Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

ChatGPT · New Zealand

How can we check our rebuild sum insured after renovating for a growing family?

If you’ve renovated your home to make more room for a growing family, the best time to check your rebuild sum insured is now — rather than waiting until your next renewal.

In New Zealand, your sum insured is the maximum amount your insurer will generally pay towards rebuilding your home after a major insured loss, subject to your policy terms. Renovations can increase the cost of rebuilding, particularly if you’ve added bedrooms, bathrooms, living space or higher-quality fittings. House & Contents Insurance: Sum Insured ExplainedHome renovation

Here’s a practical way to check whether your cover is still enough.

1. Recalculate your home's rebuild cost

Start with the home you have now

Check your current policy schedule and note the existing sum insured. Then update your home's details to reflect the completed renovations, including any extra floor area, bedrooms, bathrooms, storeys and changes to construction quality.

Use a rebuild cost calculator

Try the free Cotality Sum Sure calculator, available through many New Zealand insurers. Enter your home's current details rather than relying on an old estimate. Use the calculator provided or recommended by your insurer where possible.

Include the costs beyond the house itself

Check whether the estimate allows for demolition, debris removal, professional fees, consents, GST where applicable, and relevant features such as decks, driveways, fences, retaining walls and garages.

You can start with the Insurance Council of New Zealand's sum insured guidance and your insurer's calculator. Home Sum InsuredHouse & Contents Insurance: Sum Insured Explained

2. Check whether your renovations are fully reflected

Use this checklist to make sure nothing has been missed.

Rebuild review checklist

0 of 7 checked

Added floor area, bedrooms or bathrooms

Renovated kitchen, bathrooms and fixed fittings

Higher-spec materials or bespoke architectural features

Garage, sleepout, deck, patio or other additions

Driveways, fences, retaining walls and other outdoor structures

Demolition, debris removal, professional fees and consents

Possible increases in building costs during the insurance period

3. Decide whether you need a professional estimate

An online calculator is a useful starting point, but consider getting a rebuild assessment from a quantity surveyor or registered property valuer if you have:

  • Added a substantial extension or another storey.
  • Used expensive or non-standard materials and finishes.
  • A steep or difficult-to-access building site.
  • Significant retaining walls or other features that may need separate cover.

Ask your builder for the renovation plans, final floor area and specifications to help with the assessment. Remember that what you spent on renovations is not necessarily what it would cost to reconstruct them following a total loss. ICNZ Consumer Guide 2025 – Sum Insured: What it is and why it mattersHome Insurance Sum Insured - estimate rebuild costs

4. Update your insurer — don't just rely on renewal

Contact your insurer or broker and ask them to confirm:

  • Your current sum insured reflects the renovated house.
  • The policy covers the new floor area and features.
  • Whether special features need separate cover.
  • Whether GST is included in your sum insured.
  • Whether your policy is based on a fixed sum insured or offers a different form of replacement cover.

Also check your contents insurance. A growing family may have accumulated more beds, furniture, appliances, clothing and children's belongings, which could leave your contents cover inadequate too. How to get the best house and contents insuranceHouse & Contents Insurance: Sum Insured Explained

Where to start

Use the Cotality Sum Sure rebuild estimate information and check whether your insurer offers access to its calculator. The estimate is a guide, not a guarantee of the actual cost to rebuild. Online Property Rebuild Cost CalculatorHome Insurance Sum Insured - estimate rebuild costs

My recommendation: recalculate using your renovated home's details, compare the result with your current sum insured, and ask your insurer to update the cover now if needed. Review it again at each renewal and after future renovations.

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ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

How can we check our rebuild sum insured after renovating for a growing family?

Completing a renovation for a growing family (such as adding a bedroom, expanding the living space, or putting in an extra bathroom) means your old house insurance sum insured will likely be under-insured. In New Zealand, insurance policies operate strictly on a sum insured basis, meaning you are responsible for setting a figure that covers a complete rebuild from the ground up.

Updating and checking your rebuild sum insured after a renovation involves several key steps:

1. Update Your Property’s Specs

The fundamental drivers of a rebuild cost are floor area and quality of finishes. Gather your renovation details:

  • New Floor Area: Calculate the exact square meters added to your footprint (e.g., extensions). Even internal alterations that change layout or upgrade quality affect costs.
  • Materials and Specification: Did you upgrade from standard gib and carpet to high-end tiles, double glazing, or a custom kitchen? Insuring a property requires factoring in the current cost of those specific materials and modern building compliance standards.
  • External Additions: Don't forget secondary structures impacted or added during the re-vamp, such as expanded decks, retaining walls, or larger driveways.

2. Use a New Zealand Rebuild Calculator

Most major New Zealand insurers (such as AMI, State, Vero, and AMP) endorse or provide free access to the Cordell Sum Sure Calculator.

  • Input your updated address, or manually adjust the parameters to reflect your newly expanded floor plan and upgraded specifications.
  • Tip: These tools automatically account for standard demolition, debris removal, council consent fees, and professional fees (architects/engineers) which spike during a complete rebuild.

3. Consider a Professional Assessment for Custom Work

If your renovation involved complex architectural designs, high-end bespoke finishes, or if your home is on a difficult sloping section, an online calculator may not capture the total expense. For peace of mind:

  • Engage a Registered Quantity Surveyor or an independent Property Valuer to complete a detailed, tailored replacement cost estimate.
  • Their report will give you an ironclad figure to hand straight to your provider.

