Evidence · Home lending
The questions and original answers
Explore every question and captured response in the home-lending study, including answers asked nationally and from four cities.
- questions
- 193
- captured answers
- 1,094
- AI platforms
- 4
- collected
- 11 October 2026
01
Every question, with its answers
Each question was written for a borrower situation and sent to the four AI platforms. Open a question to compare the complete captured responses, including answers asked from the four cities.
Showing 20 of 193 questions
My partner and I want to buy our first home. We both have salaried jobs and about a 10% deposit. Are we ready to start talking to banks, or should we keep saving?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
We're buying our first home and have about a 10% deposit. Neither of us knows much about mortgages. Should we start with our bank or talk to a mortgage adviser?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
We're a couple buying our first home. We both have salaried jobs, about a 10% deposit and little experience with mortgages. Which lenders would you suggest we talk to first, and why?
First-home couple with a 10% deposit
Choosing a loan
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
We're buying our first home with about a 10% deposit. We want repayments we can comfortably manage, but we'd also like to pay extra when we can. What should we look for in a mortgage?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
My partner and I are getting ready to apply for our first home loan. We're both salaried and have about a 10% deposit. What paperwork should we get together before we apply?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
We've got conditional pre-approval for our first home loan and have found a house we like. Does that mean we can make an unconditional offer, or are there more things to check?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
We've just bought our first home and don't really understand the rules about extra mortgage payments. If we have a bit left over each month, what's a sensible way to use it?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
We're in our first year of owning a home and the mortgage payments are getting tight. We haven't missed any yet. What should we do before it becomes a bigger problem?
First-home couple with a 10% deposit
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I want to buy my first home on my own. I'm a contractor, so my income changes month to month, but I've got three years of earnings records and about a 20% deposit. How do I work out what I can afford?
Solo contractor buying a first home
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm buying my first home and work on contracts rather than a salary. I've got three years of earnings records and about a 20% deposit. Which lenders would you suggest I approach?
Solo contractor buying a first home
Choosing a loan
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm a contractor trying to buy my first home. Would a mortgage adviser help with my uneven income, and how would I find one who understands people in my position?
Solo contractor buying a first home
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm looking at my first mortgage. My contract income is uneven: some months are busy and others are quiet. What sort of loan setup should I consider so the repayments don't catch me out?
Solo contractor buying a first home
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm applying for my first home loan as a contractor. I have three years of earnings records. What will a lender want to see to understand my income properly?
Solo contractor buying a first home
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm a contractor buying my first home. I've got conditional pre-approval and have found a property. What should I check with the lender before I commit to buying it?
Solo contractor buying a first home
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm a contractor with a mortgage. I can put extra money aside in busy months, but I need a buffer for the quiet ones. How should I think about paying extra off the loan?
Solo contractor buying a first home
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
My mortgage comes off its fixed rate in two months. I want to know what the payments will be, but I don't want to rush the decision. Where should I start?
Existing borrower approaching a refix
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
My fixed mortgage rate ends in two months. I want predictable repayments. Which lenders should I compare with my current bank before I decide what to do?
Existing borrower approaching a refix
Choosing a loan
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm about to refix my home loan. Is it worth splitting it across different fixed terms if I want fairly steady repayments?
Existing borrower approaching a refix
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
My fixed mortgage rate is about to expire. How do I compare fixing for a shorter time with fixing for longer without just guessing where interest rates will go?
Existing borrower approaching a refix
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
I'm about to accept a new fixed rate on my home loan. What should I check about repayments, extra payments and fees before I lock it in?
Existing borrower approaching a refix
Borrower journey
Answered by ChatGPT, Gemini, Google AI Mode, AI Overviews
02
The tables behind the study
Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.
Question catalogue
questions.csv
One row per question.
Question ID, borrower, exact question, group and collected answers
Answers
answers.csv
One row per answer, with its full text.
Answer ID, question ID, borrower, assistant, city, words, coded recommendations, showed a link and full text
1,094rows
Download answers (CSV)Sources by answer
sources.csv
One row for each website recorded as a source of an answer.
Answer ID, question ID, assistant, city, website and publisher type
4,574rows
Download sources by answer (CSV)Checks against official sources
checks.csv
One row per statement checked.
Check, answer ID, assistant, what the answer said, verdict, what the source says, source and date
Recommendation coding
recommendation-coding.csv
One row per coded national loan-choice or support answer.
Answer ID, question ID, borrower, assistant, question group, recommended lenders and supporting passages
Platform comparisons
platform-recommendation-counts.csv
One row per platform, lender and question group.
Matched panel, recommended answers, denominator and supporting answer IDs
City comparisons
city-recommendation-counts.csv
One row per city, lender and question group.
Matched panel, recommended answers, denominator and supporting answer IDs
Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.
03
Read in full and checked
Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.