Search studies, brands and more…⌘ KExplore research

Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

Show all 372

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    372rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    1,476rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    9,014rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    97rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    659rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

    94rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    75rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    71rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    1,017rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

    112rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    3,828rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    13,048rows

    Download recorded source urls (CSV)

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

    88rows

    Download matched consumer platform membership (CSV)

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

    124rows

    Download matched regional platform membership (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I'm thinking of buying a house in Marlborough. Is there anything about the area that could affect getting insurance?

Yes. Marlborough has several location-specific risks that are worth checking before you buy a house, because they can affect whether insurers will offer cover, what exclusions apply, and how much you pay. The important thing is that risk can vary significantly between properties, even within the same town or neighbourhood.

For a house in Marlborough, New Zealand, I would pay particular attention to earthquake damage, flooding, coastal hazards, wildfire exposure and the property's history of insurance claims or damage.

The main insurance risks in Marlborough

1. Earthquakes and land damage

High priority

Marlborough is in a seismically active part of New Zealand, with the 2016 Kaikōura earthquake demonstrating the potential for serious damage to buildings, roads and land.

  • Check for previous earthquake damage, repairs, foundation movement and retaining-wall problems.
  • Ask whether the property has any unresolved insurance claims or earthquake-related exclusions.
  • Understand the difference between cover for the house itself and cover for land damage, which can have different rules and limits.

2. Flooding and surface water

High priority

Flood risk can affect properties near rivers, streams, low-lying land and poorly drained areas. Heavy rain can also cause surface-water flooding away from obvious waterways.

  • Check council flood-hazard maps and the property's natural drainage.
  • Ask about previous flooding, water entering the house, and flood-related claims.
  • Confirm explicitly whether the insurer will cover flood damage and whether any special excess or exclusions apply.

3. Coastal erosion, inundation and slips

Coastal and Sounds properties can have extra exposure to sea-level rise, coastal erosion, storm surge, slope instability and landslides. Some homes may be difficult to access after a major event.

  • Check coastal inundation and erosion maps, especially for low-lying waterfront sites.
  • Look for steep slopes, unstable ground, large retaining walls and signs of past slips.
  • Ask how the policy treats landslips, gradual erosion and damage caused by land movement.

4. Wildfire and rural isolation

Dry summer conditions and surrounding vegetation can increase wildfire exposure in some parts of Marlborough, particularly rural properties and homes near scrub or forest.

  • Check the vegetation and terrain around the house.
  • Find out whether fire-service access, water supply and defensible space could be concerns.
  • For remote homes, confirm that the insurer accepts the property's access, construction type and water supply.

5. Building condition and previous damage

Sometimes the biggest obstacle isn't the region but the individual house: older foundations, unconsented alterations, deferred maintenance, moisture problems or incomplete repairs.

  • Obtain a thorough building inspection.
  • Check the property's insurance and claims history where available.
  • Be especially careful with properties that have had earthquake, flood or landslip damage.

Where in Marlborough deserves extra scrutiny?

The following are broad patterns, not a verdict on any particular property.

Property type or setting What I would investigate first
Low-lying Wairau Plains River flooding, surface water and liquefaction
Coastal homes and the Marlborough Sounds Coastal inundation, slips, erosion and access
Steep hillside properties Landslip history, retaining walls and foundations
Rural homes surrounded by vegetation Wildfire exposure, water supply and emergency access
Older homes or earthquake-damaged properties Repair records, structural condition and insurance exclusions

Marlborough District Council identifies flooding, land instability, earthquakes, storm surges and fire among the region's natural hazards. It also provides hazard maps and property information to help investigate individual sites. Natural HazardsSmart MapsMarlborough District Sea Level Rise Assessment

How to check whether a house will be insurable

I would do these checks before making an unconditional offer.

  1. Get an insurance quote for the exact address. Contact at least two insurers or an insurance broker. Disclose any known damage, previous claims and hazards, and ask whether full replacement cover is available.
  2. Check the council's property records and LIM. Look for flood and liquefaction hazards, slips, consents, past damage and relevant engineering reports. Start with Marlborough District Council Smart Maps and its natural hazards information. Smart MapsUnderstanding the impact of natural hazards
  3. Ask about previous natural-hazard claims. Find out whether repairs were completed, whether any claim remains unresolved, and whether any special limitations on cover apply. Previous damage that has not been adequately addressed can be particularly important. Section notices :: Natural Hazards Commission Toka Tū AkeCheck natural hazard risks when house hunting :: Natural Hazards Commission Toka Tū Ake
  4. Get the insurer's terms in writing. Check the premium, excesses, exclusions, sum insured and any conditions that must be met before cover starts. A quote alone may not guarantee final acceptance.
  5. Make insurance a condition of your purchase. Discuss suitable finance and insurance conditions with your solicitor before signing. Don't assume that because the seller has insurance, you will be able to obtain equivalent cover.

