Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

I'm a contractor with variable income buying my first home on my own, with three years of earnings records and about a 20% deposit. What matters most to me is being able to pay extra or change my repayments when I need to. Which lenders would you recommend for my home loan, and why?

Given your situation — self-employed/contractor income, first home buyer, ~20% deposit, and a strong preference for repayment flexibility — I would prioritise lenders that offer good floating, revolving credit, or offset structures, rather than simply chasing the lowest fixed rate.

A 20% deposit is a strong position because it may give you access to more competitive lending, but your variable income means the loan structure matters a lot.

Lenders I would put on your shortlist

1. Kiwibank — strong fit for variable income + flexibility

Why it suits you:

  • Its revolving credit home loan works like a large overdraft: there is no fixed repayment schedule in the same way as a standard fixed loan, which can suit people whose income arrives unevenly. Kiwibank
  • Its variable-rate loans allow extra repayments and increased regular repayments without the restrictions that often apply to fixed loans. Kiwibank
  • Its offset home loan can be useful if you build up cash buffers between contracts, because linked accounts reduce the amount of the loan charged interest. Kiwibank

Potential structure:

  • 70–80% fixed for repayment certainty
  • 20–30% revolving/variable so you can throw extra income at the mortgage when contracts are strong

Best if: you want flexibility but still want a fairly straightforward setup.


2. BNZ — very good if you want to manage cash flow actively

Why it suits you:

  • BNZ offers TotalMoney, an offset-style loan where money in connected accounts reduces the balance used to calculate interest. BNZ
  • Its floating loans allow extra repayments and lump sums without early repayment charges. BNZ
  • Its revolving credit option (Rapid Repay) can suit people who receive irregular income and want to use cash flow to reduce interest. BNZ

Potential structure:

  • Fixed loan portion for your baseline repayments
  • TotalMoney/revolving portion for surplus contract income, tax reserves, and savings

Best if: you are organised with budgeting and keep good separation between spending money and mortgage money.


3. ANZ New Zealand — strong revolving-credit option

Why it suits you:

  • ANZ’s Flexible Home Loan is a revolving credit facility where you can pay money in and redraw funds when needed. ANZ Bank
  • It can work well for contractors because income can immediately reduce your mortgage balance and interest cost, while still leaving access to funds if work slows. ANZ Bank

Watch-outs:

  • Flexible/revolving products usually come with a higher interest rate and/or fees than a basic fixed mortgage, so they are best used strategically rather than for the entire loan. ANZ Bank

Best if: your income swings significantly and you are disciplined with money.


4. ASB Bank — good if you want a flexible split loan

Why it suits you:

  • ASB supports splitting a mortgage into different portions, combining fixed, variable, and revolving credit components. ASB Bank
  • Its Orbit revolving credit product lets you repay and redraw within your approved limit. ASB Bank

Best if: you want a mainstream bank with a flexible structure rather than a single all-or-nothing mortgage.


The structure I would investigate first

For a contractor buying alone, I would usually ask lenders to quote something like:

  • 70–80% fixed (for example, 1–3 years)
    • Gives you predictable minimum repayments.
  • 20–30% revolving credit or offset/floating
    • Lets you make unlimited extra payments.
    • Gives you a buffer when income is strong or weak.
    • Lets you pay large chunks down after good contracts.

I would be cautious about putting 100% of the loan on revolving credit unless you are very disciplined, because the flexibility can also make it easier to redraw and accidentally maintain a high balance.

Questions I would ask every lender/broker

Because you are a contractor, I would ask:

  1. “How do you assess my income — average of the last three years, most recent year, or something else?”
  2. “Can I increase repayments without fees?”
  3. “How much can I pay extra on fixed portions before break costs apply?”
  4. “Can I split the loan between fixed and flexible portions?”
  5. “If my income drops for six months, what options do I have to reduce repayments?”

I would also consider using a mortgage adviser who regularly handles self-employed borrowers, because contractor income assessment can vary significantly between lenders even when the financials look similar.

Based on your priorities, my first calls would probably be Kiwibank, BNZ, ANZ, and ASB, comparing the loan structure and flexibility rather than only the advertised interest rate. Kiwibank

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

I'm a contractor with variable income buying my first home on my own, with three years of earnings records and about a 20% deposit. What matters most to me is being able to pay extra or change my repayments when I need to. Which lenders would you recommend for my home loan, and why?

Buying your first home as a contractor with a variable income and three years of earnings records is entirely achievable, especially since you have a solid 20% deposit and a proven track record.

When your priority is flexibility to change your repayments or make extra payments, the secret lies less in picking a single "best" lender and more in how you structure your loan. Major New Zealand retail banks (such as ANZ, ASB, Westpac, and BNZ) all offer the required flexible mechanisms, but they treat contractor income assessments and loan structuring slightly differently.


