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Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

Show all 372

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    372rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    1,476rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    9,014rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    97rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    659rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

    94rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    75rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    71rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    1,017rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

    112rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    3,828rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    13,048rows

    Download recorded source urls (CSV)

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

    88rows

    Download matched consumer platform membership (CSV)

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

    124rows

    Download matched regional platform membership (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I'm looking for house insurance in Gisborne. Which insurers should I look at?

If you're looking for house insurance in Gisborne, New Zealand, I'd start by comparing several major insurers rather than choosing based on price alone. Gisborne's exposure to flooding, cyclones, earthquakes and coastal hazards makes the details of your cover particularly important. House Insurance Gisborne 2026 | Compare EstimatesAbout natural hazards cover :: Natural Hazards Commission Toka Tū Ake

Insurers worth comparing

AA Insurance

A good starting point for a standard owner-occupied home. Request a quote and check the excesses and natural-hazard exclusions.

Get a quote or explore cover

AMI

Worth including in your comparison for home insurance, especially if you want to compare premiums and excess options.

Get a quote or explore cover

State

Another mainstream option to quote alongside AA and AMI. Compare its policy limits, rebuild cover and treatment of storm or flood damage.

Get a quote or explore cover

Tower

Worth comparing for its home policy and the cover offered for your particular Gisborne address.

Get a quote or explore cover

MAS

A useful additional quote to consider. MAS offers different home-cover options, including full area replacement and agreed-value cover, subject to eligibility and policy terms. House Insurance

Explore MAS house insurance

FMG

Particularly worth checking if your property is on a lifestyle block, rural section or working farm.

Explore FMG insurance

These are a shortlist to approach, not a guarantee that every property or hazard will be accepted. Confirm availability and terms for your specific address.

Two more options worth considering

What matters most for a Gisborne property

Before choosing, compare these four things:

  1. Flood and storm damage: Ask explicitly whether building damage from flooding, surface water, river overflow and cyclones is covered, and what exclusions or special excesses apply.
  2. Earthquake and landslip: Check how private insurance works alongside the government's Natural Hazards Commission cover, known as NHCover. NHCover provides capped building cover for eligible natural-hazard damage; storm and flood cover from the scheme applies to land, not the building itself. About natural hazards cover :: Natural Hazards Commission Toka Tū AkeNHCover: What natural disaster cover is included in house in
  3. Rebuild cover: Check that the insured amount reflects the cost of rebuilding, including demolition and professional fees, rather than the property's market value.
  4. Temporary accommodation: Compare the dollar limit and how long you can claim if the house becomes uninhabitable after an insured event. How to get the best house and contents insuranceWill insurance cover you if you can't live at home after a natural disaster?

For independent comparisons, start with Consumer NZ's house insurance guide.

If you'd prefer help from a local broker

A broker may be useful if your property has a history of flooding, is near a river or coastline, or has been difficult to insure.

These brokerages have Gisborne offices listed in local business results.

Let me narrow down the best options for you

One important question: is the house you're insuring your own home, a rental investment, or a holiday home?

That will help me narrow the shortlist to the most relevant insurers and cover types.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I'm looking for house insurance in Gisborne. Which insurers should I look at?

When looking for house insurance in New Zealand, several major direct insurers and alternative providers operate nationally, though availability, risk-grading, and premiums can vary depending on the specific location and natural hazard risks (such as flood or earthquake exposure).

The main insurers and options to look at include:

1. Major Direct Insurers (Sum Insured Models)

Most mainstream insurers in New Zealand operate on a sum insured basis, meaning you nominate a set maximum amount to rebuild your home.

  • Tower: Well-known for offering flexible tiered cover levels (e.g., Standard, Plus, Premium) and risk-based pricing that factors in specific natural hazard data.
  • AMI & State: Both are major brands under the IAG umbrella. They offer comprehensive home policies (such as AMI's Home Plus) that frequently include features like temporary accommodation, gradual damage, and sustainability upgrade allowances.
  • AA Insurance: Frequently top-rated for customer service and claims handling in consumer surveys, offering comprehensive house policies.
  • AMP: Provides flexible home insurance options featuring additional buffer benefits (such as their SumExtra add-on for total losses under specific conditions).

2. Alternative & Full-Replacement Options

  • MAS (Medical Assurance Society): Uniquely offers a full area replacement policy rather than a fixed sum insured for qualifying members. This means it covers the actual cost to rebuild your home regardless of construction inflation spikes, which can be valuable given rising building costs.
  • Initio: A popular online-focused insurer known for providing quick, transparent quotes and accommodating properties or risk profiles that mainstream insurers sometimes hesitate on.

3. Using Insurance Brokers

Because regions like the Tairāwhiti / Gisborne area can face distinct regional weather and natural hazard risk profiles (such as heavy rainfall and flooding events), some homeowners prefer using local or independent insurance brokers to shop the market on their behalf. Brokers can access wholesale or underwriter markets that aren't always available directly online. Examples include:

  • Emerre & Hathaway (A long-standing local Gisborne brokerage handling domestic and rural/residential covers).
  • Aon Gisborne (Part of a major global broker network with local advisors).