One important point about New Zealand natural-hazard cover

The Natural Hazards Commission Toka Tū Ake provides a first layer of statutory cover for eligible residential buildings and some residential land when the property has qualifying private fire insurance. It does not mean every type of damage or every part of a property is fully insured. Private insurance terms and the circumstances of the damage still matter. About natural hazards cover :: Natural Hazards Commission Toka Tū AkeNatural Hazards Insurance Act :: Natural Hazards Commission Toka Tū Ake

You can read the official explanation here: Natural Hazards Commission — understanding your cover.

My recommendation

I wouldn't rule out Marlborough because of insurance concerns alone. I'd focus on getting the specific property's insurance confirmed early, especially if it's near a river, on a steep slope, close to the coast, or has a history of earthquake damage.

Are you looking mainly at Blenheim and the surrounding plains, Picton and the Marlborough Sounds, or rural Marlborough more generally? The insurance issues can be quite different between those settings.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I'm thinking of buying a house in Marlborough. Is there anything about the area that could affect getting insurance?

When buying a house in Marlborough, several region-specific factors can affect your ability to secure home insurance, as well as influence your premiums and terms. Insurers in New Zealand increasingly use risk-based pricing, meaning the specific location, topography, and hazard exposure of a property dictate its insurability and cost.

Key factors to keep in mind regarding insurance in Marlborough include:

1. Natural Hazards and Risk Profiles

Marlborough is prone to certain natural hazards, which insurers evaluate closely using advanced mapping data:

  • Earthquake Risk: The wider top-of-the-south region has active fault lines (such as the Awatere and Wairau faults), and seismic activity is a consideration across the area. Insurers look at a home's age, construction type, and foundation integrity (e.g., whether older piles are well-braced or if unreinforced brick/masonry is present).
  • Flooding and Storms: Low-lying areas, properties near rivers or waterways (such as the Wairau River plains), and coastal spots can be vulnerable to heavy rainfall and storm events. Marlborough has experienced significant weather and flooding events in the past, making a property’s flood history and elevation critical factors.
  • Landslips and Slopes: Properties built on steep hillsides, near cliffs, or on sloping terrain carry a higher risk of land movement, which affects both private insurance and land cover assessments.

2. Risk-Based Pricing and Individual Property Ratings

Major New Zealand insurers assess risk at an individual address level rather than just applying a flat regional rate. When you apply for insurance, companies will look at:

  • Risk Ratings: Many insurers generate specific risk scores for earthquakes, floods, landslides, and coastal surges for the exact address you are looking at.
  • Premiums and Excesses: If a property has a history of flooding or sits on a high-risk slope or fault zone, you may face higher premiums, higher specific excesses (the amount you pay out-of-pocket before insurance kicks in), or exclusions for certain types of pre-existing vulnerability.

3. The Two-Tier New Zealand Insurance System

It is helpful to remember how home insurance operates nationwide alongside the government-backed Natural Hazards Commission (NHC, formerly EQC):

  • NHC Cover: Your private insurance policy includes a levy that provides government-backed natural hazards cover for damage up to $300,000 plus GST for the home, alongside specific land cover.
  • Private Insurer Cover: Private insurers cover anything above that cap (up to your total sum insured) and handle direct perils like storm-driven flooding to the building itself.

Practical Steps Before Buying:

  • Check the LIM (Land Information Memorandum): Request the local council LIM report for the property. It contains historical data on consents, hazards, and any past flooding or land stability issues noted by the council.
  • Get Quotes Early: Never wait until unconditional purchase to check insurance. Contact insurance providers with the specific address before you go unconditional. They can run the property through their risk-modelling software and tell you upfront what the premiums, excesses, or any special terms will look like.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I'm thinking of buying a house in Marlborough. Is there anything about the area that could affect getting insurance?

AI Overview

Yes, buying a home in the Marlborough region comes with specific natural hazard risks that can significantly impact both your ability to secure insurance and the cost of your premiums.

New Zealand insurers utilize address-specific, risk-based pricing. This means insurance companies evaluate individual properties using granular climate and seismic models rather than average risk across a suburb. For some high-risk properties in Marlborough, primary insurers have even stepped away from offering automatic online quotes.

The core environmental and geographic factors in Marlborough that affect insurance availability include:

1. Seismic and Earthquake Risk

  • Active Fault Lines: The Wairau and Awatere fault lines run directly through Marlborough. The region sits within one of the highest seismic risk zones in New Zealand.

