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Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

Show all 372

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    372rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    1,476rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    9,014rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    97rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    659rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

    94rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    75rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    71rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    1,017rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

    112rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    3,828rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    13,048rows

    Download recorded source urls (CSV)

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

    88rows

    Download matched consumer platform membership (CSV)

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

    124rows

    Download matched regional platform membership (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I live in Marlborough and need contents insurance. Which companies should I get quotes from?

If you live in Marlborough, New Zealand, I’d get quotes from a mix of major insurers and online insurance providers rather than choosing on price alone. For contents insurance, the important things to compare are cover for theft, accidental damage, belongings outside the home, excesses, and any exclusions that could affect your particular property.

I’d start with these five insurers, then compare their policy wording and premiums side by side.

Insurers I’d get quotes from

  1. AMI Insurance

A good starting point for comprehensive contents cover, including accidental damage, theft and cover for belongings while travelling. It also offers cover for hidden gradual water damage, subject to limits and conditions. Contents Insurance | Get a Quick Quote & Buy Online

Get an AMI quote

  1. State Insurance

Worth comparing with AMI for comprehensive cover, including accidental loss and damage, temporary accommodation and personal liability. Contents Insurance | Compare, Quote & Buy Online

Get a State quote

  1. AA Insurance

Offers different levels of contents cover. Particularly worth quoting if you’re an AA member, as membership discounts may be available. Insurance from the AAContents Insurance – Get NZ wide cover

Get an AA Insurance quote

  1. Tower Insurance

Add Tower to your comparison as another established New Zealand insurer. Check its current contents policy options, excesses and cover limits against the other quotes.

Visit Tower Insurance

  1. MAS

A member-owned insurer worth checking for its contents cover, including options for new-for-old replacement and cover while travelling. Check eligibility and policy terms. Contents Insurance

Get a MAS quote

What matters specifically in Marlborough?

When getting quotes, pay particular attention to these details:

  • Earthquake and natural hazards: Check how contents damaged by earthquakes, flooding, storms and landslides are covered, including exclusions and claim excesses.
  • Flooding and water damage: Ask about surface flooding, groundwater, and leaks from internal plumbing. These can be treated differently under the policy.
  • Rural or lifestyle properties: If you live on a lifestyle block, ask whether tools, outdoor equipment, sheds and other belongings are covered, and whether extra cover is needed.
  • Replacement value: Make sure the sum insured would cover replacing everything you own at today's prices, rather than what you originally paid.
  • Excess: Compare the excess for ordinary claims and any separate excesses for natural hazards.

For an independent comparison, Consumer NZ also has a house and contents insurance comparison that includes several major insurers. Best house and contents insurance

One question so I can narrow this down

Are you renting, a homeowner, or living on a lifestyle block in Marlborough?

That makes a difference to which policies I’d prioritise and what cover you’re likely to need.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I live in Marlborough and need contents insurance. Which companies should I get quotes from?

When shopping for contents insurance in the Marlborough region, it is best to get quotes from a mix of major national insurers, regional-friendly providers, and direct-to-market brands. Because Marlborough can experience specific geographic and weather-related considerations (such as earthquake risks or localized flooding near rivers/coastal areas), getting multiple quotes ensures you find a balance of competitive pricing, appropriate policy limits, and comprehensive coverage.

The main companies you should approach for quotes include:

1. Major National Insurers (Underwriting Groups)

These providers have well-established claims processes and broad brand recognition across New Zealand:

  • Tower: Frequently ranked highly for competitive pricing and flexible tiered contents options (Standard, Plus, and Premium). They also offer handy online quoting and digital policy management.
  • AMI & State: Both operate under the large IAG group and are popular choices for household insurance. State offers features like accidental damage cover, while AMI provides robust standalone or bundle options with strong local support.
  • AA Insurance: Consistently well-rated for customer service and claims handling, often providing good multi-policy discounts if you also insure a car or house with them.

2. Rural and Lifestyle Block Specialists

If your property in Marlborough is lifestyle-block based, rural-residential, or near farming areas, specialized insurers are worth checking:

  • FMG (Farmers Mutual Group): Deeply experienced in rural and lifestyle block risks. If you live on a lifestyle property or have outbuildings, FMG understands the unique nuances of non-urban properties better than standard metropolitan insurers.

3. Alternative & Independent Providers

  • Initio: Known for fast, transparent online quotes that work well for straightforward or unique properties.
  • Trade Me Insurance: Underwritten by major partners, they provide a streamlined digital experience that often yields competitive baseline pricing.

