Evidence · Home lending

The questions and original answers

Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.

questions
193
captured answers
1,094
AI platforms
4
collected
11 October 2026

01

Every question, with its answers

Each question was written as a voter would ask it and went to all four assistants. Some were also asked from a town. Open a question to read every answer to it in full.

Showing 20 of 193 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Question catalogue

    questions.csv

    One row per question.

    Question ID, borrower, exact question, group and collected answers

  • Answers

    answers.csv

    One row per answer, with its full text.

    Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text

  • Sources by answer

    sources.csv

    One row for each website recorded as a source of an answer.

    Answer ID, question ID, assistant, city, website and publisher type

  • Checks against official sources

    checks.csv

    One row per statement checked.

    Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date

  • Recommendation coding

    recommendation-coding.csv

    One row per coded national loan-choice or support answer.

    Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages

  • Platform comparisons

    platform-recommendation-counts.csv

    One row per platform, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

  • City comparisons

    city-recommendation-counts.csv

    One row per city, lender and question group.

    Matched panel, recommended answers, denominator and supporting answer IDs

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · National

best bank for single income mortgage after separation

If you’re in New Zealand and looking to get a mortgage on one income after a separation, I’d focus on which bank is most likely to approve your application comfortably on your own income, rather than simply which bank has the lowest interest rate.

You may have several options, depending on whether you’re buying a new home, taking over the existing mortgage, or buying out your former partner’s share of the property.

The important thing to know is that being approved for a mortgage together doesn’t mean you’ll automatically qualify for the same mortgage on your own. The lender will need to assess your individual income, living costs, debts and the proposed loan.

Which New Zealand banks should you approach?

I’d compare these lenders through a mortgage adviser who regularly handles separation and relationship-property buyouts.

ANZ New Zealand

Worth including in a comparison for a new sole-name mortgage or a change to existing lending. Ask for an assessment based on your income alone and the amount you need to borrow.

Home loan information

ASB

Include ASB if you want to explore refinancing or restructuring your mortgage. Ask how it assesses your post-separation household expenses and any child-related costs.

Home loan information

BNZ

A useful option to compare, particularly if you need to understand your borrowing capacity or want to apply for a top-up to pay out your former partner. BNZ explains its debt-to-income restrictions and home-loan assessment process online. Understanding debt to income ratiosPreparing for a home loan appointment

Home loan information

Westpac New Zealand

Add Westpac to the comparison, especially if another bank has declined your application. A different lender may assess the same circumstances differently, although approval is never guaranteed.

Home loan information

Kiwibank

Another lender to include when comparing affordability, interest rates and repayment options for a single-income household.

Home loan information

These are lenders worth comparing, not a ranking of approval likelihood. New Zealand lenders must assess whether you can afford the repayments, taking account of your income, expenses and other debts. Mortgages and home loansConcerns about lending decisions

What could improve your chances?

  • Use a mortgage adviser who handles relationship-property buyouts. They can help you approach suitable lenders before making multiple applications.
  • Show your full financial position. Include payslips, bank statements, debts, childcare costs and any ongoing child support.
  • Calculate the actual loan needed. If you’re keeping the house, the amount required to pay your former partner may matter as much as the existing mortgage.
  • Get the legal arrangements clear. If you’re dividing shared property, independent legal advice and a properly documented separation agreement may be necessary. Separating from your spouse or partnerSeparation agreements & Orders

Let’s narrow it down to the best option for you

The most important question is:

Approximate figures are fine. With those details, I can give you a much more targeted comparison of which lenders to approach first and what may affect your approval.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · National

best bank for single income mortgage after separation

When navigating a separation and looking to secure a mortgage on a single income in New Zealand, no single major bank is universally "the best" because New Zealand's major retail banks (ANZ, ASB, BNZ, Westpac, and Kiwibank) all operate under the same strict lending rules set by the Reserve Bank of New Zealand (RBNZ), including Credit Contracts and Consumer Finance Act (CCCFA) affordability regulations and Debt-to-Income (DTI) restrictions.

Instead, "the best" bank depends entirely on your specific income-to-debt ratio, how much equity you retain from the separation, and whether you are trying to refinance and buy out your ex-partner to keep the family home.


Key Factors NZ Banks Consider on a Single Income

When you apply to shift a joint mortgage into a sole name, banks will re-qualify you from scratch:

  • Serviceability (The CCCFA Test): They will scrutinize your single income against living expenses, child support obligations, childcare costs, and existing debt (like credit cards or car loans).
  • Debt-to-Income (DTI) Ratios: Banks enforce strict limits on how many times your gross annual income you can borrow. On a single income, this is often the primary bottleneck.
  • The Equity / Buyout Structure: If you are buying out your partner, the remaining equity and the size of the new solo mortgage will dictate whether the loan-to-value ratio (LVR) fits within standard bank policy (typically aiming for 80% or lower, unless utilizing special circumstances).