Tips for Getting Quotes in Gisborne:

  • Check Natural Hazard Ratings: Insurers heavily weight risk-based pricing (flood zones, proximity to slips, etc.). Be prepared to provide accurate details about your property's exact address and construction type.
  • Calculate Rebuild Costs Accurately: If using a sum insured policy, use online calculators (like Cordell Sum Sure or those provided directly by insurers like Tower or AMI) to avoid being underinsured amid high construction inflation.
  • EQCover: Remember that all residential house insurance policies in New Zealand automatically include the Natural Hazards Commission (formerly EQC) levy and cover for qualifying earthquake, landslip, storm, or flood damage to land immediately surrounding your home.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I'm looking for house insurance in Gisborne. Which insurers should I look at?

AI Overview

When looking for house insurance in Gisborne , you should consider all major New Zealand general insurers , but you must approach them with an understanding of region-specific risk pricing. Because Gisborne has experienced severe weather events like Cyclone Gabrielle, insurers heavily utilize risk-based pricing, meaning quotes will vary significantly depending on your property's exact location, proximity to rivers or coastlines, and slope exposure.

The primary insurers operating at the country level that cover residential homes in Gisborne include:

Major Direct Insurers

  • State Insurance : One of New Zealand's largest direct personal lines insurers, managed under the IAG network. They provide standard sum-insured home policies.

  • AMI Insurance : Also part of the IAG group, AMI is a major provider across regional New Zealand and offers comprehensive building and contents coverage.

  • AA Insurance : A highly popular joint venture between the New Zealand Automobile Association and Suncorp. Note that while they have paused new policies in certain high-risk towns nationwide, they remain a core option to check for Gisborne, subject to individual property underwriting.

  • Tower Insurance : Tower uses a highly detailed, data-driven risk pricing model that assesses specific flood and landslide risks for individual coordinates. Your premium will directly reflect your property's localized risk profile.

Important Local Factors to Consider

  • Risk-Based Underwriting: Insurers in New Zealand are moving away from flat regional rates. If a property is near a known flood zone or unstable land in Gisborne, some insurers may price the policy higher, increase the excess, or occasionally refuse new cover entirely.

  • The Natural Hazards Commission (NHC): When you buy private home insurance, it automatically includes NHC cover (formerly EQCover). This government-backed portion covers damage to your residential land and building from earthquakes, landslips, and tsunamis up to a specific legislative cap, while your private insurer covers any loss above that cap. You cannot get NHC cover without a valid private insurance policy.

  • Mortgage Prerequisites: If you are buying a home in Gisborne with a bank loan, your lender will require active house insurance as a condition of the mortgage. Ensure you secure an unconditional insurance quote before finalizing any property purchase.

If you face difficulties getting a direct quote online due to the property's location, consider reaching out to an insurance broker (such as Rothbury, Gallagher, or Insurance Advisernet) who can negotiate custom underwriting terms with commercial providers.

To help narrow down your options, are you looking to insure an existing home you own, or are you in the process of buying a new property? If you know whether the property has any flood or landslip overlays on its council record, that can help guide the best approach.

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I'm looking for house insurance in Gisborne. Which insurers should I look at?

When looking for house insurance in New Zealand , the market is primarily backed by a few major corporate groups and underwriting companies, alongside direct insurers and independent options.

The main providers and brands you should look at include:

  • AA Insurance: Jointly owned (with Suncorp backing) and consistently rated highly for customer service and trust. They feature comprehensive standard policies that include accidental damage.

  • AMI Insurance: A major nationwide brand (underwritten by IAG) with a long history in New Zealand, offering widespread coverage and online quoting tools.

  • State Insurance: Another major IAG-owned brand operating alongside AMI with its own specific policy wordings, pricing structures, and online management.

  • Tower Insurance: A distinct New Zealand-headquartered, exchange-listed insurer known for flexible digital platforms and frequently running online-quote promotions.

  • FMG (Farmers Mutual Group): Particularly relevant if your property has rural, lifestyle block, or regional characteristics, as they specialise in provincial and rural New Zealand properties.

  • NZI / Vero: Major commercial and domestic insurers operating heavily through broker networks rather than just direct-to-consumer channels.

Tips for Getting Quotes

  • Check independent aggregators or brokers: Regional or independent brokers can sometimes access specialized underwriting or handle unique regional risk factors (such as flood or storm exposure common to the East Coast) that standard direct online calculators might flag or price steeply.

  • Compare policy details: Ensure you look closely at the definition of sum insured calculators (e.g., Cordell Sum Sure or similar calculators used by AMI) and natural disaster/excess amounts, as these vary significantly across providers.

  • Shop around annually: Insurers often provide competitive introductory deals for new policies, so comparing multiple quotes side-by-side is key.

If you'd like, let me know:

  • Is the property a standard residential home , a rental/investment , or a rural/lifestyle property?
  • Do you prefer dealing directly with an insurer or through a local broker?

I can help narrow down which specific provider or approach fits your situation best.

Ask anything

Captured 11 October 2026