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Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

Show all 372

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    372rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    1,476rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    9,014rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    97rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    659rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

    94rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    75rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    71rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    1,017rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

    112rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    3,828rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    13,048rows

    Download recorded source urls (CSV)

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

    88rows

    Download matched consumer platform membership (CSV)

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

    124rows

    Download matched regional platform membership (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I'm thinking of buying a house in Gisborne. Is there anything about the area that could affect getting insurance?

Yes. Gisborne has several location-specific risks that could affect whether you can insure a house, how much you pay, and what excesses or exclusions apply. If you're thinking of buying there, I'd check insurability before making an unconditional offer.

The biggest issues to investigate are flooding, coastal hazards, landslides and erosion, as well as the property's exposure to severe weather. The important distinction is that risk varies considerably from one property to another, even within the same part of Gisborne.

The main insurance risks in Gisborne

1. Flooding and heavy rainfall

Gisborne and the wider Tairāwhiti region have experienced severe weather and flooding, including during Cyclone Gabrielle in 2023. Homes near rivers, streams, low-lying land or known flood paths deserve particular scrutiny. Previous flood damage can lead to higher premiums, special excesses, restrictions or difficulty obtaining cover. What property buyers need to know about insuranceHouse Insurance Gisborne 2026 | Compare Estimates

2. Coastal erosion and sea-level rise

Homes close to the shoreline, on exposed coastal land or in low-lying areas may face coastal erosion, storm surge and future inundation. Some insurers reassess these properties particularly carefully. Gradual coastal erosion is generally not covered by standard home insurance, and long-term risk may affect future insurability as well as today's premium. Buying a coastal propertyUnderstanding insurance for coastal properties

3. Landslides and unstable ground

Steep sections, slopes below or above a house, retaining walls and land affected by past slips need careful checking. Heavy rain can trigger landslides. Even where natural-hazard insurance is available, it may not cover the full cost of restoring damaged land, and private cover for the building can have limits or conditions. Cover for storm, flood, and landslide damage :: Natural Hazards Commission Toka Tū AkeGet to know your natural hazards cover :: Natural Hazards Commission Toka Tū Ake

4. Earthquakes, liquefaction and tsunami exposure

Ground conditions and proximity to the coast matter. Liquefaction-prone land can be vulnerable during earthquakes, while low-lying coastal properties may have tsunami exposure. Check the property's specific hazard information rather than assuming that all Gisborne homes carry the same risk. Geocortex Essentials Sites DirectoryUnderstanding the impact of natural hazards

Where to check a property's risk

Gisborne District Council has an online mapping system with layers for flood hazards, coastal hazards, landslide susceptibility, liquefaction, active faults and other geological hazards.

Gisborne District Council hazard maps

Look up the property and inspect the relevant hazard layers.

Open the council's GIS map Geocortex Essentials Sites Directory

Land Information Memorandum (LIM)

Request a LIM from the council. Look for recorded flooding, land instability, hazard notices and other relevant property information. Read it alongside the title and building inspection. Understanding the impact of natural hazardsBuying a coastal property

What I'd do before buying

  1. Get insurance quotes for the exact address early. Don't rely on a seller saying the house is insured. Ask at least two insurers or an insurance broker whether they will cover it, and get the terms in writing.
  2. Ask about previous claims and damage. Specifically ask about flooding, slips, storm damage, land movement, repairs after Cyclone Gabrielle and any unresolved insurance claims.
  3. Check the exclusions and excesses. Confirm whether flood, storm, landslip and retaining-wall damage are covered, and whether any special excess or limitation applies.
  4. Check natural-hazard notices on the title. In particular, ask your lawyer about any Building Act section 72 notice or notices relating to restricted natural-hazard cover. These can have serious implications for insurance and future resale. Before you make an offer on a house :: Natural Hazards Commission Toka Tū AkeWhat do I need to know about insurance?
  5. Make insurance a condition of your offer where appropriate. Discuss suitable insurance conditions with your property lawyer before signing, especially if you're borrowing from a bank.

