Borrower P11 · one of twelve borrower profiles

First-home couple with a 25% deposit

“A salaried first-home couple with about a 25% deposit and little mortgage experience; matched to the 10%-deposit case except for deposit size.”

questions
17
captured answers
90
AI platforms
4
collected
11 Oct 2026
01 · Questions and answers

Read what this borrower asked.

Open a question to compare the complete answers, including those asked from the four cities.

  • HL-Q077

    Borrower journey

    My partner and I want to buy our first home. We both have salaried jobs and about a 25% deposit. What should we work out before we start looking for a mortgage?

  • HL-Q078

    Choosing a loan

    We're a couple buying our first home. We both have salaried jobs, about a 25% deposit and little experience with mortgages. Which lenders would you suggest we talk to first, and why?

  • HL-Q079

    Borrower journey

    We're buying our first home with about a 25% deposit, but don't know much about home loans. Is it worth using a mortgage adviser, or should we compare banks ourselves?

  • HL-Q080

    Borrower journey

    We're a salaried couple buying our first home with about a 25% deposit. We want steady repayments but also the option to pay extra. What should we compare when choosing a loan?

  • HL-Q081

    Borrower journey

    We're both salaried and getting ready to apply for our first home loan with about a 25% deposit. What should we prepare before applying?

  • HL-Q082

    Borrower journey

    We've found our first home and have conditional pre-approval. We have about a 25% deposit. What still needs to be confirmed before we commit to the house?

  • HL-Q084

    Borrower journey

    We've just bought our first home and have some savings left over. How do we decide whether to keep them handy or use them to pay down the mortgage?

  • HL-Q194

    Choosing a loan

    We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. Which lenders would you recommend for our home loan, and why?

  • HL-Q195

    Choosing a loan

    What's the best bank for a first home loan if we're a salaried couple with about a 25% deposit?

  • HL-Q196

    Choosing a loan

    best bank for first home buyers with 25% deposit

  • HL-Q197

    Borrower priorities

    We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. What matters most to us is keeping the total cost as low as possible. Which lenders would you recommend for our home loan, and why?

  • HL-Q198

    Borrower priorities

    We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. What matters most to us is being able to pay extra or change our repayments when we need to. Which lenders would you recommend for our home loan, and why?

  • HL-Q199

    Borrower priorities

    We're a salaried couple buying our first home with about a 25% deposit and little experience with mortgages. What matters most to us is getting good help and advice when we need it. Which lenders would you recommend for our home loan, and why?

  • HL-Q200

    Support after purchase

    We're a salaried couple who recently bought our first home with about a 25% deposit, and we're still learning how our mortgage works. Which lenders are best at looking after mortgage customers in our situation, and why?

  • HL-Q201

    Support after purchase

    We bought our first home last year with about a 25% deposit and we're both on salaries. Our bank is hard to get clear answers from about our mortgage. Are some banks better at helping first-home owners, and would it be worth moving?

  • HL-Q202

    Support after purchase

    Which bank has the best mortgage customer service for first-home owners who bought with about a 25% deposit?

  • HL-Q203

    Support after purchase

    best bank mortgage support first home owners 25% deposit

02 · Lenders recommended

Which lenders AI put in front of this borrower

The national loan-choice and support answers, with the lenders each assistant recommended.

Answers recommending each lender, out of 31

  • BNZ25 of 31 answers
  • ASB24 of 31 answers
  • Kiwibank23 of 31 answers
  • ANZ21 of 31 answers
  • SBS21 of 31 answers
  • Westpac20 of 31 answers
  • Co-operative18 of 31 answers
  • TSB5 of 31 answers
  • ChatGPT

    7 of 8 answers

    recommended at least one named lender

    • BNZ
    • ASB
    • Kiwibank
    • ANZ
    • SBS
    • Westpac
    • Co-operative
    • TSB (never named)
  • Gemini

    8 of 8 answers

    recommended at least one named lender

    • BNZ
    • ASB
    • Kiwibank
    • ANZ
    • SBS
    • Westpac
    • Co-operative
    • TSB
  • Google AI Mode

    7 of 8 answers

    recommended at least one named lender

    • BNZ
    • ASB
    • Kiwibank
    • ANZ
    • SBS
    • Westpac
    • Co-operative
    • TSB
  • AI Overviews

    7 of 7 answers

    recommended at least one named lender

    • BNZ
    • ASB
    • Kiwibank
    • ANZ
    • SBS
    • Westpac
    • Co-operative
    • TSB (never named)
03 · Choosing a loan

Which lenders AI recommended for the loan.

National choice answers for this borrower. Open a lender to read the evidence.

Showing all four assistants · 16 answers

Which lenders AI recommended for the loan.: for each borrower and lender, the share of answers recommended for the lender and how the claims about it split, across all four assistants.
BorrowerANZASBBNZKiwibankSBSWestpacCo-operativeTSB
First home · 25% deposit
04 · Support after purchase

Who AI recommended for ongoing support.