Key Loan Structures for Variable Income & Flexibility

To get the exact freedom you need without incurring costly break fees, you should avoid locking 100% of your mortgage into a standard fixed term. Instead, look for a split loan structure featuring:

  1. A Floating Portion or Revolving Credit Facility:
    • Floating Loans allow you to make unlimited extra repayments or decrease/increase payments at any time without penalty.
    • Revolving Credit acts like a giant overdraft facility linked to your income. During high-earning months, your variable income flows straight in, dropping the principal and lowering your daily interest. During lean months, you can draw on it up to your limit, giving you a built-in safety buffer.
  2. A Fixed Portion (Optional Safety Shield):
    • Because floating interest rates are traditionally higher than fixed rates, most New Zealand borrowers split their loan—fixing a portion (e.g., 50% to 70%) for certainty, and leaving a portion floating or on a revolving credit facility to handle variable cash flow.

How Major NZ Lenders Approach Contractors

While all main lenders can accommodate self-employed and contracting applicants who have 3 full years of financials (profit and loss statements, IRD tax returns, and matching bank statements), their appetite for risk and internal policy calculators differ:

  • ASB & ANZ: Generally well-regarded for first-home buyers and flexible account features. They offer robust online banking platforms that make setting up split loans, revolving credit, and offset facilities straightforward. They are typically consistent with 3-year self-employed histories, provided your accountant has filed your returns cleanly.
  • Westpac: Offers strong floating-with-offset and flexible floating options (such as their Choices Floating home loan) which allow uncapped lump-sum repayments without penalties. They are pragmatic when evaluating contractor revenue streams, provided you can explain seasonal dips or contract variations.
  • BNZ: Known for accommodating flexible structuring, though like the others, their credit assessment will heavily scrutinize your "net position" (after business expenses and provisional tax provisions) rather than your gross contracting revenue.

Strategic Next Steps for Your Application

  1. Get Your Paperwork Immaculately Organized: Because you are a contractor, lenders will want to see 3 years of IRD IR3 summaries, accountant-prepared financial statements, and business bank statements. Clean, clear records showing consistent or growing viability will secure better tier-one bank interest rates.
  2. Consult a Mortgage Broker: For contractors, working with a registered mortgage broker (free to you, as lenders pay the commission) is heavily recommended over going direct to a single bank. A broker can simultaneously pitch your 3-year contracting profile to multiple lenders (e.g., ANZ, ASB, Westpac) to see which credit team views your income calculations most favorably.
  3. Design a Split-Facility Proposal: Ask your broker or lender to model a split mortgage: a fixed term for rate stability on a baseline amount, paired with a floating or revolving credit portion matching your typical income fluctuation range.

Are you working with an accountant to finalise your most recent set of business financials, or do you already have your 3 years of IRD returns ready to go?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

I'm a contractor with variable income buying my first home on my own, with three years of earnings records and about a 20% deposit. What matters most to me is being able to pay extra or change my repayments when I need to. Which lenders would you recommend for my home loan, and why?

As a contractor with a 20% deposit and three years of financial records, you are in a solid position to secure a first home loan, though lenders will look closely at your tax returns and average earnings to calculate your borrowing power.

Because maximum repayment flexibility is your priority, you will want to look at specific loan structures—like floating rates , revolving credit , or offset accounts —rather than locking everything into a rigid fixed term.

The major New Zealand retail banks and customer-owned institutions offer varying degrees of flexibility tailored to variable income streams:

1. Major Registered Banks (ANZ, ASB, BNZ, Westpac)

  • What they offer: Standard floating home loans, revolving credit facilities (e.g., Westpac's Choices Everyday), and offset options. They also allow you to split your mortgage—fixing a portion for payment stability while keeping a portion floating to pay down aggressively.

  • Why it fits: Major banks provide robust online banking, redraw facilities (allowing you to pull extra cash back out if your income dips in a slower contracting month), and the scale to handle contractor income evaluation when backed by three solid years of IRD/GST statements. [MoneyHub NZ]

  • Consideration: Their standard floating interest rates are typically higher than fixed rates.

2. Kiwibank

  • What they offer: Flexible offset and revolving credit options alongside standard variable structures, with competitive mainstream positioning for first-home buyers. [MoneyHub NZ]

  • Why it fits: Kiwibank is generally recognized for transparent, modular loan structures that let you link offset accounts or make unlimited extra lump-sum payments on floating portions without early repayment penalties. They also have dedicated mobile mortgage managers accustomed to working with self-employed and contract applicants.

3. TSB and The Cooperative Bank (Customer-Owned/Tier 1 Alternatives)

  • What they offer: Highly competitive floating and short-term fixed rates with strong emphasis on personalized customer service.