Tips for Getting Quotes in Marlborough:

  1. Accurate Contents Calculator: Use the online contents calculators provided by insurers (like Tower or FMG) to tally up your belongings. People routinely undervalue their clothing, electronics, and kitchenware, leading to underinsurance.
  2. Specified Items: Make a note of high-value items (such as jewelry, high-end bicycles, or artwork) that exceed standard single-item limits in a policy, as these may need to be explicitly "specified" on your schedule.
  3. Check the Excess & Natural Disaster Cover: Review how excess amounts apply (especially for natural hazard/earthquake claims, which are managed alongside the Natural Hazards Commission/EQC guidelines).
  4. Bundle Discounts: If you already have car or house insurance with a particular provider, check with them first—bundling your policies typically triggers a multi-policy discount.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I live in Marlborough and need contents insurance. Which companies should I get quotes from?

AI Overview

When looking for contents insurance in Marlborough, you should request quotes from both top-rated customer choice providers and major direct insurers. Because sections of the Marlborough region have experienced severe weather and localized flood/landslip risks in recent years, insurers use precise, address-level risk-based pricing, meaning quotes can vary significantly between brands.

1. Top-Rated for Customer Satisfaction

If customer service, claims experience, and clear policies are your top priorities, start with New Zealand’s highest-rated mutual insurers:

  • FMG Insurance : Consistently ranks at the very top of Consumer NZ’s Insurance Satisfaction Surveys for contents cover. They are highly experienced with regional, provincial, and lifestyle block requirements.

  • MAS (Medical Assurance Society) : Historically exclusive but now open to all professionals, MAS is another top performer for claims management and value.

2. Major Nationwide Direct Insurers

To find competitive pricing, get quotes from the mainstream providers. Most of these allow you to easily calculate your contents value and get a quote online:

  • Tower Insurance : Frequently recognized by Canstar NZ's Home & Contents Awards for outstanding value, Tower heavily utilizes precise risk-based pricing.

  • AA Insurance : Highly regarded for customer service, offering both "Comprehensive" and "Limited" contents tiers.

  • AMI Insurance & State Insurance: Both are backed by IAG (NZ’s largest insurance group). They offer robust policies that cover accidental damage, legal liability, and hidden gradual water damage.

3. Local Marlborough Insurance Brokers

If you have a complex property situation (such as a remote home in the Marlborough Sounds), high-value items, or you just want a professional to compare the market for you, consider a local broker:

  • ** Gallagher Insurance Marlborough** (located in Blenheim)

  • Aon Blenheim

Direct Comparison Overview

Provider Type Examples Best For Typical Features
Mutual / Member-led FMG, MAS Customer service & claims satisfaction Comprehensive cover, tailored regional expertise
Direct Online Tower, AMI, State Speed, multi-policy discounts, and competitive rates Digital portals, $2k–$3k gradual damage cover
Local Broker Gallagher, Aon Hard-to-insure areas (e.g., specific flood/slip zones) Custom terms, advocate handles claims for you

Quick Tips Before Booking Quotes

  1. Check for Multi-Policy Discounts: If you hold car or house insurance, bundling it with the same company usually gets you a 10% to 15% discount.

  2. Review High-Value Limits: Standard policies cap payouts on individual items like jewelry, e-bikes, or cameras (often around $2,000–$3,000) unless you specifically list them.

  3. Legal Liability is Included: Remember that contents insurance isn't just for your stuff; it covers your legal liability (usually up to $2M) if you accidentally cause fire or water damage to a rental or a neighbor's property.

To narrow this down, are you renting or do you own the home? If you have specific high-value items like e-bikes or fine jewelry , let me know so I can point out which policies cover them best.

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I live in Marlborough and need contents insurance. Which companies should I get quotes from?

When shopping for contents insurance in Marlborough , it is best to get quotes from a mix of major national insurers and trusted brands operating across New Zealand. Premiums and policy definitions (such as excess amounts, specified item rules, and natural disaster sub-limits) can vary significantly between providers for the same property.

The leading contents insurance providers in New Zealand to consider for quotes include:

  • AA Insurance: Frequently top-rated for customer service and satisfaction, offering comprehensive contents policies with optional add-ons.

  • AMI: A widely used nationwide insurer with flexible policy options and multi-policy discounts if you bundle car or house cover.

  • State: Known for plain-language policies and straightforward online claims management through their digital platforms.

  • Tower Insurance: Recognized by industry awards (such as Canstar's Home & Contents Insurer of the Year) and offers flexible digital-first policy management.

  • Trade Me Insurance: Operates as a competitive alternative provider underwritten by major insurers, often yielding distinct pricing.

  • Consumer NZ / MoneyHub: Useful independent consumer guides that regularly review and compare policy features, consumer sentiment, and hidden exclusions across NZ insurers.

If you'd like, let me know:

  • Approximately what total sum insured you are looking for
  • Whether you have high-value items (like jewelry, art, or bicycles) that need specific notation
  • If you plan to bundle this with car or house insurance

I can give you more targeted tips on what to look out for in your quotes.

Ask anything

Captured 11 October 2026