastructure, factor in these regular levies.

For independent budgeting guidance and tools to help map out your post-separation financial transition, check the resources provided by Sorted. Dividing assets fairly when you’re going through separation and divorce » Sorted

Would you like to explore:

  • How to calculate a fair buyout figure based on a specific property valuation?
  • The process of getting a bank approval or refinancing on a single income?
  • A detailed checklist of hidden transition costs in New Zealand property settlements?
Ask anything

Captured 11 October 2026