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Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

Show all 372

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    372rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    1,476rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    9,014rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    97rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    659rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

    94rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    75rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    71rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    1,017rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

    112rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    3,828rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    13,048rows

    Download recorded source urls (CSV)

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

    88rows

    Download matched consumer platform membership (CSV)

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

    124rows

    Download matched regional platform membership (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I'm thinking of buying a house in Nelson. Is there anything about the area that could affect getting insurance?

Yes. Nelson has a few location-specific risks worth checking before you buy a house, because they can affect whether a property can be insured, what the premium costs, and what excesses or exclusions apply. The important distinction is that a risk affecting one property doesn't necessarily apply to the whole Nelson area.

For a house purchase in New Zealand, I'd pay particular attention to flooding, landslides, wildfire exposure and the property's earthquake-related characteristics. I'd also check the insurance position before making an unconditional offer.

The main insurance issues to investigate

1. Flooding and stormwater

Low-lying properties, homes near rivers or streams, and sites where rainwater collects may face higher insurance costs or restrictions. Nelson's flood mapping includes current and future scenarios, and the council notes that some local surface-water and stormwater flooding may not appear on its river-flood maps. River and Stream Flooding

Check: the council's river and stream flood maps, local drainage and any history of flooding at the property.

2. Landslides and unstable slopes

Houses on steep hillsides, below slopes, or relying on retaining walls can have additional exposure to slope instability. A landslide can damage the building, foundations, accessways and surrounding land. Although New Zealand's natural hazards scheme provides some cover, it has limits, and private insurance covers the building costs above the applicable cap. Cover for storm, flood, and landslide damage :: Natural Hazards Commission Toka Tū Ake

Check: the slope-stability map, retaining-wall condition, geotechnical reports and any previous landslip claims.

3. Wildfire and vegetation exposure

A house bordering scrub, bush or forest, especially on a dry, exposed hillside, deserves extra scrutiny for fire risk. Ask insurers whether the property's surroundings affect its eligibility, premium, excess or fire-related terms.

Check: vegetation close to the house, firefighting access, water supply and the insurer's assessment of the specific site.

4. Coastal flooding and sea-level rise

If you're considering a low-lying coastal property, tidal inundation, storm surge and wave run-up may be relevant, even if the house isn't directly on the waterfront. Nelson City Council's coastal maps include projections for 2050, 2080 and 2130. Coastal Flooding

Check: the coastal flooding maps and whether the insurer has considered future coastal exposure.

5. Earthquakes, fault rupture and liquefaction

Earthquake cover is a standard part of New Zealand's natural hazards insurance framework for eligible insured homes, but that does not guarantee every property will be accepted on the same terms by a private insurer. Ground conditions, known fault hazards, foundations and previous structural damage can all matter. FaultAbout natural hazards cover :: Natural Hazards Commission Toka Tū Ake

Check: fault and liquefaction maps, building reports, foundation details and any earthquake-repair history.

Can these risks actually prevent you from getting insurance?

Yes, potentially. The Insurance Council of New Zealand has explained that insurers assess properties individually, and their responses to identified natural hazards can include:

  • Higher premiums.
  • Higher excesses for particular types of damage.
  • Specific exclusions or restrictions.
  • In more serious cases, declining to offer or renew cover.

A hazard notation on a council report doesn't automatically mean insurance will be refused. Different insurers can reach different decisions for the same property. 23 September 2024

Also, don't assume that the Natural Hazards Commission (NHC) cover makes a property fully insured. Its cover is subject to eligibility rules and limits, while private insurance is important for the remainder of the building's insured value. Cover for storm, flood, and landslide damage :: Natural Hazards Commission Toka Tū AkeAbout natural hazards cover :: Natural Hazards Commission Toka Tū Ake

My recommended checks before you commit

I'd work through these in order.

