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Evidence · Home and contents insurance

Every question, every answer, every source

Explore all 372 home and contents insurance questions and the 1,476 answers saved on 11 October 2026. Read the original responses and download the tables behind the study’s comparisons, sources, sentiment and factual checks.

questions
372
answers saved, of 1488 planned
1476
consumer situations
12
named regions
16
AI platforms
4

01

Every question, with its answers

Each question went to the four AI platforms. All were collected with a New Zealand setting. Open a question to read every captured answer in full.

Showing 20 of 372 questions

Show all 372

02

The tables behind the study

Every figure on the study page comes from these tables. They are CSV files, which open in any spreadsheet.

  • Questions

    questions.csv

    One row per question, with its exact saved wording.

    Question ID, source references, question, consumer situation, named regions, question group and collection setting

    372rows

    Download questions (CSV)

  • Answers

    answers.csv

    One row per captured answer, with its full text.

    Answer ID, question ID, platform, collection setting, consumer situation, named regions and full answer

    1,476rows

    Download answers (CSV)

  • Sources by answer

    sources.csv

    One row per website recorded as a source of an answer.

    Answer ID, question ID, assistant, collection setting, website and publisher type

    9,014rows

    Download sources by answer (CSV)

  • Checks against primary sources

    checks.csv

    One row per stated assertion checked, for one platform.

    Check, question and answer IDs, assistant, exact passage, verdict, primary-source finding, URL and date

    97rows

    Download checks against primary sources (CSV)

  • Consumer recommendation coding

    consumer-recommendation-coding.csv

    One row per reviewed provider role in a consumer-selection answer.

    Answer ID, question ID, consumer, platform, provider, role, counted recommendation, exact passage and conditions

    659rows

    Download consumer recommendation coding (CSV)

  • Consumer selection membership

    consumer-selection-membership.csv

    One row per answer in the matched consumer-selection comparison.

    Answer ID, question ID, consumer, platform, question group and full text; twelve home and twelve contents selection questions, with missing captures preserved

    94rows

    Download consumer selection membership (CSV)

  • Ongoing support coding

    support-coding.csv

    One row per reviewed named-provider role in an eligible support answer.

    Answer ID, question ID, consumer, platform, provider, role, support-preference decision and exact passage

    75rows

    Download ongoing support coding (CSV)

  • Ongoing support membership

    support-membership.csv

    One row per answer in the actual consumer-support group.

    Answer ID, question ID, consumer, platform, question group and full text; acquisition validation is excluded

    71rows

    Download ongoing support membership (CSV)

  • Regional recommendation coding

    regional-recommendation-coding.csv

    One row per reviewed provider role in a region-named selection answer.

    Answer ID, question ID, named consumer region, platform, provider, recommendation decision and exact passage

    1,017rows

    Download regional recommendation coding (CSV)

  • Regional selection membership

    regional-selection-membership.csv

    One row per answer in the matched regional comparison.

    Answer ID, question ID, named consumer region, platform and equal-comparison membership; four home and three contents platform answers per region

    112rows

    Download regional selection membership (CSV)

  • Insurer sentiment

    insurer-sentiment.csv

    One row per unique saved claim about an insurer in a selection answer.

    Claim, question and answer IDs, insurer, saved stance, exact passage and original-answer offsets

    3,828rows

    Download insurer sentiment (CSV)

  • Recorded source URLs

    source-urls.csv

    One row per recorded answer, website and URL association.

    Answer ID, question ID, platform, website, URL, source records and presence in the captured answer text

    13,048rows

    Download recorded source urls (CSV)

  • Matched consumer platform membership

    platform-membership.csv

    One row per answer in the identical-question platform comparison.

    Answer ID, question ID, product, consumer and platform; 22 identical questions per platform

    88rows

    Download matched consumer platform membership (CSV)

  • Matched regional platform membership

    regional-platform-membership.csv

    One row per answer in the identical-question regional platform comparison.

    Answer ID, question ID, product, region and platform; 31 identical questions per platform

    124rows

    Download matched regional platform membership (CSV)

Use these tables to trace findings back to the original questions and answers. The full text of each answer is also on this page, under its question.

03

Read in full and checked

Some answers were read in detail or checked against official sources. Those appear on the study page, beside the findings they support.

ChatGPT · New Zealand

I live in Nelson and need contents insurance. Which companies should I get quotes from?

For contents insurance in Nelson, I’d get quotes from at least five insurers, rather than going with whichever one advertises the lowest premium. Prices depend on your address, the value of your belongings, your excess and your claims history, and the cheapest insurer can vary from household to household. Best Home & Contents Insurance NZ 2026: Compare Quotes & SaveInsurance

My shortlist for Nelson

These are the providers I’d start with in New Zealand, including options that let you arrange contents insurance directly online.

  1. Tower Insurance

A good first quote to get, particularly if you want to compare different levels of cover. Tower offers three contents cover levels and new-for-old replacement, subject to policy terms. Compare Contents Insurance NZ - Quote & buy online

Get a quote from Tower

  1. AMI

Worth comparing for standard household contents, including the policy's limits for valuables and belongings you take away from home.