4. Factor in Compliance and Inflation

  • Current Building Code: Rebuilding a home requires compliance with modern New Zealand Building Codes (e.g., insulation, bracing, double glazing), which can be significantly more expensive than what your house originally featured.
  • Build Inflation: Construction costs fluctuate rapidly. Ensure your final sum insured figure builds in a buffer for potential material and labor cost inflation over the next 12 months.

5. Contact Your Insurer

Once you have your new figure, notify your insurance company immediately. Failing to update your policy post-renovation risks being hit by the "average clause" or underinsurance, meaning a payout might only cover a fraction of a rebuild. Ask your provider if they offer a "SumExtra" or similar policy benefit, which provides a safety net buffer percentage if you've accurately calculated your home using an approved tool like Cordell.

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Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

How can we check our rebuild sum insured after renovating for a growing family?

AI Overview

Checking your rebuild sum insured after a renovation is a vital step to ensure you aren't underinsured. In New Zealand, the homeowner is completely responsible for setting and updating the home's sum insured. Because your family home now has a larger footprint, updated materials, or extra bedrooms, your previous insurance cap will likely no longer cover a total loss.

Here is how you can check and update your rebuild sum insured at a national level:

1. Gather Your New Property Specifications

Before calculating, make sure you have the exact details from your recent renovation handy:

  • Total floor area: The final total size of the house in square metres (including the new extension).

  • Materials used: Note down specific roof, wall, and framing materials used by your builder.

  • External extras: Don't forget new decks, fences, retaining walls, or detached sleep-outs built to accommodate your growing family.

2. Use a Free Online Rebuild Calculator

Most major New Zealand insurers point customers to the Cordell Sum Sure Calculator (sometimes branded as Cotality).

  • How it works: You enter your address, and it pulls data from council records.

  • What you must do: Because council records won't immediately show your recent renovations, you must manually adjust the floor area, room counts, and material quality to match your home's new state.

  • What it includes: The calculator automatically builds in standard New Zealand costs for demolition, debris removal, council consent fees, professional architect fees, and GST.

Note: Major providers likeAA Insurance, AMI, State, Vero, and Tower host versions of this calculator directly on their websites.

3. Seek a Professional Assessment (For Bespoke or High-Value Renovations)

If your renovation involved complex architectural designs, premium high-spec materials, or difficult site access (e.g., a steep hill section), online calculators can under-estimate the true cost. Consider hiring:

  • A Quantity Surveyor (QS) or a Registered Valuer to provide a formal insurance rebuild valuation.

  • Your Licensed Building Practitioner (LBP) or architect who managed the renovation to give you a rough breakdown of current replication costs.

4. Review the "SumExtra" Policy Advantage

When updating your policy, check if your insurer offers a SumExtra benefit (available with companies like Vero and AMP). If you calculate your rebuild cost using their approved online calculator and insure your house to at least that amount, the insurer may pay out up to 10% to 20% extra if your home is destroyed and inflation pushes the actual rebuild costs over your limit.

5. Contact Your Insurer to Update the Policy

Once you have your new figure, log into your online banking/insurance portal or call your provider directly to officially change your sum insured. Your monthly premium will likely adjust slightly, but your renovated family home will be fully protected.


If you'd like to narrow this down, please let me know:

  • Who is your current insurance provider?

  • Did the renovation significantly alter the building materials (e.g., switching from weatherboard to brick) or add specific outdoor features like a retaining wall?

I can guide you to the exact tool or policy rules for your situation.

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Captured 11 October 2026

Google AI Mode · New Zealand

How can we check our rebuild sum insured after renovating for a growing family?

Reviewing your rebuild sum insured after a major renovation is essential to ensure your growing family isn’t left underinsured. Standard annual inflation adjustments on your policy do not account for major structural extensions, extra rooms, or high-end material upgrades.

Here are the key steps to accurately check and update your home sum insured in New Zealand:

  • Use an online calculator: Most major New Zealand insurers (such as State Insurance, ASB, and Tower) provide free access to the Cordell Sum Sure (or Cotality Sum Sure) calculator. Enter your updated floor plans, new square meterage, and upgraded specifications to generate a realistic baseline rebuild estimate.

  • Include all hidden rebuild costs: Your new sum insured must cover the absolute total cost of clearing and rebuilding from scratch. Ensure your figure factors in demolition, debris removal, council consent and compliance fees, architectural/engineering professional fees, and GST. [State Insurance NZ]

  • Account for material and labor upgrades: If your renovation swapped out standard materials for premium finishes (e.g., engineered timber floors, custom kitchens, double glazing, or extra bathrooms), manually adjust your calculator inputs to reflect these higher building standards.

  • Consult a professional for complex or high-value builds: If your renovation was architecturally unique, involved heritage elements, or pushed your total rebuild estimate past high-value thresholds (often around $1.5M+ depending on the insurer), consider hiring a registered property valuer or quantity surveyor for an accurate assessment.

  • Contact your insurer directly: Inform your insurance provider about the completed renovations, provide your new calculated sum insured figure, and save a copy of your updated calculation certificate or policy schedule for your records.

If you'd like, let me know:

  • Which insurance provider you are currently with
  • Roughly what type of renovation you completed (e.g., added a new bedroom, added a deck, or full interior refit)

I can give you more specific details on their calculator tools or policy benefits.

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Captured 11 October 2026