  1. Get an insurance quote for the exact property. Give the insurer the address and disclose any known hazards. Ask for confirmation of the cover, premium, excesses and exclusions in writing. If one insurer declines, try another insurer or an insurance broker.
  2. Obtain the LIM and council property file. Look for flood or slope-instability notations, natural-hazard notices, previous damage and whether building work was consented. Nelson City Council explains how to obtain these in its LIM guidance. Land Information Memorandum (LIM) Reports
  3. Check previous natural-hazard claims. The Natural Hazards Portal includes information about settled natural-hazard claims. Ask the seller about claims and repairs, and check that any work was properly completed. Before you make an offer on a house :: Natural Hazards Commission Toka Tū AkeUnderstanding the impact of natural hazards
  4. Ask your lawyer about the sale conditions. Make sure you understand the insurance requirements and any relevant title notices before you become unconditionally committed. A section 72 notice can have serious implications for natural-hazard claims. About natural hazards cover :: Natural Hazards Commission Toka Tū AkeNZLS

My strongest advice is to confirm that you can obtain acceptable insurance before making an unconditional offer, rather than relying on the seller's existing policy or assuming a bank will accept the property.

One question that would help me narrow this down

Are you looking at a particular house in Nelson already, or are you still deciding which parts of Nelson to search in?

If you have a listing or property address, I can help you work through the relevant hazard maps and identify the insurance questions to ask before you buy.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I'm thinking of buying a house in Nelson. Is there anything about the area that could affect getting insurance?

Yes. When buying a house in Nelson, several region-specific factors can significantly affect your ability to secure home insurance, as well as the cost of your premiums.

Insurers across New Zealand widely use risk-based pricing (address-by-address modelling), meaning your specific location, topography, and local hazard exposure dictate your insurance terms. For Nelson, the key factors to keep in mind include:

1. Flood Risk

  • The Context: Nelson has experienced significant severe weather and major flooding events in the past (such as the severe storms and floods in August 2022).
  • Insurance Impact: Properties situated near rivers, low-lying areas, or stormwater bottlenecks face heightened scrutiny. While private insurers cover storm and flood damage to your actual house, high-risk flood zones can attract steep excesses, dramatic premium increases, or—in extreme cases—difficulties obtaining comprehensive coverage.

2. Landslips and Slope Stability (Geotechnical Risk)

  • The Context: Nelson features many residential properties built on steep hillsides or sloping terrain. The area is also historically known for localized land movement zones (such as the Tāhunanui Slump area).
  • Insurance Impact: Insurers closely evaluate proximity to cliffs, steep banks, and historical slip zones. Landslides are treated as natural disasters where the government-backed Natural Hazards Commission (NHC) and private insurers share liability. However, properties with a high risk of landslip may face high premiums, specific policy exclusions, or requirements for engineering reports before an insurer will bind a policy.

3. Section 72 Notices and Council Records

  • The Context: Under the Building Act, local councils can place a notification on a property’s title (known as a Section 72 notice) if the land is subject to or likely to be affected by natural hazards like erosion, falling debris, subsidence, slippage, or inundation.
  • Insurance Impact: If a property has a Section 72 notice or flags on its Land Information Memorandum (LIM), private insurers and the NHC may view future damage tied to that specific hazard differently, sometimes declining claims or adjusting coverage.

What you should do before buying:

  • Check Insurance Early: Never wait until unconditional purchase day to think about insurance. Obtain a quote early in the due diligence process by providing the exact address to major insurers. Some providers offer online property risk profiles that outline hazard ratings for floods, earthquakes, and landslips.
  • Review the LIM and Property File: Carefully check the council LIM and property files for past weather damage, retaining wall consents, or natural hazard notations.
  • Check Earthquake and Claims History: Review whether the property or land has open or past claims history with the NHC.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I'm thinking of buying a house in Nelson. Is there anything about the area that could affect getting insurance?

AI Overview

Yes, buying a property in Nelson comes with distinct factors that can significantly impact your ability to get home insurance. Due to the region's geography and historical weather events, major New Zealand insurers now use address-by-address risk-based pricing , which directly ties your premium and policy approval to the specific natural hazard profile of that property.