Get a quote from AMI

  1. AA Insurance

Compare its standard contents cover with its more limited option if you’re trying to manage costs.

Get a quote from AA Insurance

  1. State Insurance

A useful alternative to AMI and AA for a like-for-like price comparison. State publishes its contents benefits and policy wording online. Contents Insurance | Compare, Quote & Buy Online

Get a quote from State

  1. Cove

Worth checking if you prefer a digital-first insurer and want to arrange standalone contents insurance online. Cove's contents policies are underwritten by Vero. Compare Contents Insurance Quotes NZ 2026

Get a quote from Cove

  1. Trade Me Insurance

Another direct-quote option to add to your comparison. Its insurance is underwritten by Tower, so compare the actual cover and price rather than assuming it is a completely different underlying insurer. Compare Contents Insurance Quotes NZ 2026

Get a quote from Trade Me Insurance

Two more worth checking

What to compare before choosing

Get quotes using the same details so you're comparing equivalent cover.

  • Sum insured: the realistic cost of replacing all your household belongings, including furniture, clothing, electronics and kitchen items.
  • Replacement versus indemnity: whether damaged or stolen items are replaced with new equivalents or paid out at a depreciated value.
  • Excess: what you would pay yourself for a claim.
  • Accidental damage: whether spills, breakages and other accidents are covered.
  • Valuables and items away from home: check limits for jewellery, bicycles, laptops, phones and belongings taken on trips.
  • Natural disasters: check the wording for flood, landslide and other relevant risks, especially if your property is in a low-lying or hillside area.

The New Zealand Financial Markets Authority recommends shopping around and reviewing your cover regularly. InsuranceCompare Contents Insurance Quotes NZ 2026

I can narrow this down for you

The best shortlist depends quite a bit on your living situation. Are you renting, a homeowner living in your own house, or living in an apartment? That will help me prioritise the most relevant options for you in Nelson.

Ask anything

ChatGPT can make mistakes. Check important info.

Captured 11 October 2026

Gemini · New Zealand

I live in Nelson and need contents insurance. Which companies should I get quotes from?

When shopping for contents insurance in New Zealand, the best approach is to get quotes from a mix of major direct insurers, banks (many of which white-label policies), and potentially local brokers if you want personalized assistance.

1. Major Direct Insurers (Online Quotes)

Most New Zealanders get quotes directly from nationwide insurers. You can usually get a quote online within a few minutes from:

  • AA Insurance: Very popular for home and contents, often highly rated for customer service and claims handling.
  • State Insurance: One of the country's largest insurers, offering flexible policies and multi-policy discounts (e.g., if you bundle contents with car or house insurance).
  • AMI Insurance: Another widely used nationwide provider with strong options for contents cover.
  • Tower Insurance: Known for straightforward online quoting and flexible policy customization (such as adjusting excess or specifying high-value items).
  • Trade Me Insurance: Underwritten by Tower, often targeted at competitive online-only pricing.

2. Bank-Affiliated Insurers

If you already bank with one of the major NZ banks, it is worth checking their insurance arms, as they frequently offer bundle discounts or rewards:

  • ASB (often underwritten in partnership or via specific providers)
  • BNZ
  • Westpac
  • ANZ

3. Specialty or Rural Providers

  • FMG (Farmers Mutual Group): If you live on a lifestyle block, rural residential property, or the outskirts of Nelson, FMG is well-regarded for tailoring policies to rural and semi-rural risks.

4. Using Local Insurance Brokers in Nelson

If your property has unique risk factors (such as specific security setups, high-value art/jewellery, or specific location-based considerations), or if you simply prefer someone else to shop the market for you, you can consult a local insurance broker in the Nelson-Tasman region. Local brokers have access to multiple domestic insurers and can advocate for you if you need to make a claim. Options with a physical presence in Nelson/Richmond include:

  • Rothbury Insurance Brokers (Nelson branch)
  • Gallagher Insurance (Richmond/Nelson branch)
  • Anchorpoint Insurance Brokers
  • Waimea Insurance Brokers (Richmond)

Tips for Getting Quotes:

  • Sum Insured vs. Declared Value: Make sure you accurately calculate the total replacement value of your belongings (clothes, electronics, furniture, appliances) rather than just what they'd sell for secondhand. Most insurers have a "contents calculator" on their website to help.
  • Specify High-Value Items: Standard policies usually have single-item limits (e.g., for jewelry, watches, or high-end cameras). If you own expensive individual items, you'll need to list them separately.
  • Check Excess Options: Adjusting your voluntary excess (the amount you pay out-of-pocket per claim) can help lower your regular premium.
Ask Gemini

Gemini is AI and can make mistakes.

Captured 11 October 2026

AI Overviews · New Zealand

I live in Nelson and need contents insurance. Which companies should I get quotes from?