  • Why it fits: Smaller or customer-owned banks can sometimes take a more nuanced, human approach to evaluating self-employed and contractor income volatility compared to the strict automated credit scoring of some larger major banks. Their fee structures and flexible repayment adjustments on variable loans are often less bureaucratic. [MoneyHub NZ]

Strategic Loan Features to Target

  • Revolving Credit / Overdraft facility: Functions like a giant transaction account tied to your mortgage. Surging contract income sits in the account automatically reducing the daily interest principal, but you can redraw it freely when cash flow is lean.

  • Split Loans: Fixing 60%–70% of the loan for rate certainty, leaving 30% floating to absorb variable extra payments.

  • Redraw Facilities: Allowing you to pay extra into a floating loan and easily access those extra funds back if an unexpected contracting gap arises.

You can review market comparisons and current institutional offerings through resources like MoneyHub NZ or guidance via Sorted NZ.

Would you like to share:

  • Whether you prefer a mortgage broker to shop these lenders on your behalf at no direct cost
  • If you want to explore a split loan structure vs. a 100% revolving credit setup

I can detail how to approach the income-verification conversation with these lenders.

Ask anything

Captured 11 October 2026

AI Overviews · National

I'm a contractor with variable income buying my first home on my own, with three years of earnings records and about a 20% deposit. What matters most to me is being able to pay extra or change my repayments when I need to. Which lenders would you recommend for my home loan, and why?

AI Overview

With three years of earnings records and a 20% deposit , you are in an excellent position. Most New Zealand lenders require only two years of financial history for self-employed individuals or contractors, meaning you will easily satisfy the income verification criteria for both major retail banks and non-bank lenders.

To manage your variable income, your best strategy is a split loan structure. You can fix a portion of your mortgage for baseline stability and place the remainder into a flexible product—such as an offset account or revolving credit facility —where you can pay extra or redraw funds at will without early repayment penalties.

The top recommended New Zealand lenders for this specific strategy are outlined below:

1. Bank of New Zealand (BNZ)

  • Why they fit: BNZ is widely recognized for its TotalMoney Offset product.

  • How it helps you: An offset account is perfect for variable contractor income. When you experience high-earning months, you can stack your cash in linked everyday or savings accounts. Instead of charging interest on your full loan balance, BNZ only charges interest on the difference. If you have a lean month, you can freely pull cash out of those accounts without asking the bank for permission. BNZ also lets you link up to 50 eligible family accounts to further offset your interest.

2. Kiwibank

  • Why they fit: Kiwibank offers competitive, highly flexible Offset Home Loans and Revolving Credit facilities.

  • How it helps you: Their revolving credit acts like a large overdraft. Your variable income gets paid straight into the account, lowering your principal and interest immediately. Because there are no set repayment dates on a revolving credit line, you retain full control over when and how much you pay back, provided you stay under your overall credit limit.

3. Westpac NZ

  • Why they fit: Westpac provides a solid middle-ground with both offset and revolving credit options.

  • How it helps you: Like BNZ and Kiwibank, Westpac allows you to structure a portion of your mortgage to fluctuate alongside your contractor invoice cycles. They are also well-accustomed to assessing complex contractor structures using your financial accounts and IR3 tax returns.

4. ASB Bank

  • Why they fit: ASB is highly rated if you prefer the certainty of fixed rates but still want to make minor adjustments.

  • How it helps you: While most banks penalize you for overpaying a fixed-rate loan, ASB stands out by allowing customers to increase their fixed-term repayments by up to $500 per fortnight or $1,000 per month without incurring early repayment break fees. This gives you an additional layer of flexibility even on the stable, fixed portion of your mortgage.


Comparison of Flexible Home Loan Features

Feature Offset Account (e.g., BNZ, Kiwibank) Revolving Credit (e.g., Kiwibank, Westpac) Floating / Variable Loan (All Banks)
How it handles extra cash Stays in separate accounts; offsets loan balance. Sits directly inside the loan balance line. Paid directly into the loan to clear principal.
Access to money Instant access via linked everyday/savings accounts. Can redraw up to your approved limit anytime. Generally locked away unless redraw is specifically requested.
Fees May have a small monthly account fee. Typically carries a monthly facility fee ($10–$15). Standard floating account fees apply.

Next Steps for Your Application

Because your income is variable, the key to an easy approval is how you present your file. Ensure your accountant has your last 3 years of IR3 tax returns and Profit & Loss statements ready to show clear income trends. Providing a brief CV detailing your industry experience and consistency of past contracts can also help reassure the lender's credit team of your long-term earning power.

If you'd like to narrow down these options, let me know:

  • What industry do you contract in?

  • Do you prefer having multiple separate accounts for budgeting, or one single account where everything sits together?

I can help you pinpoint the best structure for your exact situation.

Ask anything

Captured 11 October 2026