One important New Zealand-specific point: Natural Hazards Commission (NHC) cover is not a substitute for full home insurance. It provides cover for certain natural hazards and limited areas of land, but storm and flood damage to the house itself generally relies on your private policy. Cover for storm, flood, and landslide damage :: Natural Hazards Commission Toka Tū AkeAbout natural hazards cover :: Natural Hazards Commission Toka Tū Ake

Is buying in Gisborne a bad idea because of insurance?

Not necessarily. The key is the individual property's exposure and insurance terms. A house on stable, higher ground with no concerning claims history may be a very different proposition from a low-lying house that has flooded previously or a property on an eroding coastal slope.

If you have a particular property in mind, do you know its street address or the general area of Gisborne you're considering? I can help you identify which hazards to investigate and what to ask the insurer before you commit.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I'm thinking of buying a house in Gisborne. Is there anything about the area that could affect getting insurance?

When buying a house in Gisborne, several region-specific factors can significantly affect your ability to secure home insurance, as well as the cost and terms of your policy.

1. Risk-Based Pricing and Natural Hazards

New Zealand insurers widely use risk-based pricing, meaning your premiums and acceptance terms are tightly linked to specific, property-level data rather than just a broad regional average. Gisborne has a distinct hazard profile that insurers closely evaluate:

  • Flooding and Storms: Gisborne has a history of significant weather events, heavy rainfall, and severe flooding (exacerbated by ex-tropical cyclones and regional geography). Insurers run advanced flood-risk modeling for rivers and rainfall. If a property is located in a known flood plain or low-lying area, you may face higher excesses, steep premium increases, or exclusions for flood-related damage.
  • Landslips and Erosion: The region features extensive hill country and erodible soils (such as local papa rock formations). Properties built near slopes, cliffs, or areas prone to historical slips face heightened scrutiny regarding land stability.
  • Earthquake Risk: Like much of the country, Gisborne sits in an active seismic region. While standard private house insurance combined with the Natural Hazards Commission (NHC / Toka Tū Ake) covers standard earthquake damage, a property's proximity to active fault lines and its specific foundation type will factor into the risk assessment.

2. Historical Claims and Unresolved Damage

  • Property Claims History: Because Gisborne has experienced severe weather events in recent years, many properties carry a history of natural hazard claims. Insurers check databases like the Natural Hazard Portal and the Insurance Claims Register.
  • Incomplete Repairs: If a house you are looking at was previously damaged in a storm or flood, you must verify whether all insurance-backed repairs were fully and properly completed. Insurers will generally hesitate—or outright refuse—to issue a new policy if there is outstanding, un-repaired damage or a history of poorly managed previous claims.
  • Assignment of Claims: If you are buying a home that has open or unsettled claims from a recent weather event, you will need a formal Deed of Assignment to transfer the claim rights from the vendor to you, which requires careful coordination with both the insurer and the NHC.

3. Practical Steps Before You Buy

To protect yourself from unexpected insurance hurdles or uninsurable properties, take these steps during your due diligence process:

  • Shop Around Early: Do not wait until settlement to think about insurance. Contact insurers or a broker before going unconditional on a property, providing them with the exact address. They can run the property's risk profile to tell you upfront what the premiums, excesses, or exclusions will look like.
  • Check the Land Information Memorandum (LIM): Order a council LIM report and check the property title for any notices (such as a section 72 notice under the Building Act), which indicate if the land is known to be subject to natural hazards. Insurers use similar data, and council notations can heavily impact your coverage.
  • Investigate Past Damage: Use the NHC's Natural Hazard Portal to check if past claims have been registered against the address, and ask the vendor for details and documentation of any historical storm or flood repairs.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I'm thinking of buying a house in Gisborne. Is there anything about the area that could affect getting insurance?