Nelson has several specific hazard considerations that insurers scrutinize closely:

⚠️ Key Hazard Risks in Nelson

  • Landslide and Slope Instability: Following severe weather events like the devastating August 2022 rainfall, slope risk is a primary concern for local insurers. Properties on or below steep hillsides face heightened scrutiny, particularly areas around the Tāhunanui Slump zone, where landslide risks are actively monitored.

  • Flooding and Coastal Inundation: Low-lying areas, properties near the Maitai River, and coastal zones (such as parts of Rocks Road) face increased risk from river flooding and rising sea levels.

  • Council Hazard Maps: The Nelson City Council has introduced updated hazard susceptibility overlays (including flood and slope stability mapping). Real estate and insurance experts have noted these maps have had a "chilling effect" on some properties, making it much harder or costlier to secure new coverage if a house falls within a shaded risk zone.

💸 What This Means for You as a Buyer

  • Higher Premiums or Excesses: If a property is flagged for risk, an insurer may still cover it but charge a much higher premium or apply specific, elevated excesses for flood or landslip damage.

  • Coverage Exclusions or Outright Refusal: In high-risk pockets, some private insurers are refusing to take on new clients altogether. Remember, if you cannot get private house insurance, you also cannot access the first-layer Natural Hazards Commission (NHC) Toka Tū Ake cover.

  • Mortgage Complications: In New Zealand, banks will not finalize or fund a home loan unless you can prove you have unconditional house insurance arranged for settlement day. Falling through on insurance can break your finance approval.

🔍 Crucial Steps Before You Buy

To protect yourself, make sure to follow these essential steps during your property search:

  1. Request a LIM Report Immediately: Check the Land Information Memorandum (LIM) for any natural hazard notices, Building Act Section 71 or 72 endorsements (which flag hazard-prone land), or historical flooding/slip data.

  2. Make Insurance a Condition of Your Offer: Never buy a house in Nelson unconditionally without checking insurance first. Always include a specific "subject to satisfactory insurance" clause in your Sale and Purchase Agreement.

  3. Shop Around Early: Do not assume a policy transfer from the previous owner is automatic. Call multiple insurance providers with the exact address as soon as you are seriously interested in a home to see if they will take it on and at what price.

Are you looking at properties in a specific part of Nelson, such as the hillsides, central city, or coastal areas? Knowing the general topography you prefer can help narrow down the specific risks to watch out for.

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I'm thinking of buying a house in Nelson. Is there anything about the area that could affect getting insurance?

Yes, buying a house in Nelson involves specific local factors that can influence your ability to secure comprehensive home and contents insurance—or affect your premiums.

Key considerations for the Nelson property market include:

  • Hazard Overlays and Plan Change 29: Nelson City Council's planning framework (Plan Change 29) introduced and formalized updated natural hazard overlays covering slope instability, flooding, fault lines, and liquefaction. Insurers increasingly rely on these broad-brush council maps, which has led some private insurance providers to heavily scrutinize or hesitate on properties located within designated hazard zones.

  • Slip and Slope Risk: Nelson has multiple hillside residential areas, and properties sitting on or near slopes, or within known areas of historical movement (such as parts of the Tāhunanui Slump), can face stricter insurance terms or requirements for specific geotechnical reports.

  • Flooding and Coastal Inundation: Low-lying properties, areas close to river catchments, or coastal pockets vulnerable to sea-level rise and severe weather events face heightened exposure profiling from insurers.

  • Tightened Insurance Underwriting: Across New Zealand, private insurers are moving toward more granular, property-by-property risk assessment rather than general regional pricing. If a specific Nelson address has a history of flooding, or falls into a newly minted council hazard risk zone, you may encounter higher excesses, higher premiums, or exceptions for specific natural disaster damage.

Recommended steps before making an unconditional offer:

  1. Check the property's specific LIM (Land Information Memorandum) and the Nelson City Council Hazard Maps to see if it falls under any active hazard overlays. [Nelson City Council]
  2. Contact an insurance provider or broker with the specific address before going unconditional to get a formal quote and confirm standard coverage is available.

If you have a specific address or suburb in mind (such as the hills vs. flat areas), or know if it's near water or a steep slope, let me know and I can share more tailored details.

Ask anything

Captured 11 October 2026