Borrower P11 · one of twelve borrower profiles
First-home couple with a 25% deposit
“A salaried first-home couple with about a 25% deposit and little mortgage experience; matched to the 10%-deposit case except for deposit size.”
- questions
- 17
- captured answers
- 90
- AI platforms
- 4
- collected
- 11 Oct 2026
Read what this borrower asked.
Open a question to compare the complete answers, including those asked from the four cities.
HL-Q077
Borrower journey
My partner and I want to buy our first home. We both have salaried jobs and about a 25% deposit. What should we work out before we start looking for a mortgage?
HL-Q078
Choosing a loan
We're a couple buying our first home. We both have salaried jobs, about a 25% deposit and little experience with mortgages. Which lenders would you suggest we talk to first, and why?
HL-Q079
Borrower journey
We're buying our first home with about a 25% deposit, but don't know much about home loans. Is it worth using a mortgage adviser, or should we compare banks ourselves?
HL-Q080
Borrower journey
We're a salaried couple buying our first home with about a 25% deposit. We want steady repayments but also the option to pay extra. What should we compare when choosing a loan?
HL-Q081
Borrower journey
We're both salaried and getting ready to apply for our first home loan with about a 25% deposit. What should we prepare before applying?
HL-Q082
Borrower journey
We've found our first home and have conditional pre-approval. We have about a 25% deposit. What still needs to be confirmed before we commit to the house?
HL-Q084
Borrower journey
We've just bought our first home and have some savings left over. How do we decide whether to keep them handy or use them to pay down the mortgage?
HL-Q194
Choosing a loan
We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. Which lenders would you recommend for our home loan, and why?
HL-Q195
Choosing a loan
What's the best bank for a first home loan if we're a salaried couple with about a 25% deposit?
HL-Q196
Choosing a loan
best bank for first home buyers with 25% deposit
HL-Q197
Borrower priorities
We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. What matters most to us is keeping the total cost as low as possible. Which lenders would you recommend for our home loan, and why?
HL-Q198
Borrower priorities
We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. What matters most to us is being able to pay extra or change our repayments when we need to. Which lenders would you recommend for our home loan, and why?
HL-Q199
Borrower priorities
We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. What matters most to us is getting good help and advice when we need it. Which lenders would you recommend for our home loan, and why?
HL-Q200
Support after purchase
We're a salaried couple who recently bought our first home with about a 25% deposit, and we're still learning how our mortgage works. Which lenders are best at looking after mortgage customers in our situation, and why?
HL-Q201
Support after purchase
We bought our first home last year with about a 25% deposit and we're both on salaries. Our bank is hard to get clear answers from about our mortgage. Are some banks better at helping first-home owners, and would it be worth moving?
HL-Q202
Support after purchase
Which bank has the best mortgage customer service for first-home owners who bought with about a 25% deposit?
HL-Q203
Support after purchase
best bank mortgage support first home owners 25% deposit
Which lenders AI put in front of this borrower
The national loan-choice and support answers, with the lenders each assistant recommended.
Answers recommending each lender, out of 31
BNZ25 of 31 answers
ASB24 of 31 answers
Kiwibank23 of 31 answers
ANZ21 of 31 answers
SBS21 of 31 answers
Westpac20 of 31 answers
Co-operative18 of 31 answersTSB5 of 31 answers
ChatGPT
7 of 8 answers
recommended at least one named lender
BNZ
ASB
Kiwibank
ANZ
SBS
Westpac
Co-operativeTSB (never named)
Gemini
8 of 8 answers
recommended at least one named lender
BNZ
ASB
Kiwibank
ANZ
SBS
Westpac
Co-operativeTSB
Google AI Mode
7 of 8 answers
recommended at least one named lender
BNZ
ASB
Kiwibank
ANZ
SBS
Westpac
Co-operativeTSB
AI Overviews
7 of 7 answers
recommended at least one named lender
BNZ
ASB
Kiwibank
ANZ
SBS
Westpac
Co-operativeTSB (never named)
Which lenders AI recommended for the loan.
National choice answers for this borrower. Open a lender to read the evidence.
Showing all four assistants · 16 answers
| Borrower | ||||||||
|---|---|---|---|---|---|---|---|---|
| First home · 25% deposit |
Who AI recommended for ongoing support.
National support answers for this borrower, after the lending decision.
Showing all four assistants · 15 answers
| Borrower | ||||||||
|---|---|---|---|---|---|---|---|---|
| First home · 25% deposit |
The reasoning behind the recommendations.
