ChatGPT · New Zealand
My house is in an area that has flooded before. Which NZ house insurers should I look at?
If your house in New Zealand is in an area that has flooded before, I’d look at several insurers rather than assuming your home is uninsurable. The key question is whether an insurer will cover your specific property for future flooding, on what terms, and at what excess or premium.
A history of flooding can affect whether an insurer offers cover, the price, exclusions, and whether the property is insured for certain types of water damage. Two houses in the same area can receive different decisions.
NZ house insurers to approach
I’d start by comparing these established providers and asking each one to assess your exact address.
- AMI
AMI explicitly advertises cover for storm and flood damage to homes. Ask how the previous flooding at your address affects eligibility, the excess and the premium.
Contact: 0800 100 200
Home insurance and quotes · Flood-risk and land categories
Source: AMI's published cover information. Home Insurance | Quote & Buy Home InsuranceLand Categorisation
- AA Insurance
AA Insurance advertises storm and flood damage cover and specifically asks applicants about flood risk, previous damage and mitigation work. Be upfront about your property's history when requesting a quote.
Source: AA Insurance's home cover and quote questions. Home Insurance - get a quote and buy onlineQuote
- State Insurance
Include State in your comparison and ask for written confirmation of flood cover, any special excess and whether your property needs risk-reduction work.
- Tower Insurance
Request an address-specific assessment. Check whether the offered policy covers flood damage to the building, rather than assuming general storm cover is sufficient.
- FMG
Worth approaching, particularly if you own a rural property or lifestyle block. Ask whether your property type and specific flood exposure fit its underwriting criteria.
FMG home insurance information
These are a shortlist to approach, not a guarantee that each will insure a flood-exposed property. Consumer NZ's house insurance comparison also includes providers such as MAS, Initio, Trade Me Insurance and AMP. Best house and contents insuranceHome Insurance Policy Wording
What to ask each insurer
Don't just ask, “Do you cover floods?” Give them your address and flood history, then ask these specific questions:
- Will you insure this exact property? Does its previous flooding affect acceptance or renewal?
- What flood damage is covered? Ask about river or stream overflow, surface-water runoff, stormwater backing up, and water entering the house.
- Is there a separate flood excess? Ask how much you would pay for a claim and whether any exclusions apply.
- What happens if the property floods again? Check building repairs, removal of debris, drying, and temporary accommodation limits.
- Are there conditions? Ask whether drainage improvements, floor-level changes or other mitigation measures are required.
- Will you confirm the terms in writing? Keep the quote and policy wording, including any special endorsements or exclusions.
Be particularly careful to distinguish flood damage to the house itself from damage to the surrounding land. New Zealand's Natural Hazards Commission Toka Tū Ake generally covers eligible residential land damage from storms and floods, while damage to the home itself is handled under your private policy. This is not full insurance for all land or flood losses. Cover for storm, flood, and landslide damage :: Natural Hazards Commission Toka Tū AkeNatural disaster insurance: what's covered for land affected
If standard insurers decline
Consider using a registered insurance broker who can approach insurers on your behalf and explain your property's risk history. Ask whether any insurer will offer restricted cover, such as fire-only insurance, if comprehensive cover isn't available. Be aware that fire-only cover will not protect you against a future flood.
You can also read Consumer NZ's guidance on buying house insurance.
One question that would help me narrow this down
When you say the area has flooded before, which situation best describes your house?
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Captured 11 October 2026