AI Overview

For contents insurance in Nelson, you should request quotes from major direct insurers and consider consulting a regional broker. Because major companies utilize risk-based pricing at the exact address level, premiums can vary significantly depending on where your home is situated in the Nelson-Tasman area.

Major Direct Insurers to Quote

These companies cover the Nelson area and can be quoted directly online:

  • Tower Insurance : Awarded Canstar's Home & Contents Insurer of the Year. They use strict address-level risk-based pricing, which can result in highly competitive premiums if your Nelson home is outside of known flood or natural hazard zones.

  • AA Insurance : Highly reputable with a "one event, one excess" policy, meaning you only pay a single excess if an incident damages multiple things (like both your car and contents).

  • AMI Insurance and State Insurance : Both are part of IAG, New Zealand's largest insurance group, offering robust comprehensive policies with up to $30,000 in temporary accommodation cover if a disaster makes your home unliveable.

  • FMG Insurance : Frequently top-rated in Consumer NZ satisfaction surveys. While traditionally rural, they provide excellent residential contents insurance across the Nelson region.

Local Insurance Brokers

If you live in an area of Nelson with complex geographic risks (such as landslide paths or low-lying flood steps) or if you own a lifestyle block, an independent broker can scan the wider market—including non-direct brands like Vero or NZI—to negotiate the best policy terms. Highly rated brokerages in the area include:

  • ** Rothbury Insurance Brokers Nelson** (Collingwood Street, Nelson Central)

  • Gallagher Insurance Nelson (McGlashen Avenue, Richmond)

  • Waimea Insurance Brokers (Talbot Street, Richmond) Nelson Insurance Brokers - Gallagher Insurance NZWaimea Insurance Brokers | Nelson, Richmond & Tasman

Key Policy Comparisons

Provider Notable Benefit Standard Excess Range
Tower Address-specific pricing; Multi-tier cover levels (Standard, Plus, Premium) $250 - $300
AA Insurance High customer satisfaction; One event, one excess $250 - $300
State / AMI Energy-efficient appliance replacement; high temporary accommodation caps $250 - $300
FMG Top-rated for customer service in NZ Consumer surveys Varies by package

Tips for Nelson Residents

  1. Combine Policies for Discounts: If you own a vehicle or house, bundling them with your contents insurance under one provider usually unlocks a multi-policy discount.

  2. Review High-Value Limits: Standard policies cap payouts on specific items like bicycles/e-bikes (often up to $3,000 per item) and jewellery. If you own expensive outdoor gear for exploring the Tasman region, ensure you specify these assets individually.

  3. Opt for New-for-Old: Ensure the quote specifies "new-for-old" replacement rather than "indemnity value" (which only pays out what the item was worth second-hand at the time of loss).

To help tailor this advice, let me know:

  • Are you renting or do you own the property?

  • Do you have any high-value individual items to cover, like an e-bike, high-end camera, or jewellery?

  • Are you looking to bundle this with car or house insurance?

Ask anything

Captured 11 October 2026

Google AI Mode · New Zealand

I live in Nelson and need contents insurance. Which companies should I get quotes from?

When shopping for contents insurance in Nelson, it is best to get quotes from a mix of major national insurers and direct/online brands to compare pricing, excess options, and coverage limits (such as for high-value items or electronics).

Recommended providers in New Zealand to include in your comparison:

  1. AA Insurance — Consistently voted one of New Zealand's most trusted general insurers, known for straightforward policy wording and reliable claims handling. You can request a quote via the AA Insurance website.
  2. Tower Insurance — Winner of Canstar's Home & Contents Insurer of the Year, Tower uses risk-based pricing and offers flexible tiers (Standard, Plus, Premium). Get a reference quote on the Tower Insurance website.
  3. AMI — A well-established nationwide provider with strong regional visibility and competitive standard/plus policies. Check out policy features at AMI Insurance. [Canstar NZ]
  4. State Insurance — Offers robust comprehensive contents options with practical inclusions like temporary accommodation and specific limits for bicycles or tech. Quotes are available through State Insurance.
  5. Trade Me Insurance — Often provides competitive online-focused policies backed by major underwriters, holding strong value ratings for their Plus tier. You can explore options on Trade Me Insurance. [Canstar NZ]

Tips for getting accurate quotes in Nelson:

  • Calculate your sum insured correctly: Avoid underinsuring or overinsuring by running through an online contents calculator (such as Suncorp's calculator recommended by MoneyHub) to tally up clothing, electronics, and furniture replacement costs at current retail prices.

  • Check local risk factors: While Nelson is generally less exposed to certain regional weather events than other parts of the country, make sure you understand how each insurer handles natural disaster levies (EQC/Natural Hazards Commission cover) and excesses.

  • Compare at least 3 quotes: Getting quotes from at least three distinct providers ensures you capture the variance in address-level risk pricing. [Canstar NZ]

If you'd like, let me know:

  • Whether you live in a house, apartment, or are renting
  • If you have any high-value specialty items (like expensive jewellery, bikes, or home-office gear)

I can give you a better idea of what specific policy features or add-ons to look out for.

Ask anything

Captured 11 October 2026