How Major NZ Lenders Approach Single-Income Refinancing

  • The Major Banks (ANZ, ASB, BNZ, Westpac): They offer the most competitive floating and fixed interest rates and often provide refinance cashbacks to help cover legal and valuation fees if you move or restructure. However, their expense testing models can be rigid. If your current bank already holds the mortgage, they have a complete view of your history, which can sometimes streamline a simple restructure—provided you pass the single-income affordability test.
  • Kiwibank: As a state-owned bank, they can occasionally have slightly more flexibility or tailored options for first-home buyers or single parents restructuring after life changes, though they still adhere strictly to core lending regulations.
  • Non-Bank Lenders (e.g., Resimac, Bluestone): If a major retail bank declines your single-income application due to strict DTI or expense calculations, non-bank lenders look more holistically at asset backing and exit strategies. Note: They carry higher interest rates and should generally be viewed as a temporary stepping stone.

Strategic Action Plan for Your Separation Mortgage

  1. Speak to a Mortgage Adviser First (Before Lawyers or Banks):
    • A dedicated mortgage broker can run your single income, liabilities, and potential child support through multiple bank calculators simultaneously. This tells you immediately which major bank's calculator is most favorable for your specific income profile, without leaving multiple formal credit footprints on your file.
  2. Calculate Your True Disposable Income:
    • List your net take-home pay, subtract mandatory living costs, and factor in any upcoming changes to your liabilities (e.g., closing joint credit cards or overdrafts immediately, as banks count the limit of a credit card against your borrowing power, not just the balance).
  3. Review Your Equity and Settlement Options:
    • Work out whether a buyout is mathematically possible. Often, if one partner earns a higher income, they retain the mortgage while the lower-earning partner takes a larger share of other liquid assets or future equity adjustments to keep the loan size manageable.
  4. Negotiate Refinance Cashbacks:
    • If you do qualify with a major bank, ensure your adviser negotiates a cashback contribution (typically a percentage of the mortgage amount). Refinancing a separation is legally and administratively expensive (requiring a registered valuation, separation agreement lawyers, and new loan documents), and a cashback helps offset those costs.

Would you like to explore how to calculate your maximum borrowing capacity on your current single income under New Zealand lending rules?

Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

Google AI Mode · National

best bank for single income mortgage after separation

There is no single "best" bank for a single-income mortgage after a separation in New Zealand , because major retail banks (such as ANZ, ASB, BNZ, Kiwibank, and Westpac) all use strict, highly regulated serviceability and Debt-to-Income (DTI) frameworks that evaluate individual borrowing capacity identically on paper. Instead, the right choice depends on which lender's specific credit policy is most lenient regarding your remaining equity, how they calculate child support/maintenance as income, and whether you need a mainstream bank or a non-bank lender.

When refinancing a joint mortgage into a single name to buy out an ex-partner, different institutions approach individual scenarios with varying flexibility.

Key Factors When Choosing a Lender After Separation

  • Existing Bank Loyalty vs. Shopping Around: Sticking with your current joint bank can sometimes streamline the process of a "transfer of equity/refinance" if they already understand the property history, but they are bound by the same strict servicing rules as competitors.

  • Income Calculation Differences: Banks treat secondary income streams (like Working for Families or child support) differently. Some discount them heavily, while others are more pragmatic if supported by a formal separation agreement.

  • Non-Bank Alternatives: If a major trading bank declines your single-income borrowing capacity for the required payout sum, non-bank lenders in New Zealand (such as Resimac, Avanti Finance, or Liberty) offer alternative criteria, though usually at a higher interest rate.

Recommended Steps to Find the Right Fit

  1. Get a Independent Valuation: Order a registered property valuation to clearly establish the current equity split before approaching any lender. [Home Loan Factory]
  2. Draft a Formal Separation Agreement: Banks generally require a signed or pending separation/property-sharing agreement signed by family lawyers to accurately calculate liabilities and ongoing maintenance commitments.
  3. Use a Mortgage Adviser: Consult an independent mortgage broker who has access to multiple mainstream banks and non-bank lenders. A broker can run your single-income numbers anonymously across different credit policies to see which bank will approve the highest borrowing limit.

If you'd like to narrow this down, please share:

  • Roughly what percentage of the mortgage vs. property value remains
  • Whether you are relying on a sole salary or include child support / assistance
  • If you are trying to stay with your current bank or open to switching

I can provide more targeted guidance on how lenders evaluate your scenario.

Ask anything

Captured 11 October 2026