AI Overview

Buying a house in Gisborne can be affected by high natural hazard risks—specifically severe flooding, cyclones, and landslips (such as those experienced during Cyclone Gabrielle)—which have led insurers to adopt strict risk-based pricing, higher premiums, or selective policy exclusions.

Key Factors Affecting Insurance in Gisborne

  • Flood and Storm Exposure: Low-lying areas, properties near rivers or flat plains face heightened flood risks. Insurers heavily factor property-specific flood maps into quotes, and some major insurers have restricted or declined new policies in high-risk zones.

  • Landslip and Erosion Risks: Hilly terrain and coastal or riverbank properties are prone to landslips. Land damage from storms and landslides involves a mix of private insurance and government support via the Natural Hazards Commission (NHC) (formerly EQC).

  • Risk-Based Pricing & Cost Increases: Insurers like Tower Insurance and others use granular modeling to set prices based on specific site risk rather than regional averages, meaning premiums in exposed areas can be significantly higher or subject to higher excesses.

  • Section 72 Notices: Properties with a Building Act Section 72 notice on the title (indicating known risks of inundation, erosion, or landslips) may face severe claim restrictions or rejections from insurers.

Steps to Take Before You Buy

  1. Check the LIM (Land Information Memorandum): Request a Gisborne District Council LIM report to see past hazard notes, flood zones, or Section 72 notices.

  2. Get Pre-Quotes Early: Do not wait until after going unconditional. Run property-specific insurance quotes using tools like Tower's Risk Profile Tool or contact an insurance broker.

  3. Include an Insurance Clause: Make your purchase and sale agreement conditional on obtaining satisfactory home insurance.

If you have a specific address or suburb in mind in Gisborne, or if you know whether the property is low-lying or on a hill , I can share more details on the common hazards for that part of the region.

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I'm thinking of buying a house in Gisborne. Is there anything about the area that could affect getting insurance?

Purchasing a property in the Gisborne district involves navigating specific regional risk factors that New Zealand insurance providers closely evaluate. Following significant weather events in recent years—such as Cyclone Gabrielle—insurers have become increasingly sophisticated and cautious regarding regional risk mapping, local topography, and historical weather impacts.

Key factors that could affect getting insurance or influence your premiums and terms in Gisborne include:

  • Flood and Storm Risk: Parts of the Gisborne region and Tairāwhiti floodplains carry heightened vulnerability to severe weather and river flooding. Insurers check council hazard maps extensively. Properties categorised under specific risk groupings or those that have a history of inundation may face higher excesses, increased premiums, or exclusions for flood damage. You can review the local context through the Gisborne District Council property files and hazard mapping.
  • Landslide and Erosion Vulnerability: The region's distinct soft-rock geology (such as heavily erodible mudstone/poverty bay flats and hill country) combined with high rainfall means slope stability and landslips are major considerations. Insurers will look closely at the stability of any banks or steep slopes on or near the section.
  • Natural Hazards Cover (NHCover): Your standard residential fire and general insurance policy includes the government-backed Natural Hazards Commission levy (managed under the Natural Hazards Insurance Act). While this provides a first layer of natural disaster cover for your home and land (such as earthquakes, landslides, or flood damage to land), private insurers factor in the local geographic risk profile when deciding whether to offer full structural replacement or what conditions to apply.
  • Council Classifications: Ongoing post-cyclone categorisations of severely affected land mean that if a specific address falls into a provisional high-risk or managed retreat category, obtaining standard private insurance can become significantly restricted or conditional upon mitigation work.

Recommendation: Always obtain a property-specific LIM (Land Information Memorandum) from the council and request an insurance quote or provisional cover confirmation for the exact address before going unconditional on a property purchase.

To help narrow down what to look out for, could you tell me:

  • Are you looking at a property in Gisborne city or out in the rural hill country/coastal settlements?
  • Is the property near a major river or steep slope?
Ask anything

Captured 11 October 2026