  • Liquefaction & Ground Damage: Properties located on soft, alluvial soils (common in parts of the lower Wairau Valley and around Blenheim) carry a high risk of liquefaction during an earthquake. This severely impacts premium prices.

2. Severe Flooding

  • River Catchments: Marlborough has a long history of major river floods, particularly within the Wairau River catchment.

  • Stopbanks and Overlays: While regional flood protection systems exist, insurers closely look at local council hazard overlays. If a property falls within a designated floodplain or has an active "Section 72" natural hazard notice on its title, private insurers may decline coverage or entirely exclude natural disaster damage.

3. Land Instability and Landslides

  • The Marlborough Sounds: If you are looking at properties in the Marlborough Sounds , land instability is a major risk factor. Heavy rainfall events routinely trigger severe landslides, slips, and coastal cliff collapses in this steep topography.

  • Isolation and Fire Risk: Many Sounds properties are water-access only or geographically isolated. Insurers penalize homes that lack a council-connected water supply or sit too far from a fire station because extinguishing a fire is significantly harder.

4. Coastal Inundation and Storm Surges

  • Low-lying coastal areas and properties hugging the extensive coastline face rising premiums due to the risks of sea surges and coastal erosion during major storm events.

Proactive Steps Before Making an Offer

To protect yourself from going unconditional on an uninsurable home, complete these steps during your due diligence:

  • Get a LIM Report Immediately: Councils are legally required to provide standardized, plain-language natural hazard mapping and histories in every Land Information Memorandum (LIM). Look closely for any flood, erosion, or seismic designations.

  • Check for Prior Claims: Use the Natural Hazards Commission Toka Tū Ake Portal to see if the specific address has historical earthquake or land damage claims.

  • Make Insurance a Condition of Purchase: Never assume a property is insurable. Always include a specific "subject to satisfactory insurance" clause in your Sale and Purchase Agreement. Get formal quotes from multiple insurers before making the contract unconditional.

If you would like to narrow down your options, tell me:

  • What specific part of Marlborough are you looking at (e.g., Blenheim, Renwick, or the Sounds)?

  • What is the approximate age of the house?

I can give you more targeted insights on what insurers will look for.

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I'm thinking of buying a house in Marlborough. Is there anything about the area that could affect getting insurance?

Buying a property in the Marlborough region involves considering specific regional and site-specific environmental factors that New Zealand insurance companies increasingly evaluate under risk-based pricing models. Insurers look closely at individual hazard profiles rather than just broad regional averages.

Key regional factors in Marlborough that can affect home insurance availability, conditions, or premium costs include:

  • Flood Risk: Certain low-lying areas, properties near major river systems (such as the Wairau River plains), or pockets prone to surface runoff during heavy rain events face higher flood risk. Insurers use granular mapping data for river and rainfall flooding, and a history of flooding or designation in a flood zone can lead to higher excesses, increased premiums, or specific exclusions.

  • Earthquake and Seismic Activity: Marlborough sits in an active tectonic zone with multiple fault lines (such as the Wairau Fault and nearby Cook Strait/Kaikōura fault systems). While standard residential policies cover seismic damage—backed by the government-backed Natural Hazards Commission Toka Tū Ake (NHCover)—high seismic risk mapping can influence private insurer premium calculations for the structural portion above the statutory cap.

  • Landslip and Slope Stability: Properties situated in the steep sounds, hill country, or elevated residential fringes (such as parts of the Wither Hills or Queen Charlotte/Pelorus Sounds accessways) carry higher landslide or slope-failure risk. Geotechnical instability or evidence of historical movement heavily influences underwriting and can require specialized reports. [Tower Insurance NZ]

  • Wildfire Risk: Rural, semi-rural, or lifestyle properties surrounded by dry-prone vegetation, scrub, or forestry in Marlborough’s drier summer climate face elevated wildfire exposure. Insurers may evaluate the clearance around dwellings and local fire-fighting access.

To perform due diligence on a specific address before unconditional purchase:

  1. Request a Land Information Memorandum (LIM) Report from the Marlborough District Council to check for recorded natural hazards, flood proneness, or building file notations. [Initio Insurance NZ]
  2. Contact an insurance provider early to run a property-specific risk profile and obtain a formal quote before entering a binding agreement. [Tower Insurance NZ]

If you have a specific address or suburb in mind (e.g., Blenheim town, Renwick, or the Marlborough Sounds), or know the land contours and proximity to water , let me know and I can detail what specific local hazard overlays apply there.

Ask anything

Captured 11 October 2026