National support answers for this borrower, after the lending decision.

Showing all four assistants · 15 answers

Who AI recommended for ongoing support.: for each borrower and lender, the share of answers recommended for the lender and how the claims about it split, across all four assistants.
BorrowerBNZKiwibankASBCo-operativeSBSWestpacANZTSB
First home · 25% deposit
05 · What AI told this borrower

The reasoning behind the recommendations.

AI describes the stronger-deposit household as having more room to negotiate. ANZ and ASB appear in every national choice answer, and BNZ, Kiwibank, SBS and Westpac each appear in fourteen. The recurring narrative is comparing special pricing, cash contributions, flexibility and the quality of first-home guidance.

SBS appears twice as often as for the 10%-deposit couple: fourteen of sixteen choice answers versus seven of sixteen. Co-operative also becomes more frequent. In individual answers, either challenger can receive an explicit first-home preference even where the major banks have a higher overall inclusion frequency.

After purchase, BNZ leads the support comparison and Kiwibank follows. The matched deposit contrast therefore does more than change a list of names. It moves the acquisition narrative from access and low-equity costs toward bargaining power, while still leaving the new owners with education and service needs. Four wording variants help show the distinction between repeated inclusion and an explicit top recommendation in a particular answer.

06 · Sources

Where the answers to this borrower came from

The websites each assistant drew on, and what kind of publisher they are. Pick a question group to compare the websites.

ChatGPT

37%lender websites

Had sources25of 25

Showed you a link25of 25

  1. 1canstar.co.nz, comparison & tools,cited in 14 answers14
  2. 2bnz.co.nz, lender websites,cited in 13 answers13
  3. 3consumer.org.nz, consumer groups,cited in 8 answers8
  4. 4sorted.org.nz, government,cited in 7 answers7
  5. 5consumerprotection.govt.nz, government,cited in 6 answers6
  6. 6kiwibank.co.nz, lender websites,cited in 6 answers6
  7. 7fma.govt.nz, government,cited in 5 answers5
  8. 8rbnz.govt.nz, government,cited in 5 answers5
  9. 9westpac.co.nz, lender websites,cited in 5 answers5
  10. 10anz.co.nz, lender websites,cited in 3 answers3

Gemini

29%comparison & tools

Had sources24of 25

Showed you a link0of 25

  1. 1canstar.co.nz, comparison & tools,cited in 14 answers14
  2. 2opespartners.co.nz, businesses,cited in 6 answers6
  3. 3simpler.co.nz, businesses,cited in 4 answers4
  4. 4bnz.co.nz, lender websites,cited in 3 answers3
  5. 5co-operativebank.co.nz, lender websites,cited in 3 answers3
  6. 6moneyhub.co.nz, comparison & tools,cited in 3 answers3
  7. 7westpac.co.nz, lender websites,cited in 3 answers3
  8. 8calculate.co.nz, comparison & tools,cited in 2 answers2
  9. 9canterburyhomeloans.co.nz, other,cited in 2 answers2
  10. 10finance.co.nz, other,cited in 2 answers2

Google AI Mode

37%comparison & tools

Had sources18of 21

Showed you a link12of 21

  1. 1canstar.co.nz, comparison & tools,cited in 8 answers8
  2. 2moneyhub.co.nz, comparison & tools,cited in 8 answers8
  3. 3squirrel.co.nz, businesses,cited in 4 answers4
  4. 4consumer.org.nz, consumer groups,cited in 3 answers3
  5. 5kaingaora.govt.nz, government,cited in 3 answers3
  6. 6westpac.co.nz, lender websites,cited in 3 answers3
  7. 7bnz.co.nz, lender websites,cited in 2 answers2
  8. 8co-operativebank.co.nz, lender websites,cited in 2 answers2
  9. 9asb.co.nz, lender websites,cited in 1 answers1
  10. 10facebook.com, social media,cited in 1 answers1

AI Overviews

39%other

Had sources17of 19

Showed you a link13of 19

  1. 1moneyhub.co.nz, comparison & tools,cited in 14 answers14
  2. 2canstar.co.nz, comparison & tools,cited in 9 answers9
  3. 3squirrel.co.nz, businesses,cited in 7 answers7
  4. 4facebook.com, social media,cited in 5 answers5
  5. 5simpler.co.nz, businesses,cited in 5 answers5
  6. 6trademe.co.nz, other,cited in 5 answers5
  7. 7become.nz, businesses,cited in 4 answers4
  8. 8bnz.co.nz, lender websites,cited in 4 answers4
  9. 9finchmortgages.co.nz, businesses,cited in 4 answers4
  10. 10mortgagesuite.co.nz, businesses,cited in 4 answers4
  • Lender websites
  • Government
  • News
  • Comparison & tools
  • Consumer groups
  • Businesses
  • Social media
  • Other

A website counts once per answer, however many claims cite it. 84 of 90 answers have recorded sources.