AI describes the stronger-deposit household as having more room to negotiate. ANZ and ASB appear in every national choice answer, and BNZ, Kiwibank, SBS and Westpac each appear in fourteen. The recurring narrative is comparing special pricing, cash contributions, flexibility and the quality of first-home guidance.
SBS appears twice as often as for the 10%-deposit couple: fourteen of sixteen choice answers versus seven of sixteen. Co-operative also becomes more frequent. In individual answers, either challenger can receive an explicit first-home preference even where the major banks have a higher overall inclusion frequency.
After purchase, BNZ leads the support comparison and Kiwibank follows. The matched deposit contrast therefore does more than change a list of names. It moves the acquisition narrative from access and low-equity costs toward bargaining power, while still leaving the new owners with education and service needs. Four wording variants help show the distinction between repeated inclusion and an explicit top recommendation in a particular answer.
Where the answers to this borrower came from
The websites each assistant drew on, and what kind of publisher they are. Pick a question group to compare the websites.
ChatGPT
37%lender websites
Had sources25of 25
Showed you a link25of 25
- 1
canstar.co.nz, comparison & tools,cited in 14 answers14 - 2
bnz.co.nz, lender websites,cited in 13 answers13 - 3
consumer.org.nz, consumer groups,cited in 8 answers8 - 4
sorted.org.nz, government,cited in 7 answers7 - 5
consumerprotection.govt.nz, government,cited in 6 answers6 - 6
kiwibank.co.nz, lender websites,cited in 6 answers6 - 7
fma.govt.nz, government,cited in 5 answers5
- 8
rbnz.govt.nz, government,cited in 5 answers5 - 9
westpac.co.nz, lender websites,cited in 5 answers5 - 10
anz.co.nz, lender websites,cited in 3 answers3
Gemini
29%comparison & tools
Had sources24of 25
Showed you a link0of 25
- 1
canstar.co.nz, comparison & tools,cited in 14 answers14 - 2
opespartners.co.nz, businesses,cited in 6 answers6 - 3
simpler.co.nz, businesses,cited in 4 answers4 - 4
bnz.co.nz, lender websites,cited in 3 answers3 - 5
co-operativebank.co.nz, lender websites,cited in 3 answers3 - 6
moneyhub.co.nz, comparison & tools,cited in 3 answers3 - 7
westpac.co.nz, lender websites,cited in 3 answers3 - 8
calculate.co.nz, comparison & tools,cited in 2 answers2 - 9
canterburyhomeloans.co.nz, other,cited in 2 answers2 - 10finance.co.nz, other,cited in 2 answers2
Google AI Mode
37%comparison & tools
Had sources18of 21
Showed you a link12of 21
- 1
canstar.co.nz, comparison & tools,cited in 8 answers8 - 2
moneyhub.co.nz, comparison & tools,cited in 8 answers8 - 3
squirrel.co.nz, businesses,cited in 4 answers4 - 4
consumer.org.nz, consumer groups,cited in 3 answers3 - 5
kaingaora.govt.nz, government,cited in 3 answers3 - 6
westpac.co.nz, lender websites,cited in 3 answers3 - 7
bnz.co.nz, lender websites,cited in 2 answers2 - 8
co-operativebank.co.nz, lender websites,cited in 2 answers2 - 9
asb.co.nz, lender websites,cited in 1 answers1 - 10
facebook.com, social media,cited in 1 answers1
AI Overviews
39%other
Had sources17of 19
Showed you a link13of 19
- 1
moneyhub.co.nz, comparison & tools,cited in 14 answers14 - 2
canstar.co.nz, comparison & tools,cited in 9 answers9 - 3
squirrel.co.nz, businesses,cited in 7 answers7 - 4
facebook.com, social media,cited in 5 answers5 - 5
simpler.co.nz, businesses,cited in 5 answers5 - 6
trademe.co.nz, other,cited in 5 answers5 - 7
become.nz, businesses,cited in 4 answers4 - 8
bnz.co.nz, lender websites,cited in 4 answers4 - 9
finchmortgages.co.nz, businesses,cited in 4 answers4 - 10
mortgagesuite.co.nz, businesses,cited in 4 answers4
- Lender websites
- Government
- News
- Comparison & tools
- Consumer groups
- Businesses
- Social media
- Other
A website counts once per answer, however many claims cite it. 84 of 90 answers have recorded sources.